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Jules B Reviews

4.8 Rating 9,100 Reviews
95 %
of reviewers recommend Jules B
4.8
Based on 9,100 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Jules B Reviews

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good service received.
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Posted 5 years ago
Amazing service, packing was perfect and the staff are incredible! Thank you Jules B
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Posted 5 years ago
Always reliable and offer a first class service
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Posted 5 years ago
Great easy to use App, quick delivery time with the added benefit of being free.
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Posted 5 years ago
Already stated in previous e-mail.
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Posted 5 years ago
Quick delivery and reasonable prices.
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Posted 5 years ago
Always a pleasure buying from JulesB - a wide range of quality designers , fast shipping , easy returns and prompt refunds , friendly and efficient customer services
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Posted 5 years ago
Very pleased with my order. The order was delivered very fast considering this period of time, just 5 days. Very nice package too. Thank you
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Posted 5 years ago
This company are very efficient the goods they sell are of high quality. The parcels arrive promptly & are well packaged.
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Posted 5 years ago
Wonderful service, no quibble exchanges, fast reliable delivery
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Posted 5 years ago
Exceptionally happy with this company..fast delivery lovely packaging products were amazing
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Posted 5 years ago
Very reliable and quick delivery
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Posted 5 years ago
Really easy ordering. Good update and very quick delivery. Well done
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Posted 5 years ago
I have always been very happy with the quality of packing and packaging used by Jules B. This time it was poor, 3 garments in a carrier bag with 2 sheets of tissue and no documentation. The absence of a box was explained as a problem due to Covid 19 as was the delivery delay. However the packing could have been much better with more tissue used. One dress was so creased it was not worth trying on and obviously I did not wish to press it as that could invalidate a return.
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Posted 5 years ago
Impressed by the slightly more unusual brands, ensuring I won't be wearing the same Zara or Mint Velvet dresses on the school run etc Fast delivery and easy free returns. Also received a 15% off voucher for my birthday. What's not to like? Will be using again.
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Posted 5 years ago
Speedy delivery, item arrived undamaged .
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Posted 5 years ago
Clothes I ordered were of a good quality
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Posted 5 years ago
could not have come any faster. impressive in current circumstances!
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Posted 5 years ago
I’ve shopped from Jules B before and will do again for sure! They have a great customer service! Their delivery is fast, especially during this period my order arrived in no time! And you can still speak to an actual person if need be! For me personally customer service is a massive part of my shopping experience and is the deciding factor as to whether I shop from company again! Very happy with Jules B
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Posted 5 years ago
I ordered a sweater and it arrived very quickly
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Posted 5 years ago
Jules B is rated 4.8 based on 9,100 reviews