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Jules B Reviews

4.8 Rating 9,100 Reviews
95 %
of reviewers recommend Jules B
4.8
Based on 9,100 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Jules B Reviews

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Best place to shop extra 15% off sales thanks
Helpful Report
(Online UK) - Posted 1 month ago
Very good website and communications with the customer regarding delivery.
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(Online UK) - Posted 1 month ago
Always perfect delivery and customer service. I hope in your new ownership the high standards will continue. It has been a pleasure to have your service for the past 31 years.
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(Online UK) - Posted 1 month ago
Very professional and helpful service especially when I needed to exchange an item which was done promptly and with no quibble.
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(Online UK) - Posted 1 month ago
Overral the quality is very good and delivery was really good.
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(Online UK) - Posted 1 month ago
Very impressed with Jules B both for shopping and customer service, great quality products for good prices, but I would like you to use Royal Mail as a mailing option from a personal point of view
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(Online UK) - Posted 1 month ago
Pleased with pu
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(Online UK) - Posted 1 month ago
all good............................
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(Online UK) - Posted 1 month ago
Very happy with the service. Both items received very quickly.
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(Online UK) - Posted 1 month ago
Was looking for a quality navy cable knit sweater for my rotation, and this one which arrived from jules B in the sale fitted the bill perfectly.
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(Online UK) - Posted 1 month ago
Unfortunately, I cannot review this product because EVRI delivered to the wrong address.
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(Online UK) - Posted 1 month ago
Parcel was stolen from my doorstep due to the negligence of DPD but Jules B staff were efficient in ensuring my goods were replaced as swiftly as possible.
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(Online UK) - Posted 1 month ago
Great price and quick delivery.
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(Online UK) - Posted 1 month ago
Very good service. Maybe a bit more information about size and fit in description.
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(Online UK) - Posted 1 month ago
No thoughts, superb service.
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(Online UK) - Posted 1 month ago
Great service form Jules B, as always.
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(Online UK) - Posted 1 month ago
I send for an exchange. I rang and asked you to hold next size up. You said you can’t. Okay. So then you say sold out by time exchanges parcel comes in. So you refund. But guess what. I just went on and ordered- so your systems are clearly not up to the task
Helpful Report
(Online UK) - Posted 1 month ago
There is nothing I want yo say about improving your service bit was wonderful. Thank you.
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(Online UK) - Posted 2 months ago
No improvements need to be made the service is outstanding as it is
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(Online UK) - Posted 2 months ago
I would like to receive a discount code for my next purchase I probably will buy more if I get a discount code. But will not if I don't to be honest
Helpful Report
(Online UK) - Posted 2 months ago
Jules B is rated 4.8 based on 9,100 reviews