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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best place to shop extra 15% off sales thanks”

Helpful Report

(Online UK) - Posted 1 month ago

“Very good website and communications with the customer regarding delivery.”

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(Online UK) - Posted 1 month ago

“Always perfect delivery and customer service. I hope in your new ownership the high standards will continue. It has been a pleasure to have your service for the past 31 years.”

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(Online UK) - Posted 1 month ago

“Very professional and helpful service especially when I needed to exchange an item which was done promptly and with no quibble.”

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(Online UK) - Posted 1 month ago

“Overral the quality is very good and delivery was really good.”

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(Online UK) - Posted 1 month ago

“Very impressed with Jules B both for shopping and customer service, great quality products for good prices, but I would like you to use Royal Mail as a mailing option from a personal point of view”

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(Online UK) - Posted 1 month ago

“Pleased with pu”

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(Online UK) - Posted 1 month ago

“all good............................”

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(Online UK) - Posted 1 month ago

“Very happy with the service. Both items received very quickly.”

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(Online UK) - Posted 1 month ago

“Was looking for a quality navy cable knit sweater for my rotation, and this one which arrived from jules B in the sale fitted the bill perfectly.”

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(Online UK) - Posted 1 month ago

“Unfortunately, I cannot review this product because EVRI delivered to the wrong address.”

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(Online UK) - Posted 1 month ago

“Parcel was stolen from my doorstep due to the negligence of DPD but Jules B staff were efficient in ensuring my goods were replaced as swiftly as possible.”

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(Online UK) - Posted 1 month ago

“Great price and quick delivery.”

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(Online UK) - Posted 1 month ago

“Very good service. Maybe a bit more information about size and fit in description.”

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(Online UK) - Posted 1 month ago

“No thoughts, superb service.”

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(Online UK) - Posted 1 month ago

“Great service form Jules B, as always.”

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(Online UK) - Posted 1 month ago

“I send for an exchange. I rang and asked you to hold next size up. You said you can’t. Okay. So then you say sold out by time exchanges parcel comes in. So you refund. But guess what. I just went on and ordered- so your systems are clearly not up to the task”

Helpful Report

(Online UK) - Posted 1 month ago

“There is nothing I want yo say about improving your service bit was wonderful. Thank you.”

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(Online UK) - Posted 2 months ago

“No improvements need to be made the service is outstanding as it is”

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(Online UK) - Posted 2 months ago

“I would like to receive a discount code for my next purchase I probably will buy more if I get a discount code. But will not if I don't to be honest”

Helpful Report

(Online UK) - Posted 2 months ago

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Jules B is rated 4.8 based on 9,100 reviews