JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.22

4.2 Rating 1,446 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 1 star review on 15th April 2025

Anonymous

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outrageously expensive. Called them out and was assured the wasps would be unlikely to return. 4 weeks later they were back in full force the same problem in the same location but I was told my guarantee was only 3 weeks so expired and I would get a great deal because they would come back for half price (£90) - Called a local company who came out same day and charged me £50 and said they would come back for free whenever I needed for the same problem in the same location.”

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Posted 4 years ago

“Friendly staff. Good result. Excellent guarantee. Highly recommend.”

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Posted 4 years ago

“Excellent customer service, very professional working practices.”

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Posted 4 years ago

“I give a BIG 5 star rating. They came They saw They conquered. Efficiently. No fuss. A big thankyou from me if not the wasps.”

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Posted 4 years ago

“Very helpful and friendly. Operative understood our problem and dealt with it quickly. Would strongly recommend JG. Ralph Evershed”

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Posted 4 years ago

“Mislead on price. Appalling customer service. Nothing was sent in writing....prior to the guy coming out. The guy turned up at 8am instead of the quoted 10.00 to 6...but probably 12.00. I had no option to then cancel. Price was garbled to me on the phone and on querying the £154 for a 10 min job was met by nothing short of bullying and threatening response as they had recorded the person you could just about hear telling me the price , but I had not heard they add VAT on top. Deliberately misleading in my opinion not to give the price inclusive of VAT....especially when not then emailed/texted to confirm. I have never had such a terrible experience of any company or customer service and I would strongly recommend you shop around before using them. The site will not let me rate the customer service which was zero.My strong recommendation is not to use this company.”

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Posted 4 years ago

“Wouldn’t recommend, shambles! Awful customer service, they make appointments and then cancel on the day. It’s been more hassle dealing with this company then it’s worth. Ended up doing some of the work ourselves. My advice go elsewhere!”

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Posted 4 years ago

“fast and friendly service...”

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Posted 4 years ago

“Never turned up between 8-2 as agreed after me calling them was told wouldn’t be with me till 5 and have to be out of the house for 4hrs with 5 children! Avoid this company”

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Posted 4 years ago

“Appalling , came out for a wasp. Nest in the utility room vent, sprayed the powder was in and out within 5 minutes. Trying to get them back on their so called guarantee and they have failed to turn up twice . The nest is still active , if they were any good the tech should have looked for other entry points to the cavity and sprayed accordingly hence the problem has not gone away. DO NOT USE THEM”

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Posted 4 years ago

“Very quick & professional”

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Posted 4 years ago

“Unprofessional, unreliable, lack knowledge and poor quality work. Have had to have another company out to redo the job. Insect mesh sealed to our wall with expanding foam is not good workmanship especially when the bees are still getting in around it!”

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Posted 4 years ago

“Very satisfied. Did a good job and was on time”

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Posted 4 years ago

“Prompt, efficient and friendly.”

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Posted 4 years ago

“They charged £120 for a casual visit to assess the problem, and then I’ve spent a fortnight emailing and calling them for a follow-up to address a relatively straightforward pest issue. Very unprofessional and rude.”

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Posted 4 years ago

“From my initial enquiry it took less than a fortnight for a the bird control work to be completed. The solution they provided has been to date completely successful for which we are immensely grateful. I was a little surprised not to get a call from their office prior to the balance for the work being taken from my credit card. They would've got 5 stars were it not for this.”

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Posted 4 years ago

“One young ma turned up with a black bag in his back pocket , took less than five minutes , knew very little about the procedure no sense of thought or care . Asked about sealing but said didn't do that . Altogether felt as if it was a rip off would never use you again and definatly not recommend your company .”

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Posted 5 years ago

“Reliable and efficient”

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Posted 5 years ago

“Excellent service, very helpful operative. Job done and I would recommend JG Pest Control!”

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Posted 5 years ago

“Excellent. Luke was efficient & thorough. Thank you.”

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Posted 5 years ago

JG Pest Control is rated 4.2 based on 1,446 reviews