Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.00

“I ordered a dart but the dart wasn't In it, only the led light around the dart, also on a same order I ordered 7 led lamp but I received 5, never order from this website again”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! Please email us on support@jobalots.com if not already so we can look into this for you. All the best, Glen

Posted 3 years ago

“Very bed company”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! I can see you've been in touch with our team about your recent order including Customer Returns product(s). We would recommend taking a look at our ABC Graded or Brand New listed items in future. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“Everything they sell unusable, Chinese counterfeit items, parts are missing, bags are completely thoarned, the leg is missing in the chair. Customer support don't do refunds”

Helpful Report

Posted 3 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 3 years ago

“It's All Mainly DAMAGED Returns items. Too expensive and then on top you have to pay for postage and vat Don't bother... I wasted around £300 I will never use them again...”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We also have ABC Graded and Brand New listings available to consider. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“I have had a couple of good lots, and understand it’s luck and they arrived with a few broken items, but I’ve had actual missing items from the last 2 lots and customer services have said that’s tough, at the very least you should receive what you have ordered? Won’t order again!”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We also have ABC Graded and Brand New listings available to consider. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“Still not received item ! Apparently still with courier a week later !”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving a review! I'm very sorry to hear that you've had a poor experience with us, we have taken your feedback onboard and we will strive to improve our service. I can see that you've already been issued a full refund for this order so I'd like to again apologise for any inconvenience caused. All the best, Glen

Posted 3 years ago

“shipment was delivered to wrong address”

Helpful Report

Posted 3 years ago

Hello, Thank you for sharing your experience with us. I've looked into this and I can see that this order was delivered to the address you provided, and you had only requested for the delivery address to be changed once the order was out for delivery. As we advised at the time, we cannot alter a delivery address or request a return once an order is out for delivery. We have updated your default address so future orders will be sent to your new address.

Posted 3 years ago

“Products listed new- but very poorly packaged and last few have come damaged making the items well useless. I do think if they are shipping something more care needs to be taken with packaging. Some decent buys, but overall let down.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 3 years ago

“First order went really well second one was not good as you cancelled them all even tho I said I had more ending in 12 hours and wanted to pay together and got no reply just bot emails”

Helpful Report

Posted 3 years ago

Hello. Thank you for sharing your experience with us. I'm sorry but we have a set payment period for all auctions that cannot be altered for individual customers, and if a bid has not been paid within this time then it will be cancelled. This is advised in all email notifications regarding your won bids, as well as in our Terms of Auction.

Posted 3 years ago

“orders been messed up still havent received my mystery box and no sense when you phone also no reply from my email either ,very disappointed and £400 down”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 3 years ago

“Not one item shown in the pictures in the advert for the auction was in the pallet and other items in the pallet were used and damaged”

Helpful Report

Posted 3 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Sean

Posted 3 years ago

“There are hidden costs and illegal VAT additions. VAT is NOT set at 20% it varies and sometimes over 40%.”

Helpful Report

Posted 3 years ago

Hello, Thank you for sharing your experience with us. Please be advised that we only charge the standard 20% VAT at the checkout for all goods and shipping costs, you would have received a full order invoice with your shipping confirmation, so we can only suggest that you read this for confirmation of the VAT charges. If you're having any issues reading your VAT invoice then please email us at support@jobalots.com All the best, Sean

Posted 3 years ago

“This is a good company sometimes as I have bought things that were in good condition. However I ordered two vapes from here from the customer returns auction, they both did not work at all. One of the cheaper vapes had already been used as it had liquid still in the tank, but wouldn’t turn on. The other more expensive vape came and had the atomiser thread to the battery broken and had snapped. I understand these are customer returns and can come in any condition but was a waste of money.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! Our listings on the website range in condition and we would recommend considering our ABC Graded and Brand New listings in future. If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“Bought a multi tool and when it arrived it was burnt out put straight in the bin then my partner bought a Hollywood mirror and it came in pieces”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! Please send us an email at support@jobalots.com so we can look into this for you. All the best, Glen

Posted 3 years ago

“Rubbish stuff and the company aswell, i have order and received an empty boxes.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 3 years ago

“Shipping fees are too high”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! You can consolidate shipping costs by adding multiple won auctions to your basket and this will calculate shipping based on the weight of items. Please note if you are adding multiple auctions to your basket these do need to be paid for within 36hrs/1.5days of the auction(s) ending. If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“First time buyer and will never bit again on the Customer returns products. Had a not very pleasant experience bought x3 clocks. I have received x2 and both broken and I'm not be able to fix it”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We also have ABC Graded and Brand New listings available to consider. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“Wire was in half on my dehumidifier purchase and all 4 wheels was completely broken off be very wary on what your buying has when brought you won't get your money back”

Helpful Report

Posted 3 years ago

Hi there, Thanks for sharing your experience! We also have ABC Graded and Brand New listings available to consider. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 3 years ago

“Recieved an order which was poorly packaged and some items missing”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 3 years ago

“I’ve had several items from here which I’ve been pleased with, but this time I have lots of items missing from the pallet. Very disappointed, still waiting for items to be found.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews

Phone:

Location: