Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.79

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery very good but when it comes to payment on your site I have to put my details in every time. I have been a customer for many Years and lately I have had this Difficulty paying.”

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Posted 6 years ago

“Answered questions on sizing quickly and helpfully”

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Posted 6 years ago

“Ordered t-shirt received it two days later but ordered Geox trainers which took a week”

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Posted 6 years ago

“I like the range of fashion items they have on offer, both in their shops and online. They have some very stylish clothes that are often more classy and unusual. even a bit quirky sometimes, which are difficult to find on the high street. And they are have a very good online service.”

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Posted 6 years ago

“Nice selection. Cheap delivery.”

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Posted 6 years ago

“The website can be difficult at times or it might be my iPad not sure! Free P&p was nice although due to these odd times it took a while to arrive. Packed well and wasn’t creased.”

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Posted 6 years ago

“Lovely product , great delivery and bought it in the Sale! A small card on top of the purse thanking me for my order from Jules B would have made it even better.”

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Posted 6 years ago

“Dependable and good service.”

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Posted 6 years ago

“Lovely quality dress. Unfortunately it wasn’t right for me. But excellent on line shopping experience as always with Julesb, quick delivery and returns.”

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Posted 6 years ago

“Prompt delivery”

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Posted 6 years ago

“Product was delivered quickly and efficiently. Product description was accurate. Only issue was I had to pay for returns. Just about every online platform I use provides free delivery and returns.”

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Posted 6 years ago

“It hasn’t”

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Posted 6 years ago

“Prompt service and delivery”

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Posted 6 years ago

“I don't like the packet box, it was too small for my jacket. my jacket was wrinkled”

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Posted 6 years ago

“Item arrived in perfect condition. It fits me well.”

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Posted 6 years ago

“Speedy delivery, good communication”

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Posted 6 years ago

“Customer service very good . But refunds slow still waiting for one”

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Posted 6 years ago

“Product quality, in my opinion the should not have got past quality control, I understand leather can be unique but there’s a clear cut difference between unique and not correct (off).”

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Posted 6 years ago

“Very happy especially after reading some reviews. Many thanks Dave”

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Posted 6 years ago

“Good product at a very reasonable price. Communication poor. Item delivered by Royal Mail. Tried to track the delivery using the tracking information provided by Jules B. Parcel delivered before any tracking information was available on Royal Mail website. In the meantime, I emailed Jules B to confirm the item had been dispatched. Still waiting for the reply 10 days later!”

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Posted 6 years ago

Jules B is rated 4.8 based on 9,100 reviews