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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

After experiencing bad service and damaged goods on three recent occasions with another company, it was very refreshing to find KES Lighting who has a great range of products. I was able to find exactly the pendant light fitting required and at a good price. Although the delivered was a day late I was kept fully informed of the of the situation. The service was first class and the product was well package and arrived without any damage, Well done. I recommend this company without reservation.
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Posted 6 years ago
Great product, stylish designs, efficient delivery, great communication and notification system during delivery.
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Posted 6 years ago
You helped when I telephoned you and the photos you emailed were good but when it was installed it is fantastic far better than I expected I am very pleased with it
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Posted 6 years ago
Great service, great price and lovely product. Would recommend to others.
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Posted 6 years ago
I bought a beautiful chandelier Saldana5. His signature is true. The seller was excellent communication. The goods were perfectly fine to the Czech Republic in a very short delivery time.
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Posted 6 years ago
We recently moved into our new home in France and to our surprise the previous owners took all the light fixtures. We are not in a big retail area and unfamiliar with where to shop. We are very happy we found KES and have replaced all our light fixtures with their products. The quality exceeded our expectations as well as the customer service and shipping. KES is now our go to for all our lighting needs. 5 big stars!!
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Posted 6 years ago
goods arrived within 24 hrs. Brilliant communication on order status from start to finish. Will definitely be coming ack and recommending
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Posted 6 years ago
Order received in 24 hrs. Excellent communication at all stages . Would definitely recommend and use again.
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Posted 6 years ago
Great service thanks
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Posted 6 years ago
Excellent service provided from point of order through to delivery and after service. Nothing was too much trouble and the team at KES were courteous and efficient. This was my second order placed with them and I would highly recommend this company. It was a pleasure to do business with you KES. Keep up the good work!
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Posted 6 years ago
I have purchased 13 lights from KES all through our property and the service has always been first class, always quick and well packed, quality of product is also exceptional.
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Posted 6 years ago
Excellent customer service. Lights arrived well packaged & within time specified. Had a problem which was sorted out in 24hrs. Great lighting selection too.
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Posted 6 years ago
Overall a very good shopping experience. Lights were shipped very quickly and received at agreed date. The firm used to ship the goods (dpd) even gave a one hour time slot for delivery on the day which again was very helpful and easy. Will definitely use this company again.
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Posted 6 years ago
Quick delivery and kept well informed
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Posted 6 years ago
Personal customer service. A personal phone call when the delivery was delayed (by just one day), and a personal email directly after delivery asking whether everything was to my satisfaction. This sort of customer service stands out these days and was very noticed. The product I purchased is good quality and looks great. I would certainly purchase from KES Lighting again.
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Posted 6 years ago
Can't praise Kes highly enough. Lauren went out of her way to help me decide on the right kitchen island light. I am thrilled with it. A company that cares about and delivers great customer service to go with quality products at very good prices!
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Posted 6 years ago
Very happy with service and thanks for your help.
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Posted 6 years ago
Delivery very prompt and item (chandelier) undamaged and well packaged. Not installed due to lack of electrician(!) but great service and very well priced.
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Posted 6 years ago
The lights are great, I was worried they wouldn’t be bright enough to light up our patio area but they are. Definitely would recommend.
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Posted 6 years ago
Website very good. I found what I was looking for at a good price. Item arrived as advised by end of week.
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Posted 6 years ago
KES Lighting is rated 4.8 based on 2,014 reviews