Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.79

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In simple terms, chose an item, the next day it arrives (lots of messages confirming when), packaged beautifully and I love the jacket - so what more do we want, job done :0)”

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Posted 7 years ago

“Very good Parcel, everything individually wrapped, easy to send returns back”

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Posted 7 years ago

“As usual the service was very speedy. I picked up my purchase instore the day after it was ordered. The website is clear and user friendly. Thank you. Alison”

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Posted 7 years ago

“Exceptional customer service. Super speedy delivery.”

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Posted 7 years ago

“Fast and efficient ordering and delivery. An excellent customer service.”

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Posted 7 years ago

“Speedy delivery and item beautifully packaged!”

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Posted 7 years ago

“Easy to navigate website and to make purchase. Great communication, quick posting”

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Posted 7 years ago

“Quick delivery and prompt refund when I returned the dress”

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Posted 7 years ago

“The nice cardboard box packing and protective outer sleeve which was very minimal but effective. It makes the product a bit more exclusive and a high end brand. Fast delivery and quick prompt service.”

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Posted 7 years ago

“Always great reductions on quality items. Communication excellent and if you need to return it’s always very quick. Love their cashmere sweaters too.”

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Posted 7 years ago

“Quick delivery..”

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Posted 7 years ago

“Amazing customer service - nothing too much trouble and respond to comments by return. I have been a customer since their very first shop opened and despite the growth in the business, their customer service have always been at the forefront which is testament to the dedicated team.”

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Posted 7 years ago

“Super pictures on website .easy to return if not what you wanted with no fuss”

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Posted 7 years ago

“Always 5 🌟 quality service and clothing. My jacket is amazing and made even better because it was in the sale!”

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Posted 7 years ago

“Customer care always very helpful:polite and efficient Delivery spot on timing Refunds immediate Would just like a few more blue-chip designs and more Italian brands, e.g. Etro,Max Mara”

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Posted 7 years ago

“Ooh yes very happy.”

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Posted 7 years ago

“I am absolutely delighted with the shopping process with you! The jacket was EXACTLY as depicted, I got money off by signing up for your news letter, FREE postage AND it arrived super quickly with detailed information from the delivery company. I could not be happier !! (Well.... Maybe if the jacket was free 😂) Thank you so much for a great service.”

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Posted 7 years ago

“They were very quick on delivery and have very good customer service. I did have a problem with the courier but they were very good in their relationship with them and it all seemed to work.”

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Posted 7 years ago

“The shoes are of an excellent quality - stylish etc - Web site easy to use. Delivery as promised”

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Posted 7 years ago

“Excellent customer service and support.”

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Posted 7 years ago

Jules B is rated 4.8 based on 9,100 reviews