Hello Mark,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you had an excellent service experience and that your product was delivered so quickly.
Your support means a lot to us, and we sincerely appreciate your decision to order more tins! We can’t wait to assist you with your future DIY projects.
Best regards,
JDS DIY Customer Care Team
“Avoid misrepresentation and holding on to your money until you start chargeback process. Will be reporting. Garvi and George between them come up with lie after lie”
Dear Reviewer,
We appreciate you taking the time to share your experience, and we're truly sorry to hear about your dissatisfaction. Your concerns regarding misrepresentation and the issues with our communication are taken seriously, and we want to address this.
Please know that we are committed to resolving any issues that arise, and we are here to assist you. If you would like to provide us with more information or reach out directly, we would be happy to help clarify and rectify the situation.
Thank you for bringing this to our attention, and we hope to regain your trust in the future.
Best regards,
JDS DIY Customer Care Team
Hello Andrew,
Thank you for your fantastic 5-star review of JDS DIY! We’re delighted to hear that you experienced excellent service from us.
Your kind words inspire us to maintain our commitment to quality and customer satisfaction. We can’t wait to assist you with your future DIY projects!
Best regards,
JDS DIY Customer Care Team
Hello Mr,
Thank you for your positive 4-star review of JDS DIY! We’re glad to hear that you found our service very good.
Your feedback is valuable to us, and it encourages us to continually improve. We hope to see you back for your next DIY project soon!
Best regards,
JDS DIY Customer Care Team
Hello Mark,
Thank you for your fantastic 5-star review of JDS DIY! We’re delighted to hear that you experienced quick delivery and found our prices great.
Your positive remarks motivate us to keep delivering the best service possible. We can’t wait to assist you with your next DIY project!
Best regards,
JDS DIY Customer Care Team
Hello Barry,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted that you found our price for the Cuprinol Ultimate fence paint excellent and appreciate the free delivery.
Your suggestion regarding other businesses resonates with us, and it motivates us to keep striving for the best possible service. We can’t wait to assist you with your future DIY projects!
Best regards,
JDS DIY Customer Care Team
“Despite numerous emails my order has STILL not been completed. I have sent photos as requested I ordered 4 tins of Cuprinol Vermont green decking stain they sent 3 and 1 tin of brown !!!
They wanted photos WHY !!! I have requested numerous times they take the brown tin back and deliver the missing green tin but they have ignored every request asking me to send the order back but no mention of fulfilling my order. Customer service is a joke. I have asked them to contact me to organise delivery of missing tin and retrofit the other one no one has contacted me. No service very poor company”
Dear Gordon,
Thank you for getting in touch and for letting us know about the issue with your delivery. We’re very sorry for the inconvenience caused.
We’re pleased to confirm that this matter has now been resolved and a replacement has been arranged. If there’s anything further we can help with, please don’t hesitate to reach out.
Kind regards,
JDS DIY Customer Care Team
Hello Keith,
Thank you for your fantastic 5-star review of JDS DIY! We’re delighted to know that your delivery was quick and well-packed, and that you felt informed throughout the process.
Your kind words motivate us to keep delivering excellent service. We can’t wait to assist you with your future DIY projects!
Best regards,
JDS DIY Customer Care Team
“Ordering was pain-free and delivery exceptional. Everything was packaged securely and delivered earlier than expected. Would definitely order again from this company”
Hello,
Thank you for your amazing 5-star review of JDS DIY! We’re thrilled to hear that your ordering experience was pain-free and that your delivery came earlier than expected.
Your satisfaction is our top priority, and we’re so glad our secure packaging met your expectations. We look forward to serving you again for all your future DIY needs!
Best regards,
JDS DIY Customer Care Team
“J⁸DS DIY have an extensive range of products, with prices far better than similar competitors. Exceptional delivery service and kept fully informed of delivery date/expected slot for delivery with courier. Extremely good customer service, who care. Now wouldn't go anywhere else for my DIY products”
Hello Veronica,
Thank you so much for your outstanding 5-star review of JDS DIY! We’re thrilled to hear that you found our product range extensive and our prices competitive.
It’s wonderful to know that our delivery service kept you informed and that our customer service made a positive impact. Your satisfaction means the world to us, and we’re honored to be your go-to for all your DIY needs!
Best regards,
JDS DIY Customer Care Team
Hello Mark,
Thank you for your 5-star review of JDS DIY! We’re delighted to hear that you experienced prompt delivery and that you are pleased with your product.
Your feedback is an inspiration for us to continue providing great service and quality products. We look forward to assisting you with your future DIY projects!
Best regards,
JDS DIY Customer Care Team
Hello Dawid,
Thank you for your excellent 5-star review of JDS DIY! We're delighted to hear that you experienced fast delivery.
Your positive feedback is greatly appreciated and motivates us to continue providing great service. We look forward to supporting you with your future DIY projects!
Best regards,
JDS DIY Customer Care Team
Hello Mark,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you enjoyed our great prices, prompt delivery, and quality packaging.
Your feedback truly motivates us to keep providing excellent service. We're excited to assist you again in your future projects!
Best regards,
JDS DIY Customer Care Team
Hello Karen,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you found our prices great and our website easy to navigate.
Your positive feedback truly inspires us to keep improving our services. We can't wait to assist you with your next DIY project!
Best regards,
JDS DIY Customer Care Team
Hello Melanie,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you found our ordering process easy and appreciated the competitive pricing. Quick delivery is what we strive for, and it’s great to know we hit the mark!
Your feedback is truly appreciated and encourages us to keep up the great work. We can't wait to assist you with your next DIY project!
Best regards,
JDS DIY Customer Care Team
Hello Sean,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you were pleased with the fast delivery and excellent prices.
Your satisfaction is our top priority, and your positive feedback motivates us to keep providing the best service possible. We can’t wait to assist you with your next DIY project!
Best regards,
JDS DIY Customer Care Team
Hello Simon,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that your delivery arrived on time and that you found our pricing to be fantastic.
Your positive feedback truly motivates our team to keep up the good work. We look forward to assisting you with your future projects!
Best regards,
JDS DIY Customer Care Team
Hello Stephen,
Thank you for your fantastic 5-star review of JDS DIY! We're delighted to hear that you found our prices very good.
Your positive feedback reinforces our commitment to offering great value to our customers. We appreciate your support and hope to see you again soon!
Best regards,
JDS DIY Customer Care Team
Dear Christopher,
Thank you for reaching out to us and sharing your concerns regarding the delivery of your order. We sincerely apologize for the delays you experienced, especially after paying for premium delivery. Your frustration is completely understandable.
We strive to ensure that our delivery services meet our customers' expectations, and it's clear we fell short in your case. Your feedback is invaluable to us, and we will address these issues with our team to improve our processes moving forward.
If there's anything else we can do to assist you or if you have any additional questions, please don’t hesitate to contact us. We appreciate your input and hope to provide you with a better experience in the future.
Best regards,
JDS DIY Customer Care Team
Dear Emily,
Thank you for your feedback, and I’m truly sorry to hear that you received the wrong item and didn’t get a response regarding your concerns. We understand how frustrating this can be, and it’s certainly not the level of service we aim to provide.
We appreciate you bringing this to our attention, and we are looking into the matter to ensure it doesn't happen again in the future. Please know that your input is valuable to us, and we want to resolve this for you.
If there's anything we can do to assist you further, please reach out directly. We’re here to help and hope to provide you with a better experience next time.
Best regards,
JDS DIY Customer Care Team
