JUMIA Reviews

“ Their delivery process is very poor, during my first order the item was delayed 6 days after the given day, when I received the item, it was broken, the quality of the item was very poor, it was a blender, whenever I tried using, it burst fire and I had to throw it away, I couldn't use it for once. ”

“ JUMIA Delivery and Customer Agents are both deceptive. ”

“ What an awful garbage company!! Also, 10 days for delivery? Are you serious!??! The item is less than 2 miles away. ”

“ I purchased a washing machine, delivery was fast BUT the product never worked, when I have tried to contact JUMIA help line all they do is going around the circle, very unprofessional, beware before you spend your money!! never again. ”

“ JUMIA is very difficult to purchase from if a glitch develops. Their delivery is unreliable and they don’t make an effort to resolve these issue like Amazon. ”

“ Placed an order and yet to receive it although online the item has been out for delivery 10 days ago. ”

“ Too bad..I have got plenty things to shop but..u don't treat customers right Bad customer care Poor delivery Oh I didn't remember . They r scammers replacing your agreed stuff with ill- products..... ”

“ JUMIA Ghana is the woooorst ever. I paid for an item only to be given fake and non-functional one. I just thought it was the delivery guy who duped me but my second order is the also terrible. JUMIA is not trustworthy at all. I think this is my very last deal with these non serious people. ”

“ Worst online shipping experience I had, I have ordered the same order twice with no delivery and the money wasn't refunded ”

“ JUMIA is terrible, first thing the order delayed 10 days, i tried to call 4 times to get my items and everytime they tell me you will be contacted shortly but no one calls, then after the fifth call, a delivery man called me ( he didn’t know even when he is going to deliever the items but he is making sure i’m at the location) The same day i tried to call him more than 5 times he did not answer back and i was waiting at the location. ”