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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, I cannot review this product because EVRI delivered to the wrong address.”

Helpful Report

(Online UK) - Posted 1 month ago

“I send for an exchange. I rang and asked you to hold next size up. You said you can’t. Okay. So then you say sold out by time exchanges parcel comes in. So you refund. But guess what. I just went on and ordered- so your systems are clearly not up to the task”

Helpful Report

(Online UK) - Posted 2 months ago

“My order has not yet arrived. It has been over 10 days since I placed the order.”

Helpful Report

(Online UK) - Posted 2 months ago

“Umbrella is broken. Very badly bent due to poor packing.”

Helpful Report

(Online UK) - Posted 2 months ago

“Nothing was the quality that was advertised and the prices are lies. Absolutely disappointing. Very bad”

Helpful Report

(Online UK) - Posted 3 months ago

“Still waiting delivery-Royal Mail not helpful and delivery options not available”

Helpful Report

(Online UK) - Posted 3 months ago

“Unable to review this item as it has still not been delivered. I have contacted Jules B by email and received no response.”

Helpful Report

(Online UK) - Posted 3 months ago

“trousers arrived without tags and covered in dust and looked like a customer return. I got in touch with customer service as wanted to keep and the level of service was appalling. Very disappointing for a first order and won’t be shopping here again. They made no attempt to rectify the situation and the last I dealt with was just rude in my opinion”

Helpful Report

(Online UK) - Posted 3 months ago

“the royal mail/jules b link did not work so I could not print the label, I emailed Julesb 5 days ago and still have not heard back from them. I posted the item myself for a refund.”

Helpful Report

(Online UK) - Posted 3 months ago

“Hello I have not received as yet , have emailed a few times and tried calling , phone calls are not being taken at present, this is really frustrating as I really want this diffuser as a gift 😞”

Helpful Report

(Online UK) - Posted 3 months ago

“This is not a review of the t-shirt as I haven't yet received it and it would be nice to get a response about it's delivery.”

Helpful Report

(Online UK) - Posted 3 months ago

“Order not delivered and customer care line closed”

Helpful Report

(Online UK) - Posted 3 months ago

“you could send your stuff out on time answer the phone or answer e mails SO what to do with a very expensive coat I do not wanmt and you do not reply to either e mail or telephone # K E Gamesom”

Helpful Report

(Online UK) - Posted 3 months ago

“Tracking and return process didn't work so ended up paying £11.25 to return it. Email sent to customer care and have never received a reply.”

Helpful Report

(Online UK) - Posted 3 months ago

“I have emailed you but no response! I have rang a number of times again no response! I received the item no problem at all. But unpacking the item I discovered no Belstaff tags attached to the item which I thought strange. Checking the item over it has been dry cleaned from the previous owner with his name on it. I have sent the item back to you yesterday very disappointed. Can you please credit myself on receipt.”

Helpful Report

(Online UK) - Posted 3 months ago

“See above comments”

Helpful Report

(Online UK) - Posted 3 months ago

“Deducted £8.50 of refund for returned item”

Helpful Report

(Online UK) - Posted 3 months ago

“I didn't order anything, but because someone entered the email address incorrectly I was contacted. Due to a bit of detective work by me the correct person was reached eventually.”

Helpful Report

(Online UK) - Posted 3 months ago

“Respond on your e-mail..”

Helpful Report

(Online UK) - Posted 3 months ago

“I have still not received my item it has not been dispatched to royal mail. This is a week now. No response to my emails or messenger. Phone calls mot been taken. Absolutely disgusting! Im not thr first to report you to trading standards!!”

Helpful Report

(Online UK) - Posted 3 months ago

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Jules B is rated 4.8 based on 9,100 reviews