Juul Reviews

1.9 Rating 358 Reviews
C
Happiness Grade
C

Customer Service - Average

62.50%
Industry Average
My Juul was faulty - they replaced it straight away!! Had a new Juul within 3 days of reporting it! Super easy to report on the website, amazing service, thank you Juul!! Amazing service!
posted 3 years ago - Anonymous
Stairs and uphill climbs are no longer a problem!! Also Juul service has always been wonderful when I’ve called.
posted 4 years ago - Anonymous
I am a recent user of Juul after trying numerous other vaping systems and I'm very impressed. The build quality is excellent as is the presentation (right down to the packaging). No messy filling with sometimes dubious liquids coupled with quick delivery and, on the one occasion I've needed them, brilliant customer service makes the whole experience better than good.
posted 4 years ago - Steve D
Amazing support and customer service! I’ve had trouble two times out of three with my orders: I bought my first starter pack for 75$+ in a smoke shop next to my house.
posted 5 years ago - Stéphane K
Great customer service. Prompt response. Helped me quit smoking!
posted 5 years ago - Anonymous
The flavour pods are velvety smooth-the royal creme is a lovely flavour-no pressing buttons,only down side is its not strong enough.UK Service very good.
posted 5 years ago - Suzanne