Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.79

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website and ordering system - rapid delivery. Very pleased with service and would use again. Thank you.”

Helpful Report

Posted 5 years ago

“Fabulous company to deal with. Highly recommend, quick delivery beautiful clothes and easy to deal with for refunds and any problems. A great company”

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Posted 5 years ago

“Excellent service, very quick delivery and very quick refunds if you need to return any items”

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Posted 5 years ago

“Excellent service. Sent a replacement pair out the same day and I received them the following day but sadly they went back too. Jules B refunded very quickly”

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Posted 5 years ago

“Trousers arrived quickly and beautifully packaged ( no creasing and just fab)”

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Posted 5 years ago

“I can't think of a company who I would sooner shop with on-line. Service is excellent - delivery is fast and using Klarna is a bonus”

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Posted 5 years ago

“Super store. Just mind to have shipping costs stated on parcel to Europe, otherwise customs will apply a higher VAT %.”

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Posted 5 years ago

“Quick efficient delivery of quality products, beautifully packaged.”

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Posted 5 years ago

“Great service as always.”

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Posted 5 years ago

“Great service as usual from Jules B. Have ordered before and they never fail to deliver on time and fuss free”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Have been doing business since 2010 with this website and having moved away from the UK presently in North America. Fast and easy tracking of shipping across the Atlantic Ocean. Great customer service centre as well for me to speak to an agent to assist me with purchasing and tracking status of order. For JulesB continue writing details of products so customers are given proper descriptions with plenty of photos of each product. Keep up the good work!”

Helpful Report

Posted 5 years ago

“Easy web site to navigate. Great range of cloths. Liked the size calculator. Order delivered quicker than expected and well packaged to avoid damage in transit. I will check in on the website occasionally to see what new products are available. One thing I noticed is that I didnt get an order confirmation email. Not sure if that was by accident or design but I rely on such emails to keep track of my online purchases.”

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Posted 5 years ago

“Very business like. Efficient.”

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Posted 5 years ago

“Jules B are a fab shop online. The service is excellent the website is easy to use. The posting out of items is excellent. Would definitely recommend and will be buying again from them.”

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Posted 5 years ago

“Easy ordering, quick delivery and beautifully packaged!”

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Posted 5 years ago

“Really impressed that this place is so local to me (based in Newcastle). Good quality products and appreciate that they used a delivery service that does allow me to change the delivery date for my convenience.”

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Posted 5 years ago

“Nice quality fabric and seems true to size. I ordered small. Not worn yet so not tried washing but anticipate cold wash necessary.”

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Posted 5 years ago

“Great online store, good prices and very fast delivery.”

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Posted 5 years ago

“Very speedy despatch and delivery”

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Posted 5 years ago

Jules B is rated 4.8 based on 9,100 reviews