“Refuses to accept returns...
JoyBetty is quite possibly the worse company, or sadly typical of a cowboy company wanting to scam people through the internet. The products are not as advertised, and are well below expected standards. Attempting to return the products is made nearly impossible by the lack of telephone contact. All contact must be done via email, which they ignore for days until repeated emails are sent and they finally relent and send an automated reply back asking for more details, for photos, for this and that and never actually provide you with a postal address to send back. ALL social media is moderate and all negative reviews deleted (all mine were) and subsequently that individual blocked.
How you return and get a refund I just don't know. Be prepared to have to keep the items brought as at this time it feels easier to run back to back marathons that return these products.
AVOID.”
“they sent the wrong size dress and refused a refund. Thankfully i paid through paypal i have escalated a case and hopefully they will get it sorted. This is not a uk business they just have a website that makes it look like its based in the uk its actually a chinese business.”
“Absolutely terrible. Dress I ordered doesn't fit and the workmanship is terrible - they refuse to allow me to return it nor will they refund my money. Shocking”
“Absolutely hideous the dress I ordered came in the wrong size wrong colour and it looked nothing like it did in the photo I cannot wear this dress and they are refusing to give me a refund along with many other people who orderd from this site.”
