Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.00

“I promptly paid for the order immediately after winning the lot. Only then did I realise that that might mean other lots I won that day wouldn’t be covered by the same shipping charge. I contacted customer service who “couldn’t” (read “wouldn’t”) do anything to help. When the item arrived, a Jurmerry “heavy duty” clothes rack, I saw that it had a fault and couldn’t be assembled properly (and that is why it was a customer return). Since these things are sold online and shipped from China, there is no means by which to obtain spare parts. The description of this as “heavy duty” has to be a joke. The reviews must be fake. Extremely poor quality and I’m not surprised the machining is so bad as to completely fail for one component. Very poor experience for a first-time customer. I don’t think retailers should send items to auction if they no longer function as their description. This no king we functions as a clothes rack because it can’t be put together. Seems like this is all a scam to me.”

Helpful Report

Posted 2 years ago

I can see that this falls into the condition description advertised on the listing: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. We hope this information will help inform your future orders. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Be warned. Customer returns can be unhygienic, infected, human and animal hairs in vacuum cleaners, debris and dirt and altogether broken products that should go to tip and never make its way to unsuspecting customers. The products can be second hand used and damaged goods. You just need to be lucky to get your money worth of goods. Just be prepared for a shock and customer service won't help.as you have signed there agreement no matter how many pictures of products you send them”

Helpful Report

Posted 2 years ago

I can see that this falls into the condition description advertised on the listing: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. We hope this information will help inform your future orders.

Posted 2 years ago

“Item missing a vital component”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“I have waited over a week for just a small parcel in I have paid over £25 absolutely ridiculous”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“I am pretty disappointed by the first pallet I have received. Mattresses came damaged from transport and packing and I will need to throw few away..!”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Absolutely Amazing . Nice work Jobalots”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

“The service and the goods that you get from JLI is second to none, any queries are addressed quickly and always resolved. Excellent platform that I would recommend to anyone.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 years ago

“Just the best”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

“A lot of damaged products but overall is ok”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Very good fair prices - quick response when issue arise and resolved no problems”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy about your feedback and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 years ago

“High prices damaged products”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“I have used JLI Trading a few times, the process to bid is straightforward and you can get some excellent bargains. Paying for the items was easy and once that was done, the communication was superb, I was kept in the loop entirely, including tracking for when my items were in transit. The products were in perfect condition and fully functional and I will be buying more product from these guys as I believe if you buy right, there is a great opportunity to make some decent profit”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 years ago

“I like JOBALOTS very much but it is by no means perfect. Can be very risky and even more so now as some buyers of JOBALOTS can resell their purchased items on the site which makes me think that that may be a good way for them to offload all the bad stuff they've purchased leaving the new buyer well and truly out of pocket. So I now check the vendor who is selling the items before I make a bid. If it's not being sold by JOBALOTS I leave it well alone. Sorry but too risky. Other than that JOBALOTS can be a great site to purchase from, but obviously, there is still an element of risk, especially with customer returns. As until it arrives you don't know what the true condition of the items is going to be. Got to say though I have been pretty lucky with most of my purchases but at the same time I have had to bin quite a lot. But to be honest the good tends to outweigh the bad. All I will say though to finish off. If you can't afford the risk then you are best staying away.”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

“Very good quality bag. Highly recommended thanks..”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

“Great company shall bid again”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 years ago

“Really good deals and bargains and dispatched very quickly too”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

“happy with the delivery was a bit disappointed with a few missing watch chargers but overall a good job lot”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 2 years ago

“I found the process easy to negotiate. I hate being constantly logged out& having to log back in. I hate the popcorn bidding & think end time should be end time & let the best man win. It’s exploitative. Obviously love the bargain. Would recommend the site & would purchase again. Think the categories could be broken down in to smaller sub categories. Think postage costs could be reduced as well as being more eco friendly. A lot of unnecessary packaging. Why not combine costs?”

Helpful Report

Posted 2 years ago

Hi There, Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 2 years ago

“Excellent service, quick communication response from a team!”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews

Phone:

Location: