Jewson Reviews

Name: Jewson
Rating: 2.66

2.7 Rating 32 Reviews

41 %

of reviewers recommend Jewson

Company Reviews

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2.7

Based on 32 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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08001978102

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can only speak about the Romford branch but great bunch, always helpful and the delivery driver is very helpful.”

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Posted 1 year ago

“Had fantastic service from Rakesh, was very quick and efficient and very helpful! Based on customer service I received I would definitely recommend jewsons”

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Posted 1 year ago

“A Ukrainian family says a huge thank you to Bury and Rochdale depots of Jewson for the help and donations to help us with settling in due to fleeing from the war. Especially we are so thankful to Paul and Andy and Paul's wife Karen (the card painted so nice, brought us to tears), thanks to all the team in Rochdale! Thanks to all the team in Bury, especially our nice Janine who made us feel at home here and helps us with so many things! We are really so grateful for everything you do for us!”

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Posted 1 year ago

“I ordered 4 grange overlap fence panels as our old ones blew down in the strong winds. They arrived on my specified delivery date. Good quality and easy to fit using metal clips to wooden fence posts. Very happy, just need to paint them to match the rest of my fence.”

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Posted 2 years ago

“Hired a scaffold tower from Chipping Norton and received great service. Craig was there when he said he would be, arranged my hire and unloading on return very efficiently, The tower was in good order and easy to assemble. Thanks for great service.”

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Posted 3 years ago

“Quick, efficient and speedy delivery service!”

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Posted 4 years ago

“Lovely and very friendly staff in Jewson Godalming kitchen and bathroom showroom, helped me to buy a few new items for my bathroom”

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Posted 4 years ago

“Very friendly staff in the Oxford branch. They were happy to help and took the time to clearly explain things to me as it was my first time visiting a Jewson”

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Posted 5 years ago

“Invergordon branch reasons extremely helpfull and friendly staff thanks”

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Posted 5 years ago

“Carol came,measured and advised on our new bathroom . Now fitted, it perfectly satisfied and in fact exceeded our expectations. Both Carol and Leah's friendly professionalism was much appreciated. We would not hesitate to use and recommend Jewsons Coleford.”

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Posted 5 years ago

“Excellant delivery and service”

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Posted 6 years ago

“manager and staff very helpfull”

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Posted 6 years ago

“Great service today. Ordered a few things for a fencing job, great advice from shop staff, will be back.”

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Posted 6 years ago

“Fence panels arrived, one is broken and the sizing is misleading. They are advertised as 1.8m (which is what I wanted) but it’s not until you read deeper into the the specification you see it’s nearly 1.83mm. I managed to get one fence panel to fit, now I’m stuck with the second one which is approximately 3cm too big. Finally, order should have arrived in one go, I was told in the email if this wasn’t possible I would be contacted. Instead, I wasn’t contacted and my order arrived over two days.”

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Posted 3 years ago

“Really disappointing we have order 5 packs of teguila harvest paving blocks we paid for it and we been told will be 5 to 7 working days for delivery, we get it after 14 days and we get only 4 packs and 106 blocks not enough for the area of driveway we need it 55 msq ( 5 packs ) their explanation its that they mistake in calculations and ask us to pay extra to get the amount we need Really ridiculous after they let us down on delivery time now force us to pay their mistake and we cannot finish the job. This its jewsons”

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Posted 4 months ago

“Terrible company to do business with, been a loyal customer for years in Harrogate, disgrace is my only word for jewson”

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Posted 1 year ago

“I asked for and was told that my delivery would be in the morning. It eventually arrived ar 1405hrs. I am a single woman in my 60's & a male friend was willing to help with delivery in the morning but had to go to work at 1230hrs. I was left with a significant number of full sized plywood sheet & plasterboard to move from kerbside into my house alone. Fortunately neighbour was able to help at short notice. Appears company knew early in day delivery was to be late but due to 'understaffing' didn't advise me until I called them twice (1145hrs & 1345hrs) & driver phoned me 10mt before arrival. There was nothing else on his lorry so presumably no more deliveries after mine, although I should have been in the morning. Sorry but no more business from me.”

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Posted 2 years ago

“If I could score zero I would. I visited the Loughborough branch recently. Whilst paying for my goods there was a problem with the card terminal. The assistant had to use another terminal to complete the transaction. I was assured I had not been charged the first time around. Later, when I checked, I had been. Very poor service and no indication of when I can expect a refund. Significantly out of pocket.”

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Posted 2 years ago

“2 weeks for a refund and no sign of my money , a total disgrace when it comes to customer service , pass the buck , a standard email we have made a mistake you need to wait another 5 days for your refund, sort out your internal issues and give your staff some training I would never buy from them agajn”

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Posted 2 years ago

“Charge early double for mortar on click and collect. When I turned up and realised I asked for refund but said he couldn’t do it. I could have purchased it at counter for half the Kay. And they’d let people in without masks. Left me to pick up my own mortar. Woman I mid 60s.”

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Posted 2 years ago

Jewson is rated 2.7 based on 32 reviews