“I have an issue with my box and when I send an email to the customer support. They reply promptly. Customer support was very professional. Thank you for the help.”
“You guys from customer support got back to me quickly with i send email and solved my problem in an instant while throwing in extras, I honestly couldn't be happier. Thank you so much!”
“Im a new subscriber. Japan crate is worth much more than I paid for. Japan crate impressed me on multiple levels. It's really wonderful and im so happy with my buy.”
“I love every ramen in my crate. Call it instant noodles but its different from what you get from your local store. I couldn't have asked for more than this. Thank you Japan Crate!”
“Been a subscriber for 6 months now. A lot of tasty snacks with unique package every month. My brother always sneaks into my bedroom to take the candies. We love opening the box monthly”
“I love my Doki Doki while my sister is obsessed with her Kira Kira. Mum and Dad share Umai Crate. Every month's unboxing is one of the best times we enjoy as family.”
“Hi Japan crate, I just got my package! I got so excited I didn't know which to pick first. Every item is a treasure. You can't waste a single. Love it”
“Im enjoying my Japanese snack. I would say, Japan crate is perfect for me. Every box is filled with yummy snacks and candies. I love how they curate the items in the box. Great work. 5 Stars for the overall amazing experience.”
“Prior to my Japan Crate subscription, I tried to other Japanese subscription boxes. I am staying with Japan Crate as it gives value for my money. It is also easy to reach out to them whenever I have queries.”
“My box took a little longer than I expected and I understand due to Covid-19. But it's really worth the wait. I enjoyed it and looking forward to my next month's crate”
“I love Japanese snacks. The company did not disappoint me. I feel like having a piece of Japan each time I open the box. Looking forward for my next crate.”
“Shipping was pretty fast for starters! And then i get the box an holy cow was i surprised!! Adequate amount of snacks, quality of snacks were great! There wasn't one thing i didn't like! Im Super excited for the next box! Thanx Japan crate for awesome customer service!”
“At first I was upset of not getting my box. The item was shipped out as per the tracking but USPS is the issue not Japan crate. Japan crate responded promptly to my emails and they're trying to help with finding my package. After few days, I received my box and thanks to Japan crate for following it up everyday.”
