John Pye Auctions Reviews

1.2 Rating 231 Reviews

4 %

of reviewers recommend John Pye Auctions

Company Reviews

Questions

Metrics

1.2

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 29%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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How do I contact John Pye Auctions?

Helpful Report

(4 days ago)

You can contact John Pye Auctions by Email, Telephone and Live Chat.

Helpful Report

(4 days ago)

57.14%

Industry Average

“ Do not use this site.you buy stuff,then they send you diff stuff that don't work.they also switch orders,upload new pics after initially selling a diff item to you Customer service is a joke,really rude.9 times out 10 the stuff you buy doesn't even work.avoid at all costs ”

- Anonymous

“ Very bad customer service with no resolution they are using us as a waste disposal route. ”

- Loraine Miller

“ All they do is reply to say "sorry, please use live chat or talk to customer service", only for the cycle to begin again, customer service say "oh it's sold as seen, did you not attend the viewing?" - what, in Nottingham when I'm 500 miles away? Why have an online service in the first place if your patrons clearly wouldn't be able to view (it would make no financial sense to do so when time and fuel travel costs considered). ”

- MH

John Pye Auctions Reviews

Customer Service - Average