“DO NOT USE!!
I bought bridesmaid dress from here, standard size 16 and I tried to cancel the order before it was shipped. No one answered and the dress was shipped! I didn't open the dress when it arrived, and I've been trying ever since to get it returned as its in the condition it left the warehouse in as I haven't opened it. Refusing to escalate to management or give me a phone number.”
“This dress was amazing !! Felt beautiful in it all night ! It was such good quality !! Only tip is to get it one size smaller because it comes big and the beads are hard to control in alterations , or even better send in ur actual sizes . Thank so much joy Betty !!! X”
“I ordered a UK size 10 dress and read all measurements carefully..they sent a size 6 with the length way over specified ..it Did Not fit ..luckily for me my daughter decided to keep it ..if a returns service is so rubbish customers should be wary about placing orders...”
“DO NOT USE
They will delete any negative review put on their website. Dresses are awful and they refuse return. Thankfully I ordered enough to be able to dispute it with my bank as I got no where with them. Completely breaking the distance selling law act! Don't even bother not worth the fuss.”
“Refuses to accept returns...
JoyBetty is quite possibly the worse company, or sadly typical of a cowboy company wanting to scam people through the internet. The products are not as advertised, and are well below expected standards. Attempting to return the products is made nearly impossible by the lack of telephone contact. All contact must be done via email, which they ignore for days until repeated emails are sent and they finally relent and send an automated reply back asking for more details, for photos, for this and that and never actually provide you with a postal address to send back. ALL social media is moderate and all negative reviews deleted (all mine were) and subsequently that individual blocked.
How you return and get a refund I just don't know. Be prepared to have to keep the items brought as at this time it feels easier to run back to back marathons that return these products.
AVOID.”
“they sent the wrong size dress and refused a refund. Thankfully i paid through paypal i have escalated a case and hopefully they will get it sorted. This is not a uk business they just have a website that makes it look like its based in the uk its actually a chinese business.”
“Absolutely terrible. Dress I ordered doesn't fit and the workmanship is terrible - they refuse to allow me to return it nor will they refund my money. Shocking”
“Absolutely hideous the dress I ordered came in the wrong size wrong colour and it looked nothing like it did in the photo I cannot wear this dress and they are refusing to give me a refund along with many other people who orderd from this site.”
