KFC South Africa Reviews

Name: KFC South Africa
Rating: 3.86

3.9 Rating 123 Reviews

71 %

of reviewers recommend KFC South Africa

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Metrics

3.9

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady that helped us at Secunda village kept arguing with me that I didn't state that we are paying cash, while I.did when we got at the counter, we decided to leave due to this. It's really becoming a problem that you MUST order at the kiosks”

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Posted 2 days ago

“The coke taste like water”

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Posted 2 days ago

“Best customer service by Rosinah at KFC Van der Walt and Proes. First impression counts.”

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Posted 3 days ago

“KFC steelpoort, there is a lady called Glenda, yerr the attitude. My order was wrong, she called my order, when i went to collect, she quickly started packing more orders. I gave her space and then she called other orders to come collect, again when i went to collect mine, she started again with packing other orders. You must sort her out. Eventually i got my order without drinks.”

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Posted 3 days ago

“The service I got it was exceptional well done”

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Posted 6 days ago

“I got my order on time, and it was accurate. The store was clean and neat.”

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Posted 1 week ago

“I went there like 3 months ago and I asked for the watermelon boba twist and they did not have any. I was like ok? But when I went there like 30 minutes ago they STILL did not have any..please fix !!”

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Posted 1 week ago

“I went to kfc grove mall in Lynnewood. This is my 5th visit this year. Wow what an experience, katlego gave me exceptional service I was treated like royalty.”

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Posted 1 week ago

“I ordered 2 box meal buddies on the 17 Jan 2026. chicken patties were overcooked and very tough.”

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Posted 1 week ago

“They are soon welcoming and patience”

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Posted 1 week ago

“The service was quick”

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Posted 2 weeks ago

“Service was really slow. Waited almost 30 mins ! Finally got the food - chips were cold, meat was burnt, drink was hot with no ice. Unpleasant experience could barely finish my meal. KFC Rosebank the zone”

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Posted 2 weeks ago

“The food was delicious”

KFC South Africa 5 star review on 10th January 2026

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Posted 2 weeks ago

“The service was great,the store was very neat,my meal was delicious and fresh,my orderly packed”

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Posted 2 weeks ago

“The service was great,the store was very neat,my meal was delicious and fresh,my orderly packed”

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Posted 2 weeks ago

“Food was perfect and I received my order quickly and I'm happy about the stuff”

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Posted 3 weeks ago

“We ordered KFC from the App to collect crunch burgers and streetwise 5. The one crunch burger was wrapped with the fly already inside and we are unsure how it could have been missed We were unable to eat the rest of our meal as we were unsure what else had flies walking all over it in the kitchen where it was made. The fly was highly lethargic as can be seen from the video we sent to Customer Care, and must have been trapped in the wrapping for an extended period. We asked a refund for the food as well as an assertion that the kitchen cleanliness standards will be reviewed. We received a voucher for just the crunch burger at the same restaurant. Truly disappointing and disgusting. We wont order from the branch again as there was little care for the health and cleanliness of the customers, we will also be sure to send the message to the rest of our community here.”

KFC South Africa 1 star review on 3rd January 2026

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Posted 3 weeks ago

“KFC secunda Village is the best kfc every very fresh chicken and fast service”

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Posted 3 weeks ago

“The guys serving at the Sasol garage Verbaad KFC today between 8.30pm and 9 were absolutely horrible! Mxm”

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Posted 1 month ago

“Kfc bryanston, I really enjoyed my meal. Stuff is the best”

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Posted 1 month ago

KFC South Africa is rated 3.9 based on 123 reviews