Login
Start Free Trial Are you a business?? Click Here

www.janechoice.com Reviews

2.0 Rating 51 Reviews
27 %
of reviewers recommend www.janechoice.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Bought Bradford women’s shoes, a complete SCAM. Comes from China and worse than a pair of cheap flip flops. BEWARE. No returns either. They offered me 10% discount on $44 shoes.
Helpful Report
Posted 2 months ago
I've been reaching out for days. No response to check the status of my shoes.
Helpful Report
Posted 4 months ago
I bought Dr. Care Premium Vintage Orthopedic Open Toe Sandals for $39.98 and paid $3.99 for delivery. First, they came from China. I got them today August 2, 2024. I was very disappointed on the quality. Definitely not worth even $20. The poorest quality possible. There is no phone number to call only an email that they never respond to. I left several emails when my package sat at the same place for weeks. Sandals are not even skid proof. They are very slippery. Not worth what I paid. Very disappointed customer.
Helpful Report
Posted 4 months ago
They keep changing names - smithspicks and now rebranding to hanachoice - hands down worst shoes I’ve ever ordered, took forever to arrive, so uncomfortable, can’t wear, glue showing, poor quality, and they refuse to accept returns
Helpful Report
Posted 9 months ago
DO NOT ORDER FROM JANECOMFY! I ordered on November 1st. After 6 weeks of no shipment and emailing, only to be told it hasn't shipped yet, I asked to cancel and refund. After numerous emails about not receiving the refund, they keep asking me to wait another few days and be patient. Again, it's been another 3 weeks and not responding anymore. Going on 4 months now. They are a scam.
Helpful Report
Posted 2 years ago
I’ve had it with these people, ordered my sneakers 3weeks ago , an no response very disappointed, so quick to transact money from my bank I need my money back ASAP very very annoyed 😡
Helpful Report
Posted 3 years ago
Horrible. Scam.
Helpful Report
Posted 3 years ago
I’M TELLING EVERYONE TO NEVER EVER PURCHASE ANYTHING FROM YOUR COMPANY. TERRIBLE CUSTOMER SERVICE. NO CUSTOMER SERVICE NUMBER. EMAILS HAVE GONE UNANSWERED. THE COMPANY WASTED NO TIME TAKING THE MONEY FROM MY ACCOUNT BUT I NEVER RECEIVED WHAT I ORDERED. IT’S ASHAME THAT THIS HOW YOU OPERATE. VERY UNHAPPY CUSTOMER.
Helpful Report
Posted 4 years ago
Just like everyone else on here, I ordered a pair of shoes January and never received them. I had to call my bank to get my money back and dispute! DO NOT BUY FROM JANECHOICE.com
Helpful Report
Posted 4 years ago
Shoes never shipped and wouldn't issue refund.
Helpful Report
Posted 4 years ago
I ordered a pair in January and still didnt have the shoes in April. Don't order from them.
Helpful Report
Posted 4 years ago
I wish I could give them zero stars!!! Horrible customer service. Ordered two pairs of shoes back in February, after tons of emails and a dispute from PayPal, they sent me my order. I got it in the mail today and they only sent ONE of the TWO pairs of shoes I paid for. DO NOT ORDER FROM THIS COMPANY!
Helpful Report
Posted 4 years ago
If I could give them no stars I would. I ordered my shoes on January 15th and I still haven’t received anything. I have emailed them a total of 6 times. At first they apologized and said they would give me a coupon, the next few times they said they lost it due to the busy season, and at this point they haven’t even responded to my last 2 emails. They take forever to respond and I demanded for my money back now. DO NOT BUY FROM THIS WEBSITE!! ITS A SCAM!
Helpful Report
Posted 4 years ago
I wouldn't even give them a one star! Ordered my sneakers at the end of January took the money out of my account, never came! Several emails back and forth saying they were coming ,they're in the mail,they're stuck at the border, still no sneakers! They've offered me percent off other orders twice and a $10 coupon. Why would I want that when I never even got my first order! When I told them it was reporting them then all of a sudden my money was back in my account and the email they sent me disappeared somehow from my inbox emails! Strange!?! Don't order from this company it's a Chinese scam!!!
Helpful Report
Posted 4 years ago
These people are scammers. I placed an order November 2019. When two weeks went by with no communication, I reached out requesting a shipping notice. Silence. I reached out again. Nothing. In December 2019 - a whole month later, I disputed the charge with my bank and was given a credit. The company initiated a shipment in mid JANUARY - a full 2 months after my order was placed and AFTER my bank had contacted them about the charge back. I got the boots 2 weeks later, and they looked like my 7 years made them by hand. I tossed them in the trash and got a notice from my bank that their "proof of shipment" had been provided and they were re-charging my account. Steer clear. These people are crooks.
Helpful Report
Posted 4 years ago
I wish I would have read these reviews beforehand. I ordered a month ago and still no shoes. Do NOT order from them!!!
Helpful Report
Posted 4 years ago
I ordered 4 pairs of shoes from them on December 3rd and STILL HAVE NOT received them! Every time I’ve emailed them they say to be patient and that they will expedite it. I asked for a refund and they refused. This site is a SCAM!! I’ve seen about 3 other websites that have the same exact stuff and same discounts. DO NOT order from them. Save your money!!
Helpful Report
Posted 4 years ago
I ordered on Nov 15 and it’s Jan 20 and I still haven’t received any of the 3 pairs of shoes I ordered. I have emailed 4 times and they keep telling me to be patient they are on their way. It is obvious I will never get my shoes and when I tell them to refund my $ they say sorry for the inconvenience but be patient. So I’m not getting my $ back either. DO NOT SHOP AT JANES CHOICE!!!
Helpful Report
Posted 4 years ago
Ordered two pair of shoes on 11/7/19. It is 1/16/20 and I still haven't received the shoes. I have emailed 3 times and they keep telling me they have been shipped and keep waiting! I have asked for a refund as well. Nothing! DO NOT ORDER from this company!
Helpful Report
Posted 4 years ago
Be careful !! rosypenny and janechoice have a the same shoes and same style and dealS on their website Check it out if you can. Got scammed by rosypenny website
Helpful Report
Posted 4 years ago
www.janechoice.com is rated 2.0 based on 51 reviews