KFC South Africa Reviews

Name: KFC South Africa
Rating: 4.01

4.0 Rating 303 Reviews

75 %

of reviewers recommend KFC South Africa

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4.0

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KFC Kagiso is real bad. The staff needs proper training and training. The quality of the food go try it. Management needs to step up. The franchise is Name is at jeopardy. Zinhle and Tebogo I’m very disappointed with your performance.”

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Posted 3 months ago

“I bought 9pieces from kfc ghandi square n when I get home d meat is nt well done n it ws too far 4me to tke it bck cs I live in Malvern n I ws cmng 4rm work dt why I used dt kfc im so disappointed on it”

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Posted 3 months ago

“the meat was kinda rotten and it didn't taste good at all.”

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Posted 3 months ago

“The chicken is so delicious”

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Posted 3 months ago

“I arrived the store was clean speed service was fast the team members were friendly and helpful my meal my enjoyable tasteful and delicious my order was correct everything was there thank you”

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Posted 3 months ago

“Absolutely amazing experience at KFC! ⭐⭐⭐⭐⭐ The food was fresh, hot, and delicious, and the service was excellent. The staff were friendly, welcoming, and made sure my order was perfect. The restaurant was also clean and well-organized. Definitely one of the best KFC experiences I’ve had. Keep up the great work!”

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Posted 3 months ago

“KFC NORTH beach Durban- Mangrove There are always short of something but guess what? They won't inform you while placing your order until you have to get your order.”

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Posted 3 months ago

“You never get what you want there is always something short”

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Posted 3 months ago

“I always go to KFC wilrogate as I love you km away but always when receiving my order there is missed items let's say at min 6 out of 10times.Tonight I go to KFC Shannon road and guess what same story had to drive back there again because of missing items worst part is they asked me for the slip when we ordered to double check that all is correct I was impressed til we got home and saw alot was not there. Very fed up with kfc and there standards. I don't want a happy meal as a sorry I want what I paid for the first time”

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Posted 3 months ago

“On 2 occasions ant the new Mtunzini KFC our order of a 10 piece bucket only had 9 pieces in. Both times we complained about it. The second time they were not helpful and at the time of me complaining, another lady who was at the counter said it had happened to her previously where the was one piece short. Will never go back again.”

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Posted 3 months ago

“KFC arbour crossing their service is very poor I waited a long time whereas it was empty their staff take our phones for surveys they do them and rate their service using our Google reviews nonsense service am not going there ever again”

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Posted 3 months ago

“As previously stated on my review from the Douglasdale branch. The chicken was raw. I was told from Head Office that even though I still had a til slip I should have kept the raw chicken to get a refund. I am extremely dissapointed with the outcome. An apology is not good enough. If I had the time I would have returned the chicken but I have a busy schedule and didn't want to waste another cent or my time to return the uncooked chicken strips. Its apparent that you are not in favour of the public. You can honestly keep your R80. Seriously. Reviews, emails and phone calls are a waste of time. So if anyone else has a review to leave you wasting your time. Quality and service are poor at Douglasdale. Fortunately my 83 year old mother and I dint get ill. Won't take that chance again.”

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Posted 3 months ago

“KFC Parow Centre always exceeds my expectations, staff is always friendly and their food is always delicious. Keep up the great work Parow centre”

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Posted 3 months ago

“Staff was friendly and helpful”

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Posted 3 months ago

“Kfc long beach mall in Fish hoek, They prioritize white people , whether they ordered first or not”

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Posted 3 months ago

“Kfc long beach mall in Fish hoek, They prioritize white people , whether they ordered first or not”

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Posted 3 months ago

“Great chicken! The best in SA”

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Posted 3 months ago

“The service was very fast and friendly staff members”

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Posted 3 months ago

“The service was very fast and the staff was very friendly”

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Posted 3 months ago

“We ordered burgers and wraps from the KFC drive-through on Church Street in Kuruman, but unfortunately discovered (once we got home) that some items were missing. After reporting the issue through the customer care line, Me Mapule Ditseho, from the Kuruman branch, contacted us within minutes. She handled the matter quickly and professionally, offering practical solutions, including the option to collect the missing items on our next visit since we’re not from Kuruman. Her friendly approach,clear commitment and dedication to excellent customer service really made an impression. Me Ditseho is a valuable asset to KFC, and I highly recommend her for the excellent way she managed our concern.”

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Posted 3 months ago

KFC South Africa is rated 4.0 based on 303 reviews