Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,753 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good items but unfortunately arrived late for birthday”

Helpful Report

Posted 5 years ago

“The delay in delivery was a bit annoying but understandable in the current climate although more information on tracking would be helpful but the bead was so worth the wait”

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Posted 5 years ago

“Happy with the ordering system. Item delivered quickly. Just paying for it now I’ve received item.. if this goes through as easily I would certainly order again”

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Posted 5 years ago

“Good service and price”

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Posted 5 years ago

“Good man can’t really say anything bad, delivery kinda quick, prices kinda nice and quality kinda perfect.”

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Posted 5 years ago

“I received my nomination bracket for Mother’s Day a beautiful gift”

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Posted 5 years ago

“Lovely little charm, and good price but the charm came with a scratch across it”

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Posted 5 years ago

“I have this company a number of times and have never been disappointed with the product or the service I have received”

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Posted 5 years ago

“I ordered 2 nominations blank charms and took advantage of free engraving I liked one of them did not like the other because I. Chose different writing”

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Posted 5 years ago

“Lovely jewellery however the Nomination bracelets seem to be getting smaller?? Also, is there at tool that can help put the bracelet together as I really struggled with clumsy fingers, tiny charms and bad eyesight.”

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Posted 5 years ago

“ordered on sunday received it Thursday not 24hr delivery”

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Posted 5 years ago

“Very prompt and efficient delivery of requested item.”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that your order arrived promptly. Kind Regards, Lily

Posted 5 years ago

“Slight problem with communication that a charm was not stock. However, when I rang to explain I needed a charm urgently as it was a birthday present Joshua James were very helpful and sent my order first class by the next day. Thank you very much.”

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Posted 5 years ago

Good Afternoon Taryn, Thank you for your message. I am sorry to hear that you had some trouble originally. However I am glad to hear that you managed to get this issue resolved quickly in time for the birthday. Please get in touch if you need any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Good service”

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Posted 5 years ago

Good Afternoon Gwyn, Thank you for your message. I am glad to hear that you've had a positive customer experience with us. Kind Regards, Lily

Posted 5 years ago

“Ordered a nomination charm and was thrilled to find out that I was to receive a free nomination bracelet with my order. Happy the order and it was delivered quickly, but not so happy when I realised that the bracelet came "flat" and I was expected to assemble it myself! This wasn't mentioned on the website hence only 4 stars.”

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Posted 5 years ago

Good Morning Anne, Thank you for taking the time to write a review. I am glad to hear that you were happy with the free bracelet offer that we had on at the time. However, I am sorry to hear that you weren't happy with the fact the bracelet came flat. Please find a link below, this will take you to the Nomination website, where there is a short three step video showing how to link and un link charms and bracelets etc. I hope this is helpful. https://www.nomination.com/uk-en/create-your-bracelet/ Kind Regards, Lily

Posted 5 years ago

“4/5 as I can't comment on quality as it was a gift and I don't know how durable or functional item is. Although item looked nice, as per image. Item also arrived on time, great packaging and provided with nice gift box and bag. I would use company again.”

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Posted 5 years ago

Good Morning, Thank you for taking the time to write a review and for the positive feedback. Hearing that your items were well packaged and arrived promptly is what we like to hear and I am glad you had a good experience with us here at Joshua James. Please let me know if there is anything we can do to help in the future. We are available to contact from 9am until 5pm Monday to Friday. Kind Regards, Lily

Posted 5 years ago

“Love this style of charm bracelet. Looking forward to some new charms this year”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad you liked your purchase. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Lot of choice and fast free delivery, well packaged but the discount codes are never applicable to the item I purchase which is frustrating so I have only given a 4 star rating”

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Posted 5 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you're happy with the items purchased and that you were happy with the packaging etc. I am sorry to hear of the disappointment regarding the discount codes. Was this for a Nomination item? Unfortunately, this is Nomination's policy. Kind Regards, Lily

Posted 5 years ago

“Speedy service thank you”

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Posted 5 years ago

“The items I ordered arrived promptly and in great condition. I did order the wrong size for one of the items however. I have returned it to the original address but there was no returns form so I wrote a note with my reason why. I hope I get reimbursed. Once I do, I will order the right size.”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,753 reviews