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Junction 2 Interiors Reviews

4.7 Rating 377 Reviews
94 %
of reviewers recommend Junction 2 Interiors
4.7
Based on 377 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Junction 2 Interiors Reviews
Visit Website

Phone:

0121 543 4472

Email:

admin@junction2interiors.co.uk

Location:

870 Wolverhampton Road Oldbury,
Oldbury
Oldbury
B69 4RS

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Junction 2 Interiors 4 star review on 19th July 2024
Ashley Fellowes
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 20th July 2023
"Sundeep & Jas"
Junction 2 Interiors 5 star review on 16th July 2023
"J"
Junction 2 Interiors 5 star review on 3rd June 2023
Arshad And Salma
43
Anonymous
Anonymous  // 01/01/2019
the team at J2I have actually exceeded expectations. i screwed up and bought the wrong tap for the sink i had bought. a couple of months had passed between the purchase of the tap and of the sink. within 10 minutes of calling J2I, the right tap was identified and on the way direct from supplier to meet my 24 hour deadline. good guys, great service. wouldnt hesitate to use them again or to recommend to a friend.
Helpful Report
Posted 10 years ago
easy to order, an indication of when it might arrive would have been helpful. a good service.
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Posted 10 years ago
Outstanding service from the team at Junction 2 Interiors! From the moment I entered the store, staff were friendly and attentive. Special thanks to Jay and Alistair who I dealt with directly. They have continued to provide expert after-sales care, going above and beyond to assist with any queries and rectify issues. I highly recommend purchasing from these guys, service is best I've come across to date! Recommended to all of my friends and professional contacts in the interiors world. Thanks again! Louise
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Posted 10 years ago
Delivery was poor and expensive. It arrived on a 18ton lorry that could not get up our road.
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Posted 10 years ago
Dear Mr Simmonds, Thank you very much for your feedback. Regarding your delivery, we use a pallet delivery network to deliver this ensures the fragile product gets to you intact. This is the reason for the cost charged. From years of experience cheaper Couriers cost both us and more importantly the customer time in damages and late deliveries. I am sorry we were unaware of restrictions to your property, we hope this did not cause too much of a problem. Kind Regards Alistair
Posted 10 years ago
We are very pleased with our purchase. We were also impressed that your Customer Support Team rang us prior to delivery to check that we had actually ordered the product that we wanted. Thank you for the prompt delivery.
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Posted 10 years ago
i ordered a bathroom suite and was told it would be delivered in 14 days as part of it was to be ordered from the manufacturer! It was in fact delivered after only 7 days! Jay stayed in touch with me and also sorted out a replacement cistern lid (i dropped it when i opened it) that came in 3 days! Thanks Jay
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Posted 10 years ago
Helpful with advice and have a great showroom, quick delivery and always competitive prices. would recomend
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Posted 10 years ago
Good company delivered on time
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Posted 10 years ago
Easy to order, although I don't like having to put in all my personal details before accessing information, that's a bit unnecessary and off-putting. I nearly exited your site without going any further. Goods came quickly via TNT.
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Posted 10 years ago
it would help if there was a description of the colour, diamond white, ivory white etc. A few days after purchase and I still do not have the VAT invoice which I asked for. Good speedy delivery.
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Posted 10 years ago
Very poor service !! Ordered toilet seat 2 weeks ago and still haven't got it !!! No one even bother to send email to say they havent got it! Quick to take payment but thats about it !
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Posted 10 years ago
Hi Barbora, I am sorry to hear you are disappointed. The order was delivered today 15-7 and signed for by yourself so please advise if this is not the case. You placed your order on the 3rd and we aim to deliver within 7 days, so we are a few days late, for which we apologise, but the order was Not 2 weeks late. Hope this clarifies. Steve Hunstone
Posted 10 years ago
Please use another delivery company, the company who brought my item had no idea what they where doing, wrong day wrong time was just a good job a neighbour happend to be in an took the delivery. Rubish service from them, reflect back on to your compay unfortunately
Helpful Report
Posted 10 years ago
Hi, waited nine days for order so Emailed and the next day it arrived. The box was damaged but the contents were fine and worked. I am used to ordering at John Lewis and collecting within 24 hours or with Amazon and getting within a few days. So 10 days was a long wait. But let's keep this in perspective I did not die.
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Posted 10 years ago
Product arrived on time and well packaged. Good quality product and would recommend Junction2interiors.
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Posted 10 years ago
I ordered some Duravit products and was expecting the delivery time specified on the website. The items were marked as in stock but were not and the delivery was considerably delayed because the products had to be sent from the manufacturer in Germany. No one ever bothered to notify me of any delay. Customer service is poor and failed to call back as promised to give me an update.
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Posted 10 years ago
Hi, I am sorry to hear you have had a poor experience with Junction 2. Accurate stocking levels are difficult with Duravit at the moment as they are in the process of bringing out a new range meaning we have had a few issues with stock lead times. This does not absolve us however from keeping you informed. I have looked into this and made sure we have improved our communication with Customers. I would like you to try us again, if you want to order anything please come back to me and I will ensure we give you a generous discount. Steve Hunstone
Posted 10 years ago
Well described catalogue with ample detail to locate the right product. Fitted first time following excellent instructions. Fast response and good communications .
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Posted 10 years ago
Unbelievably prompt delivery to Northern Ireland! Excellent service....highly recommended.
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Posted 10 years ago
3 corner glass shelves ordered. Good price and nicely packed. Thank you.
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Posted 10 years ago
Excellent service as ever from J2
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Posted 10 years ago
The delivery was fast and efficient no problems at all. I would definetly order from them again.
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Posted 10 years ago
Junction 2 Interiors is rated 4.7 based on 377 reviews