“Bought a jersey from this site and it arrived defective. I followed their return instructions exactly, including using the tracking label they provided, and shipped it back. Once they had the item back, they stopped responding entirely — no refund, no replacement, no reply to any message through their site. Tracking confirms delivery, so there's no dispute that they received it. Save yourself the trouble and buy from a seller that actually stands behind what they sell.”
“The jerseys came super late, when I tried to enquire about it I did not get a response for weeks. I got two messages, one of which was definitely automated or AI. I dont think they have a real customer service department. I submitted for a refund but I'm not sure if I'll get it or not. I wouldnt buy from them. It's not worth the hassle!”
“I ordered a jersey 3 months ago and never got it. I demanded a refund but nothing yet. They keep asking me for the order number over and over again. Don’t order from them.”
“This company is disgusting..double charged me..i sent msg back immediately.they ignore all my txt..asking for refund..i didnt authorize payment as was in us dollars..beware.do not buy they are untrustworthy people.ripping off people buying in good faith..Dont buy from them..”
“Cancellation policy clearly states: you can cancel your order within 15 minutes of placing it. I cancelled it within 2 minutes (as I was not aware pricing was in US Dollars), and they will not cancel my order. I followed their one cancellation rule and still, they will not help me. I should have read reviews on the company before buying; Trust Pilot has just 2.3 stars!”
“They sent me the wrong jersey and are unwilling to respond to my messages, other than their canned responses-that it was delivered. I would not use this company”
“I didn't receive an e-mail confirming my purchase, although was confirmed on the website. Nothing with the order number, nor tracking.
Paid via Zelle. No channel answers me back, e-mail chat or phone. I don't recommend, lost my money and have no trace of it.”
“Sent me a fake jersey wasnt even the right club (odered a barcelona jersey got a fiorentina one) and there was no patch (paid 10$ for that) i waited 3 weeks for this.”
“A month later still nothing. Tracking number says it was received at a facility but package May not be there. The worst!! Will never buy anything from this site ever again.”
“Scam, simply scam !
Bought a Brazil Jersey, it arrived with several sewing defects, in a poor quality material. Returned on the next day, and never received my money back. It has been three weeks”
“Do not use Jerseyloco. Its as simple as that. If they tell you it will take 4-6 weeks it will take twice that. Also their customer service is totally non existent. At no time will you have any idea where your order is or if you will ever get it. I finally ended up filing a dispute with my credit card and only after this did the jersey show up. There are 1000 of websites where you can order jerseys just a cheaply and will be a much better experience.”
“Thieves!!!!!
More than a month waiting for a jersey.
Nobody respond emails or phone calls!!!!!!!!!!
Don't let this people to steal your money!!!!!!
After 06 weeks the tracking number indicate "Incorrect address" which is not true. The address is exactly the same that I always use for Amazon, ebay, HomeDepot, USPS, etc. This is only a lie. Again nobody answer emails or phone calls but they charge immediately.
THIEVES!!!!!!!!”
“Order number 69604. I am going through the same frustration as others with no action being taken by the company to resolve my problems. Emails, messengers, phone calls and no responses. I have sent them another email advising them they have 7 days to resolve my problem or I will be taking further action. Please avoid this company!”
“Unfortunately when the kit arrived it is obviously a fake. The quality of the material, logos and personalisation used are all obviously fake in comparison to the genuine kits bought from the club shop.
Even the sizing of the sponsors logo and name set are all off.
If you think you are purchasing a genuine official item, think again.”
