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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love them - my third pair. I love the quality, the style, the colours and the moleskin-type fabric. Being a shortie, the 3/4 length is a brilliant full length for me. Just love them.”

Helpful Report

(Online UK) - Posted 5 months ago

“Delete exchange item from your page is that is not applicable.”

Helpful Report

(Online UK) - Posted 5 months ago

“Have bought quit a lot from this site over the years for my husband and sons. Service is second to none,very prompt with delivery's and always exceptionally packed will continue to order from here.”

Helpful Report

(Online UK) - Posted 5 months ago

“My item has not been received due to a courier fault ,no sign of my parcel and incorrect proof of delivery photo.”

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(Online UK) - Posted 5 months ago

“Great service - the item arrived very quickly and it is lovely.”

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(Online UK) - Posted 5 months ago

“Parcels are sent very quickly and beautifully wrapped. Returns are easy.”

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(Online UK) - Posted 5 months ago

“Good company with nice range of makes and efficient delivery”

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(Online UK) - Posted 5 months ago

“Excellent service in my opinion. I had to exchange and I received the new item so quickly. I’m very impressed. I just used the paperwork in the parcel to exchange.”

Helpful Report

(Online UK) - Posted 5 months ago

“The products were quality as expected. I returned the shoes for an exchange. The exchange took a little longer than expected so I emailed customer services. The response was extremely good and the issue resolved quickly .”

Helpful Report

(Online UK) - Posted 5 months ago

“I'm very happy with my purchase and with the service I received. Highly recommended.”

Helpful Report

(Online UK) - Posted 5 months ago

“I love shopping at Jules b quality service and returns all excellent”

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(Online UK) - Posted 5 months ago

“Good services”

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(Online UK) - Posted 6 months ago

“Love the option of selecting a preferred courier for home delivery.”

Helpful Report

(Online UK) - Posted 6 months ago

“The goods were both unfortunately too big for me. I have returned these the day after receipt of them which was21/10/25. I have had no correspondence from JulesB to acknowledge this return can you please advise”

Helpful Report

(Online UK) - Posted 6 months ago

“The name Jules B is the definition of quality and friendly professional service.”

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(Online UK) - Posted 6 months ago

“Excellent purchase.”

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(Online UK) - Posted 6 months ago

“Never heard of Jules B but the price was so good so I thought I give the company a try. Happy that I did as the whole experiance from placing the order to receiving it was very fast and easy. Will definetly use them again.”

Helpful Report

(Online UK) - Posted 6 months ago

“Ordered on line, got confirmation next day and delivered not long after. Would definitely order from this company again. Well packaged.”

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(Online UK) - Posted 6 months ago

“Great shop with fantastic sales and delivery”

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(Online UK) - Posted 6 months ago

“Great fast efficient service and the boots are lovely 😀”

Helpful Report

(Online UK) - Posted 6 months ago

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Jules B is rated 4.8 based on 9,100 reviews