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John Pye Auctions Reviews

1.2 Rating 227 Reviews
4 %
of reviewers recommend John Pye Auctions
1.2
Based on 227 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 29%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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How do I contact John Pye Auctions?
(6 days ago)
You can contact John Pye Auctions by Email, Telephone and Live Chat.
(6 days ago)
C-
57.89%
Industry Average
All they do is reply to say "sorry, please use live chat or talk to customer service", only for the cycle to begin again, customer service say "oh it's sold as seen, did you not attend the viewing?" - what, in Nottingham when I'm 500 miles away? Why have an online service in the first place if your patrons clearly wouldn't be able to view (it would make no financial sense to do so when time and fuel travel costs considered).
- MH
I’ve been using them for around 5 years. Yes they do sell stuff that is broken, incomplete and just doesn’t work. I’ve had my fingers burnt a few times taking a gamble on an item that went straight in the bin. However, mostly I’ve bought items for personal use and re-sale at rock bottom prices which were great. I suppose you have to go through the process and experience until you instinctively know what’s going to be good and what to avoid like the plague. My only real concern is they use an auction sniper of some kind so if an item hasn’t reached some kind of hidden reserve they will bid it up in the last seconds so you don’t get it ultra cheap. Why not just be transparent and out a visible reserve on the things. Latest bulk item is Amazon fire tablets, which they are constantly bidding up last minute. That’s not an entirely fair and transparent auction, but otherwise, now my eyes are fully open, it’s a good service
- ""
Waste of time and money and terrible customer service
- Anonymous