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Jules B Reviews

4.8 Rating 9,100 Reviews
95 %
of reviewers recommend Jules B
Company Reviews Product Reviews
14,645
 Questions Metrics Info
4.8
Based on 9,100 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Jules B Reviews

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs
Verified Buyer
“Great service came quickly excellent value for money easy to order”
Helpful Report
(Online UK) - Posted 6 months ago
Toni
Verified Buyer
“My three purchases were bought as gift's all lovely quaity.”
Helpful Report
(Online UK) - Posted 6 months ago
Jane
Verified Buyer
“2 items missing & impossible to speak to customer service”
Helpful Report
(Online UK) - Posted 6 months ago
Susan
Verified Buyer
“Service was excellent . Thank you so much .”
Helpful Report
(Online UK) - Posted 6 months ago
Anonymous
Verified Buyer
“Such a lovely company to deal with. I Miss the posh white boxes though that the items used to be delivered in.”
Helpful Report
(Online UK) - Posted 6 months ago
Jan
Verified Buyer
“Love love love my pyjamas thank you 😊. Great service from Jules B and quick delivery. Will use them again 😊”
Helpful Report
(Online UK) - Posted 6 months ago
Miriam
Verified Buyer
“Very professional from start to finish. Amazing service and £75 cheaper than in my local store!”
Helpful Report
(Online UK) - Posted 6 months ago
Anonymous
Verified Buyer
“Great service as always”
Helpful Report
(Online UK) - Posted 6 months ago
Ian
Verified Buyer
“I sized up as I’m normally a 40 inch (L)size but I wanted to be able to wear a jumper underneath.If you’re just wearing a shirt or T shirt then a L should do .”
Helpful Report
(Online UK) - Posted 6 months ago
Stephen
Verified Buyer
“Very competitive price good service fast delivery.”
Helpful Report
(Online UK) - Posted 6 months ago
Mark
Verified Buyer
“Love the sale - now living a long way from Newcastle but enjoying the online offering.”
Helpful Report
(Online UK) - Posted 6 months ago
Kirsten
Verified Buyer
“Very good service from ordering to when my parcel arrived”
Helpful Report
(Online UK) - Posted 6 months ago
Ken
Verified Buyer
“I've emailed several times about the next day shipping (which didn't arrive the next day), about further discounts as it went on sale the day after I purchased it (before I even received it), and about exchanging it for a larger size (I still haven't had an answer on this). I only get partial answers to my questions and then no response until I chase it again with another email. I shop with JulesB often, but this experience is making me look at other retailers.”
Helpful Report
(Online UK) - Posted 6 months ago
Russell
Verified Buyer
“Arrived very quickly and well packed”
Helpful Report
(Online UK) - Posted 6 months ago
Simone
Verified Buyer
“The product didn’t arrive and no assistance in resolving the situation which is frustrating and disappointing.”
Helpful Report
(Online UK) - Posted 6 months ago
Ian
Verified Buyer
“Great service. Good price.”
Helpful Report
(Online UK) - Posted 6 months ago
Janet
Verified Buyer
“Excellent service and the price was really good comparatively”
Helpful Report
(Online UK) - Posted 6 months ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
(Online UK) - Posted 6 months ago
Lisa
Verified Buyer
“Very well packaged and a great price thank you very much”
Helpful Report
(Online UK) - Posted 6 months ago
Anonymous
Verified Buyer
“Very good customer service, can’t recommend enough”
Helpful Report
(Online UK) - Posted 6 months ago
Jules B is rated 4.8 based on 9,100 reviews
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