JJsHouse.com Reviews

“ Unfortunately, one of the dresses needed to be returned for a refund & the other exchanged for a different size. ”

“ All I wanted was to get it out of the house, I wasn’t looking for full refund. ”

“ Terrible customer service, unclear returns process, after sending back dress promptly I was told I needed to ask for a returns form and as it would arrive without one I'd only receive a 40% refund. Rude email, shabby dress, nothing like picture, took ages to arrive. Disgusting. ”

“ Such a hassle to get a refund. Dress nothing like website. I was warned about how bad this website was and I should have listened. 90 euro down the drain. Such a costly effort to send back. Planning a wedding like most customers. I don’t have time or money to be v dealing with complicated returns. ”

“ WHICH DID NOT APPEAR WHEN YOU ARE STILL PLACING THE ORDER AND NOT FINALISED IT YET THE FUNNY THING IS, BASED ON THEIR CANCELLATION AND REFUND POLICY, ANY MADE TO ORDER DRESS CANCELLED AFTER 5 days, you wont receive any monies back. ”

“ They do not refund you! Do not buy it! I returned all items and they never refund my money. Scamer! ”

“ Not only did NONE of the try-on dresses work (I'm out $30 with no refund) but they keep sending me emails stating that I have not returned the dresses. ”

“ I did not get full refund and they did not make a new dress. ”

“ Also, JJ offered me a 40% refund which I thought was a nice gesture; but, again, I had to start looking for another dress. ”

“ Total scammers, they will not fairly refund I purchased two dresses that did not work for an event. I followed the directions on their website to process a refund. Now JJ‘sHouse is telling me they’ve only received one of the two dresses that I purchased and returned! As a result, I will be receiving a partial refund. They are a total scam and do not grant refunds. Do not give them your business. ”