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Jumbo Electronics Reviews

1.6 Rating 119 Reviews
E
Happiness Grade

Jumbo Electronics have a Customer Happiness Grade of E. Customers love their customer service but are unhappy with their returns process and refunds.

B

Price - Excellent

75.00%
Industry Average
I got the best price and I'm happy with my tv
- Anonymous
F

Returns Process - Difficult

0.00%
Industry Average
I am sharing my experience to alert others about a scam broker who promised me significant returns but ultimately vanished with my investment. Thankfully, I was able to retrieve my funds with the assistance of S P E C T R U M - C R E S T, a reputable recovery service. I highly recommend and seek assistance from reliable sources like S P E C T R U M - C R E S T if you have been a victim of a similar scam.
- Ammhy
F

Refunds - Difficult

0.00%
Industry Average
I visited your store in mall of the Emirates and the service was terrible. Angel the cashier attention me and I didn’t like how she handled everything. I paid for a case and the money was debited on my end only for her to say that I would have to wait since the payment didn’t go through…..how that happened I don’t understand. You honestly need to do better and I need a refund asap!!!!!
- Anonymous
However, since then, I have been met with inconsistent responses every time I follow up whether it’s regarding a replacement, a refund, or a voucher.
- Carmen Turcu
So I returned the product on 17th July and they told refund will happen within 3 weeks unfortunately till date refund not happened.
- Anonymous
88.64%
Industry Average
Happy with service
- Anonymous
I went to your shop yesterday and have to give a huge thank you to Mr Norbin for his outstanding customer service! He was patient, attentive, and genuinely helped me choose exactly what I needed. You can tell he truly knows his stuff and actually cares about helping customers make the best choice, way above what you usually get. Solid, professional service and he really knows what he’s doing. Thank you🙏
- Richelen
I had a great experience buying electronics here! Norbin personally helped me choose the right items and was super patient and knowledgeable. He explained everything clearly and made sure I got exactly what I needed. Everything works perfectly, really appreciate the excellent service!
- Belle