Jumbo Electronics have a Customer Happiness Grade of E. Customers love their prices and customer service but are unhappy with their returns process and refunds.
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I got the best price and I'm happy with my tv
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- Anonymous
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I am sharing my experience to alert others about a scam broker who promised me significant returns but ultimately vanished with my investment. Thankfully, I was able to retrieve my funds with the assistance of S P E C T R U M - C R E S T, a reputable recovery service. I highly recommend and seek assistance from reliable sources like S P E C T R U M - C R E S T if you have been a victim of a similar scam.
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- Ammhy
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I visited your store in mall of the Emirates and the service was terrible.
Angel the cashier attention me and I didn’t like how she handled everything.
I paid for a case and the money was debited on my end only for her to say that I would have to wait since the payment didn’t go through…..how that happened I don’t understand.
You honestly need to do better and I need a refund asap!!!!!
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- Anonymous
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However, since then, I have been met with inconsistent responses every time I follow up whether it’s regarding a replacement, a refund, or a voucher.
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- Carmen Turcu
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So I returned the product on 17th July and they told refund will happen within 3 weeks unfortunately till date refund not happened.
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- Anonymous
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I had an amazing experience at Jumbo thanks to Syed and Arslan. Their service was truly outstanding — professional, friendly, and extremely helpful. They took the time to understand exactly what I needed and made sure I left the store fully satisfied. It’s rare to find staff who go above and beyond like they do.
Highly recommended. Great team, great service.
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- salwa
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Happy with service
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- Anonymous
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I went to your shop yesterday and have to give a huge thank you to Mr Norbin for his outstanding customer service! He was patient, attentive, and genuinely helped me choose exactly what I needed. You can tell he truly knows his stuff and actually cares about helping customers make the best choice, way above what you usually get. Solid, professional service and he really knows what he’s doing. Thank you🙏
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- Richelen