Joe Browns have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their returns process and refunds.
“
I visited the shop in Meadowhall, Sheffield, and it felt like my dream wardrobe!
I can't keep away as the designs, fitting, quality and price is amazing.
The staff are always friendly and helpful.
I have just ordered online as some items are not in stock in the shop.
I'm sure I won't be disappointed.
”
- Jubbs
“
Lovely jacket design and colour.
Good fit but feel the quality of material could have been better for the price I paid.
”
- Kaye Smith
“
Their products are quirky, unusual, good quality and reasonably priced, very good communication, quick delivery and easy return method. Highly recommend them.
”
- Anonymous
“
Fast efficient delivery, quality packaging. Tracking of my packages second to none.
”
- margaret ewing
“
Great delivery servise
”
- Stuart Neale
“
Their products are quirky, unusual, good quality and reasonably priced, very good communication, quick delivery and easy return method. Highly recommend them.
”
- Anonymous
“
Great shoes, good delivery and easy returns.
”
- Anonymous
“
Joe Browns clothes are beautifully quirky. The online retailer is super-efficient in response to orders and returns, and the returns are paid which is a bonus.
”
- Maria Jennings
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Quick delivery, quirky and quality clothes which are mostly true to size - free returns and quick refunds.
”
- Penny Lauder
“
Ordering is quick and easy to do and if I've got to return goods for what ever reason refunds are dealt with quickly.
”
- Corrine Hanson-New
“
When ordering items from Joe Browns I get treated with the utmost respect and even though some things have to be returned, the company is quick to organise a refund. And for my birthday I got a £5 voucher!
”
- Annie Moore
“
Quick delivery, quirky and quality clothes which are mostly true to size - free returns and quick refunds.
”
- Penny Lauder
“
Quick, efficient service - great product
”
- Anonymous
“
I had an issue with a new dress I purchased. I had only worn it once and it developed a fault and I was not happy with the quality. The chap I spoke to was excellent and sent a replacement out next day before 10am - I had said it wasn't necessary but he insisted. The quality of Joe Browns clothes is second to none and their customer service matches this! Well done chaps
”
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“
Excellent customer service. Timely delivery. Items order fitted perfectly. Very happy.
”
- Anonymous
