KFC South Africa Reviews

Name: KFC South Africa
Rating: 3.99

4.0 Rating 269 Reviews

75 %

of reviewers recommend KFC South Africa

Company Reviews

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Metrics

4.0

Based on 269 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good day KFC Team, I placed an order for a Family Feast with 2 sides of Pops today at Khaya shopping centre today .After waiting for 20 minutes+, I noticed that customers who ordered after me were receiving their food and leaving. I approached the consultant and gave her my slip. She checked with the kitchen and said my Pops were missing and would take 2 minutes. I went to sit and waited to be called, but no one did. When I went back to the counter, a different consultant was on duty and I had to repeat my entire story because the first consultant was now on tills. No one gave me updates. Out of frustration, I asked them to cancel the Pops. Still, no one responded or apologized. Eventually the order came through and it was just pushed to me without an apology. This was a very poor experience. I expect better communication and customer care, especially for the price paid. Thank you.”

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Posted 2 hours ago

“The food was hot & fresh”

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Posted 2 days ago

“I'm very satisfied because the order is always accurate, the e chicken is hot and fresh and taste delicious even the restaurant is clean they provide with excellent service whenever I visited Warwick my order I received it on time good speeds of service”

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Posted 2 days ago

“The place is clean no lie but the attitude of the waiters? I asked for a specific piece of meat and the look they gave and the way responded was really unnecessary.”

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Posted 4 days ago

“They are too friendly and they are neat and also their place is clean and quiet”

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Posted 1 week ago

“Fast service”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“Ordered crunchy wrap for breakp Looked nothing like picture or ones I has had in the past Won’t be eating in KFC again”

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Posted 1 week ago

“Speed of service”

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Posted 1 week ago

“New I would like to commend the manager Mr Alphious ipeleng for the excellent service I received today. They called me personally, were very professional, and ensured that everything was perfect with my order. I am extremely happy with the service I received, and my son thoroughly enjoyed his meal. Thank you for going the extra mile—it is truly appreciated. Keep up the excellent work!”

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Posted 1 week ago

“Great service no waiting time and food was delicious”

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Posted 1 week ago

“Lovely service and nice food always hot and fresh”

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Posted 1 week ago

“Staff were very friendly.”

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Posted 2 weeks ago

“Great service and nice food”

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Posted 2 weeks ago

“Lovely team today at KFC Food was delicious 😋”

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Posted 2 weeks ago

“Excellent service Lady in the lobby was very friendly”

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Posted 2 weeks ago

“The team manager really help me alot keep up the good work”

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Posted 2 weeks ago

“Lovely service quick Food as always great”

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Posted 2 weeks ago

“Very happy with the service and fresh food. Very lovely team members.”

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Posted 2 weeks ago

“Very happy with they service...excellent”

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Posted 2 weeks ago

KFC South Africa is rated 4.0 based on 269 reviews