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Join the Claim Reviews

4.7 Rating 1,254 Reviews
94 %
of reviewers recommend Join the Claim
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Read Join the Claim Reviews

About Join the Claim:

Get justice and compensation with Join the Claim.

Your one-stop hub, we connect consumers with their legal dream teams to ensure they get the compensation and support they deserve. All on a no-win, no-fee basis.

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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Roger
Verified Claimant
“Tried to attach the letter from the water company to complete the claim but it would not allow retrospective attachment.”
Helpful Report
Posted 5 months ago
Hi Roger, Thank you for your review! We understand how frustrating it can be when you encounter technical issues, like attaching documents. Your feedback is invaluable, and we’ll look into this to improve the process. If you need further assistance, please don’t hesitate to reach out. Warm regards, The Join the Claim Team
Posted 4 months ago
John
Verified Claimant
“Nothing to say”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your feedback! We appreciate your input, even if there’s not much to say. If there’s anything specific you'd like to share or if you have questions, we're here to help. Warm regards, The Join the Claim Team
Posted 4 months ago
Anonymous
Verified Claimant
“It's difficult to find old information about myself”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your review. We understand that finding old information can be challenging, and we're continually working to improve our system to make it easier for users like you. Your feedback is important to us, and we appreciate you sharing your experience. Best regards, The Join the Claim Team
Posted 4 months ago
Steven
Verified Claimant
“Uploading an image of the proof of account doesn’t work on an iPhone.”
Helpful Report
Posted 6 months ago
Hi Steven, Thank you for your review and for letting us know about the issue with uploading an image of your proof of account on your iPhone. We appreciate you bringing this to our attention, and we're currently looking into it to ensure the process works smoothly on all devices. If you need immediate assistance, please feel free to reach out to us or to the law firm handling your claim. Warm regards, The Join the Claim Team
Posted 6 months ago
Heather
Verified Claimant
“Easy enough to fill in form, with a couple of exceptions. Also, a bit worrying re costs and t&c's, but hoping this is a reputable company.”
Helpful Report
Posted 6 months ago
Hi Heather, Thank you for your review! We're glad to hear that the form was mostly easy to fill out. We understand that terms, conditions, and costs can sometimes feel a bit daunting. Rest assured, this is a no win, no fee arrangement, and the law firm handling your case will be transparent about any costs involved, ensuring there are no hidden fees. If you have any questions, please feel free to reach out. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 6 months ago
Melvyn
Verified Claimant
“I will let you know on completion signing was very difficult on a phone”
Helpful Report
Posted 6 months ago
Hi Melvyn, Thank you for your 3-star review! We appreciate your feedback regarding the difficulty of signing on your phone. We understand that mobile usability can sometimes be a challenge, and your insights are helpful as we strive to improve our platform. If you have any additional comments or need assistance, please feel free to reach out. We wish you the best with your claim! Best wishes, The Join the Claim Team
Posted 6 months ago
Norma
Verified Claimant
“Fairly intuitive to complete the pocess in simple fashion.”
Helpful Report
Posted 6 months ago
Hi Norma, Thank you for your 3-star review! We're happy to hear that you found the process fairly intuitive and simple to complete. However, we’re always looking to enhance the experience, so any further feedback you have would be greatly appreciated. We wish you the best with your claim! Best regards, The Join the Claim Team
Posted 6 months ago
John McCabe
Verified Claimant
“Too complicated”
Helpful Report
Posted 6 months ago
Hi John, Thank you for your 3-star review and for sharing your experience! We appreciate your feedback about the complexity of our process. We understand that it can be a bit overwhelming at times, and we’re constantly striving to make things more straightforward. If you have specific suggestions or need assistance, please don't hesitate to reach out. We're here to help you as best we can. Warm regards, The Join the Claim Team
Posted 6 months ago
Anonymous
Verified Claimant
“Too much legal jargon that i had to wade through, should have put the layperson terms at the start.”
Helpful Report
Posted 6 months ago
Hi there, Thank you for sharing your thoughts with us! We appreciate your feedback regarding the legal jargon in the process. We understand that clear and simple language is crucial, and we’re actively working on making our documents more accessible to everyone. If you have any further suggestions, we’d love to hear them. Best of luck with your claim! Warm regards, The Join the Claim Team
Posted 6 months ago
Peter
Verified Claimant
“Transactional and functional.”
Helpful Report
Posted 7 months ago
Hi Peter, Thank you for your feedback! We're glad to hear that you found the experience transactional and functional. Our goal is to provide a clear and efficient process for our users. If you have any suggestions on how we could enhance your experience further, we’d love to hear from you. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 6 months ago
Anonymous
Verified Claimant
“Was helpful but like any claim won't hold my breath”
Helpful Report
Posted 7 months ago
Hi, Thank you for your review! We're glad to hear that you found the process helpful. We understand that claims can sometimes feel uncertain, but rest assured, this is a no win, no fee claim—so there’s no financial risk to you. The law firm will work hard to ensure the best possible outcome. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 7 months ago
Anonymous
Verified Claimant
“A bit tricky to answer all the questions and then read the terms and conditions.”
Helpful Report
Posted 7 months ago
Hi, Thank you for your review and for sharing your feedback! We understand that answering all the questions and reading through the terms and conditions can feel a bit tricky at times. If you have any concerns or need clarification on anything, feel free to reach out. We’re here to assist and make the process as clear as possible. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 7 months ago
COLIN FELSTEAD
Verified Claimant
“not happy with the amount of time it is taking to let me know what is happening”
Helpful Report
Posted 7 months ago
Hi Colin, Thank you for your review, and we understand your frustration with the amount of time it’s taking to receive updates. Group action claims can sometimes take a long time due to their complexity, but rest assured, the law firm handling your case will keep you informed as soon as there are any updates. If you’re concerned, we recommend reaching out to the law firm for more detailed information on the status of your claim. We appreciate your patience and wish you the best with your claim. Warm regards, The Join the Claim Team
Posted 7 months ago
John
Verified Claimant
“Terms of engagement not clear”
Helpful Report
Posted 7 months ago
Hi John, Thank you for your review and for letting us know that you found the terms of engagement unclear. We understand how important it is to have transparency, especially with legal documents. We recommend reaching out to the law firm handling your claim for clarification on any points you’re unsure about. If you need assistance, please don’t hesitate to contact us. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 7 months ago
Frank
Verified Claimant
“Can’t say to much has just joined”
Helpful Report
Posted 8 months ago
Hi Frank, Thank you for your review! We understand that you’ve just joined, and the review is focused on the process of signing up. We strive to make everything as simple and clear as possible. We're glad you've taken the first step and look forward to seeing how things progress. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 8 months ago
David Bates
Verified Claimant
“Early days so far, let's see how it goes.”
Helpful Report
Posted 8 months ago
Hi David, Thank you for your review! We understand it’s still early days, but rest assured, you're in safe hands with the law firm representing you. They will work diligently to ensure the best possible outcome for your claim. We’re here to support you, and we wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 8 months ago
Anonymous
Verified Claimant
“I found the initial part of the form easy. However, I could not upload a photo or screenshot of my notification letter. The format was not accepted I find trying to do an online signature pointless as the signature comes out nothing like my usual signature”
Helpful Report
Posted 8 months ago
Hi, Thank you for your review and for sharing your feedback. We're glad to hear that the initial part of the form was easy for you. We’re sorry to hear that you had trouble uploading your notification letter and signing online. If the format for the upload wasn’t accepted, please feel free to reach out to us for assistance, and we’ll guide you through the process. As for the online signature, we understand it can be a bit tricky, but rest assured it’s still valid even if it doesn’t match your usual signature perfectly. We’re here to help if you need any further assistance! Warm regards, The Join the Claim Team
Posted 8 months ago
Diane Richardson
Verified Claimant
“Seems simple so far , but seem to be getting lots of correspondence now”
Helpful Report
Posted 8 months ago
Hi Diane, Thank you for your review! We're glad to hear that the process seems simple so far. We understand that receiving a lot of correspondence can feel overwhelming, but it's all part of keeping you informed and making sure everything is on track. If you have any concerns or need help managing the communication, feel free to reach out. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 8 months ago
Nigel Woods
Verified Claimant
“Would be nice if they came back to us as I entered something incorrectly and didnt understand how to amend it.”
Helpful Report
Posted 8 months ago
Hi Nigel, Thank you for your review and for bringing this to our attention. We’re sorry to hear that you had trouble amending your entry. If you ever find yourself in a similar situation, please feel free to reach out to us or the solicitor handling your claim, and we’ll be happy to assist in correcting any errors. We’re here to help and make the process as smooth as possible. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 8 months ago
Anonymous
Verified Claimant
“I dont do reviews ,”
Helpful Report
Posted 8 months ago
Hi, Thank you for your review, even though you don't usually do them—we appreciate you taking the time! If there's anything we can improve on to make your experience better, we'd love to hear your thoughts. We wish you the best with your claim! Warm regards, The Join the Claim Team
Posted 8 months ago
Join the Claim is rated 4.7 based on 1,254 reviews
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