“
I did not receive my order and the delivery man claimed that he called and got no answer then the order was cancelled and could not order it again because it ran out of stock! A waste of time!
”
posted 6 days ago
- Anonymous
“
Their delivery process is very poor, during my first order the item was delayed 6 days after the given day, when I received the item, it was broken, the quality of the item was very poor, it was a blender, whenever I tried using, it burst fire and I had to throw it away, I couldn't use it for once.
”
posted 3 months ago
- Anonymous
“
JUMIA Delivery and Customer Agents are both deceptive.
”
posted 3 years ago
- Marielys Vachier
“
What an awful garbage company!!
Also, 10 days for delivery? Are you serious!??! The item is less than 2 miles away.
”
posted 4 years ago
- Anonymous
“
I purchased a washing machine, delivery was fast BUT the product never worked, when I have tried to contact JUMIA help line all they do is going around the circle, very unprofessional, beware before you spend your money!! never again.
”
posted 4 years ago
- Anonymous
“
JUMIA is very difficult to purchase from if a glitch develops. Their delivery is unreliable and they don’t make an effort to resolve these issue like Amazon.
”
posted 4 years ago
- Andre Bailey
“
Placed an order and yet to receive it although online the item has been out for delivery 10 days ago.
”
posted 4 years ago
- Emme
“
Too bad..I have got plenty things to shop but..u don't treat customers right
Bad customer care
Poor delivery
Oh I didn't remember . They r scammers replacing your agreed stuff with ill- products.....
”
posted 5 years ago
- Cle ver
“
JUMIA Ghana is the woooorst ever.
I paid for an item only to be given fake and non-functional one.
I just thought it was the delivery guy who duped me but my second order is the also terrible.
JUMIA is not trustworthy at all.
I think this is my very last deal with these non serious people.
”
posted 6 years ago
- Anonymous
“
Worst online shipping experience I had, I have ordered the same order twice with no delivery and the money wasn't refunded
”
posted 6 years ago
- Anonymous