Dear Graham,
Thank you so much for your glowing 5-star review of JDS DIY!
We greatly appreciate your kind words and positive feedback. It's truly encouraging to know that you are satisfied with our service.
Moreover, we're thrilled to hear that you found our products to be of excellent quality and offered at a competitive price. At JDS DIY, we strive to provide our customers with the best value for their money, and your validation means a lot to us.
We are also pleased that the delivery was speedy, as we understand the importance of receiving your order promptly.
Once again, thank you for taking the time to share your experience with us. We are grateful for your support and look forward to serving you again in the future.
Best regards,
Garvi
Dear John,
Thank you so much for your fantastic 5-star rating, John!
We sincerely appreciate your kind words and support. Providing fast efficient service is our top priority, and we are thrilled to hear that you had a positive experience with JDS DIY. It means a lot to us.
We look forward to serving you again in the future!
Dear there,
Thank you so much for taking the time to rate JDS DIY with 5 stars!
We are delighted to hear that you had a positive experience with us. Excellent service is what we strive for, and we're thrilled to know that we were able to meet your expectations. Your kind words truly mean a lot to us.
Thank you once again for choosing JDS DIY. We look forward to serving you again in the future!
Best regards,
Garvi
Hello!
Thank you so much for your fantastic 5-star rating of JDS DIY! We truly appreciate your kind feedback and are thrilled to hear that you had a great experience with us.
We would also like to express our gratitude for your patience and understanding regarding the delivery situation. Rest assured, we always strive to provide efficient service, and we apologize for any inconvenience caused. We are glad that we were able to swiftly resolve the issue and ensure your order reached you promptly.
Once again, we're grateful for your support and feedback. If there's anything else we can assist you with, please don't hesitate to let us know.
Best regards,
Garvi
“The product I purchased was at a good price the only disappointment was I had to chase up the delivery which was a week overdue however when JDS responded I then received a prompt”
Hello there, John! Thank you for your feedback and for recognising our good pricing.
I apologise for the delay in your delivery and any inconvenience this caused. We're glad to hear that once you reached out, we were able to respond promptly.
Your satisfaction is important to us, and we appreciate your patience and understanding. We're working to improve our delivery processes to ensure a smoother experience in the future. Please feel free to reach out to us if you have any questions or suggestions. Thank you for choosing JDS DIY!
Kind regards,
Garvi
“They Sent the wrong items
Now having to a answer all of their questions take photos and it goes on!!!
Not my fault with the issue but I'm having all of the grief”
Dear Neil,
Thank you for sharing your feedback about your recent experience with JDS DIY. We appreciate hearing from our customers as it helps us improve.
We sincerely apologise for the inconvenience caused by sending the wrong items. We understand the frustration and extra effort involved in answering questions and providing photographs. We're here to assist you and will do our best to resolve this issue promptly.
We take full responsibility for the mistake and want to make things right. Your satisfaction is important to us, and we're committed to finding a solution that meets your needs. Please let us know about specific requests you have while we resolve this matter.
Once again, we apologise for the inconvenience and look forward to resolving this promptly.
Sincerely,
Garvi
Dear Julie,
Thank you so much for your fantastic 5-star rating of JDS DIY!
We greatly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you found our service to be very good, along with quick delivery. Customer satisfaction is our top priority, and knowing that you are satisfied with our company brings us immense joy.
Once again, thank you for your support and for choosing JDS DIY. We look forward to serving you again in the future!
Best regards,
Garvi
Dear Max,
Thank you so much for giving JDS DIY a glowing 5-star rating! We greatly appreciate your support and positive feedback.
We are thrilled to hear that you were impressed with our quick delivery and excellent service. Our team works hard to ensure that every customer receives their orders promptly and is satisfied with their overall experience.
Once again, we sincerely thank you for choosing JDS DIY and taking the time to share your wonderful experience. We look forward to serving you again in the future!
Best regards,
Garvi
“I always buy my Peckish bird seed from them. They are consistently the cheapest including a quick delivery.
Long may they continue, to offer such value for money..... Thank you JDS DIY”
Hello there!
Thank you so much for your fantastic 5-star rating of JDS DIY!
We greatly appreciate your support and kind words. We strive to provide the best products and services to our valued customers, and your feedback lets us know that we are meeting your expectations. We're thrilled to hear that you always choose JDS DIY for your Peckish bird seed needs, and we are delighted to offer you the most competitive prices along with speedy delivery. We are committed to providing great value for your money, and we assure you that we will continue to do so.
Thank you again for your loyalty and trust in JDS DIY. We look forward to serving you for many more years to come.
Dear Pam,
Thank you so much for giving JDS DIY a 5-star rating!
We truly appreciate your support and are thrilled to hear that you are very pleased with your shower squeegees. Our team works hard to ensure that our products arrive promptly, and we're glad to hear that you love the convenience of being able to hang them over your cubicle side or door.
Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
Garvi
Dear Allen,
Thank you so much for your wonderful 5-star rating of JDS DIY! We are thrilled to hear that you had a fantastic experience with our service. "Highly recommend this company ordered one day delivery next day super service" - we truly appreciate your kind words and recommendation. It means a lot to us knowing that we were able to provide you with such efficient and reliable service.
Once again, thank you for choosing JDS DIY. We look forward to serving you again in the future.
Best regards,
Garvi
Hello there!
Thank you so much for your glowing 5-star review of JDS DIY! We highly appreciate your kind words and are delighted to hear that you had a positive experience with us.
Moreover, we're thrilled that you found the price on the bird food to be very good and appreciated our superfast delivery service. We constantly strive to offer competitive prices to our valued customers while ensuring prompt and efficient delivery.
Thank you once again for choosing JDS DIY, and we look forward to serving you in the future with the same level of excellence.
Best regards,
Garvi
Hello,
Thank you for taking the time to rate JDS DIY with 4 stars!
We greatly appreciate your support and feedback. It's wonderful to hear that you found the product as expected and that it arrived quickly. We strive to provide our customers with high-quality products and efficient service. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you again for choosing JDS DIY!
Hello!
Thank you so much for taking the time to rate JDS DIY with a perfect 5-star rating! We really appreciate your support and are thrilled to hear that you had a great experience shopping with us.
We take pride in ensuring that our products are accurately described and delivered promptly, so we are delighted that you found the item as described and that it arrived on time. Rest assured, we will continue to maintain this level of service to meet and exceed your expectations.
Once again, thank you for choosing JDS DIY. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out. We are here to help!
Many thanks,
Garvi
Dear Andrew,
Thank you so much for taking the time to rate JDS DIY with five stars! We sincerely appreciate your support and kind words. It's customers like you who make our work fulfilling and worthwhile.
We're thrilled to hear that you've been a loyal customer of JDS for some time now and have consistently experienced our excellent service. Delivering on time and at a good price are key priorities for us, and we're glad to know that we've met your expectations.
Once again, thank you for choosing JDS DIY. We're truly grateful for your support and look forward to serving you again in the future!
Best regards,
Garvi
“They excelled themselves with the price however it said 2 to 3 days delivery which turned out to be ten days a little disappointing however would probably use them again and just ignore the delivery time stated”
Hello Bruce! My name is Garvi, and I have recently joined the JDS DIY customer service team. Thank you for your feedback and for acknowledging our competitive pricing.
I'm sorry to hear that the delivery took longer than expected. We understand how important timely delivery is, and we're working to improve this aspect of our service.
We appreciate your understanding and willingness to give us another chance. Your satisfaction is important to us, and we hope to provide a smoother experience next time. Thank you for choosing JDS DIY!
Dear David,
Thank you so much for taking the time to leave a 5-star rating for JDS DIY! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad that our website made it easy for you to find what you were looking for, and we also strive to offer competitive pricing.
Your satisfaction means the world to us, and we look forward to serving you again in the future.
Best regards,
Garvi
Dear Judiith,
Thank you so much for taking the time to share your feedback regarding your experience with JDS DIY.
We sincerely apologize for the delay in delivering your order. We understand your frustration, and we are committed to ensuring the prompt delivery of our products. We are currently investigating this to identify the cause of the delay and take appropriate actions to avoid any similar occurrences in the future.
Additionally, I have sent you an email with further details regarding your order.
At JDS DIY, we continually strive to improve our services and deliver the best possible experience to our customers. Your feedback plays a vital role in helping us achieve this goal. We deeply value your input, and we want to make things right for you.
Once again, thank you for bringing this matter to our attention. We appreciate your patience and understanding. We look forward to hearing from you and resolving this issue to your satisfaction.
Best regards,
Garvi E.
“The notebook that I bought which was a spinning bucket with the mop. The book is very clunky and doesn’t spend that well the mop is not as dry as previous ones I’ve owned.”
“Item I purchased was not as described.
I am left to return my purchase before I get refunded.
My schedule for treating the paddock is now greatly delayed because of the wrong material sent.
I am greatly disappointed, firstly with the wrong material and secondly at my treatment from JDS DIY.
Archie McKee.”
Dear Archie,
Thank you so much for taking the time to share your valuable feedback about your recent experience with JDS DIY. We truly appreciate customers like you who let us know about their experiences, as it helps us to constantly improve our services.
We sincerely apologize for the inconvenience you faced with the item you purchased. We understand how frustrating it can be when a product is not as described, and we deeply regret any trouble it may have caused you. Additionally, we apologize for the delay this has caused in treating your paddock. We strive to provide the highest level of customer service, and we are disappointed to hear that we fell short in meeting your expectations in this regard.
Your satisfaction is of utmost importance to us, and we would like to make things right for you. Could you kindly share with us how we can better assist you in resolving this issue? Your feedback is crucial in helping us improve our processes and prevent such occurrences in the future.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
