Jobalots Reviews

Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.00

4.0 Rating 1,502 Reviews

73 %

of reviewers recommend Jobalots

4.0

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800 368 9455

Location:

London Road Industrial Estate, Pembroke Dock,
London Road Industrial Estate, Pembroke Dock
Pembroke Dock
SA72 4RZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Won a bid on an airfryer. When it arrived it was completey broken, was missing the dial at the top and was filthy, obviously used heavily! When I contacted customer service they said it was my fault as I had bid on a customer return item and they don't check them. I understand now that this is part of their terms and conditions but still feel there is some level of responsibility on their behalf to ensure that items on their site are in, at least, a usable, clean condition. I now have a box full of useless broken parts and am £50 down. The lack of care and/or understanding from the staff I spoke to was shameful.”

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Posted 3 years ago

“I think you should get half of the money you paid for back for vaults good i received which was used and dirty”

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Posted 3 years ago

“I have been buying from this company since February 2022. Most of the items are good. However, my first order was a customer return and it arrived 5 out of 6 damage. I was very disappointed but, the second order was already on its way. Then it got better afterwards. New items arrived sometimes incomplete and a few of the customer return items continued to arrive damaged. Some orders were not delivered and I had to make a few calls and sent emails for follow-up. I was fully refunded for the cost of the items, which is good. Over the last few weeks, I have had most of my customer return items that arrived damaged, incomplete, or not working at all. It would be nice if damaged items could be described as damaged or not working instead of customer return.”

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Posted 3 years ago

“Love this site,”

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Posted 3 years ago

“Quality is spot on. Packing could be better on a few we have had . Squashed and opened . But fantastic goods”

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Posted 3 years ago

“Great prices fast delivery all products packed well.”

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Posted 3 years ago

“Quick deliveries, and goods as expected”

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Posted 3 years ago

“Overall, this is a great service, but make sure you understand the small print to avoid disappointment. Customer returns sold on the site may have been returned because they're broken and this seems to be common with crockery in particular. The new items have been great. The other issue is that a few times, I've won an item at a great price, bought other stuff that I didn't really want but it justifies the additional fees including the P+P etc, only for the item I bought to be unavailable, with a refund for that particular item. It's even more frustrating when the same item is then back on the site again the next day and gets sold for a higher price. I'm sure that this simply reflects the massive amount of merchandise which is sold on this site every day. The customer services have been helpful in the main and it's great to speak with an actual person rather than waiting forever to speak with someone who doesn't understand the problem. The payment page can be a bit clunky- I've thought that I've paid for items, only to find that the payment hasn't gone through and I've then got blocked from the site for a period of time to boot. So, all in all, a bit hit and miss and sometimes a bit disappointing, but I've had some great bargains too :)”

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Posted 3 years ago

“Alway happy very helpful”

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Posted 3 years ago

“Been buying from jobalots for a while and always easy to deal with”

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Posted 3 years ago

“Fast and efficient service providing excellent stock”

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Posted 3 years ago

“Delivery came quickly, items were I good condition and as described. Both times I ordered I had no issues at all.”

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Posted 3 years ago

“Such an easy process and whichever team member deals with the collection then always smiling and helpful!”

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Posted 3 years ago

“Best schopenhauer online”

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Posted 3 years ago

“Great auction site always prompt with delivering and someone always there to answer questions.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“I ordered a Hoover it didn’t have a battery pack so now I can’t use it!”

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Posted 3 years ago

“Bag handle broken”

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Posted 3 years ago

“The item arrived in good time and was in very good condition”

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Posted 3 years ago

“Items are as described and fast delivery and responses”

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Posted 3 years ago

Jobalots is rated 4.0 based on 1,502 reviews