KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.80

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KES supplied a bathroom light without fitting instructions. I called and was told (apparently by the Managing Director) that they didn't have any instructions and couldn't help. Due to the lack of instructions, the light got damaged in the process of working out how to fit it. KES were completely unhelpful about providing a replacement and simply wanted to wash their hands of it. To cap it all a different employee later sent me the fitting instructions - which they had had all along! My advice is not to touch this supplier with a bargepole!”

Helpful Report

Posted 8 years ago

“Despite my online order being accepted and my account debited KES refused to supply the goods as they had made a pricing mistake on their website. They were not even prepared to offer me a discount as a gesture of goodwill.”

Helpful Report

Posted 8 years ago

“I haven't received my order yet”

Helpful Report

Posted 9 years ago

“Very disappointed with the service. Bought some light fittings that frankly don't work very well, only light up half of the lamp. And they were delayed as the wrong ones were sent. Plus missed the electricians install slot, so it took longer to get them up. Tried to return, but KES insist on a credit note rather than a proper refund as it was over 14 days since they finally sent the right ones out. Poor show.”

Helpful Report

Posted 9 years ago

KES Lighting is rated 4.8 based on 2,020 reviews