JLL Fitness Ltd Reviews

Name: JLL Fitness Ltd
Address: Unit 1, Mount Street Business Park Mount Street, Birmingham
Rating: 3.97

4.0 Rating 104 Reviews

74 %

of reviewers recommend JLL Fitness Ltd

4.0

Based on 104 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About JLL Fitness Ltd:

JLL Fitness Ltd

Visit Website

Phone:

0800 6123 988

Email:

contact@jllfitness.co.uk

Location:

Unit 1, Mount Street Business Park Mount Street
Birmingham
B7 5QU

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JLL Fitness Ltd 1 star review on 13th January 2021

Frank

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought theic300 spin in march. All good until a click started every rotation. Wrote to customer's service for advice and received an acknowledgement to say they hope to get back to me within 72 hours. This was on 7th April, clicking is very annoying; for a silent spin bike, it's not fit for purpose.”

Helpful Report

Posted 2 years ago

“Bought an exercise bike. Delivery initially delayed by a couple of weeks due to their insistence that as delivery address was a business one (not in any way connected with fitness) they had to check machine was for private not commercial use. when delivered went together easily, but from the first session the friction pad squealed. Thought this was as it should be so put up with it. Then the spot welds holding parts together on the rear foot decided to fail and there is a clunking when turning the pedals, and the saga with their customer service team begins. Send us video, send us pics, send us things through Whatsapp, all to no avail - 2 months after dialogue started still no replacement leg - even though they had the proof, clunking on pedal turning fixed by someone who had more gumption than JLL Customer Service and the friction pad squeal, which they even identified as a problem - well for that they expected me to purchase a new one - even though the original one had done less than 509 hours in 11 months with light resistance only. would of been better off spending a bit more money to buy a product more fit for purpose”

Helpful Report

Posted 5 years ago

JLL Fitness Ltd is rated 4.0 based on 104 reviews