Jumbo Electronics have a Customer Happiness Grade of E. Customers love their customer service but are unhappy with their returns process and refunds.
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I am sharing my experience to alert others about a scam broker who promised me significant returns but ultimately vanished with my investment. Thankfully, I was able to retrieve my funds with the assistance of S P E C T R U M - C R E S T, a reputable recovery service. I highly recommend and seek assistance from reliable sources like S P E C T R U M - C R E S T if you have been a victim of a similar scam.
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- Ammhy
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I visited your store in mall of the Emirates and the service was terrible.
Angel the cashier attention me and I didn’t like how she handled everything.
I paid for a case and the money was debited on my end only for her to say that I would have to wait since the payment didn’t go through…..how that happened I don’t understand.
You honestly need to do better and I need a refund asap!!!!!
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- Anonymous
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However, since then, I have been met with inconsistent responses every time I follow up whether it’s regarding a replacement, a refund, or a voucher.
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- Carmen Turcu
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So I returned the product on 17th July and they told refund will happen within 3 weeks unfortunately till date refund not happened.
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- Anonymous
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Customer service in Dubai is always good but Awas at jumbo ae mall of the emirates really went the extra mile! He was beyond amazing!
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- Anonymous
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Best customer service Cooperative staff and best prices 👍
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- Muhammad Awais
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Customer service is very good.
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- Anonymous
