KFC South Africa Reviews

Name: KFC South Africa
Rating: 3.75

3.8 Rating 186 Reviews

68 %

of reviewers recommend KFC South Africa

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3.8

Based on 186 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to wait a good 20 minutes for crushers because none of the people wanted to serve us what’s the use of having a simple wording machine and no people to prepare the food while there’s staff at the back gossiping. KFC at Magalies Hills in Brits is the worst”

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Posted 3 months ago

“I always get the best service and fresh food at KFC Bredell Square please inform them to not drop the ball because they are the best KFC I've ever been to”

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Posted 3 months ago

“I have not once ordered at kfc and got what I ordered im getting sick and tired of them not listening to a word the customer is saying”

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Posted 3 months ago

“The lady that helped us at Secunda village kept arguing with me that I didn't state that we are paying cash, while I.did when we got at the counter, we decided to leave due to this. It's really becoming a problem that you MUST order at the kiosks”

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Posted 3 months ago

“The coke taste like water”

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Posted 3 months ago

“Best customer service by Rosinah at KFC Van der Walt and Proes. First impression counts.”

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Posted 3 months ago

“KFC steelpoort, there is a lady called Glenda, yerr the attitude. My order was wrong, she called my order, when i went to collect, she quickly started packing more orders. I gave her space and then she called other orders to come collect, again when i went to collect mine, she started again with packing other orders. You must sort her out. Eventually i got my order without drinks.”

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Posted 3 months ago

“The service I got it was exceptional well done”

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Posted 3 months ago

“I got my order on time, and it was accurate. The store was clean and neat.”

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Posted 4 months ago

“I went there like 3 months ago and I asked for the watermelon boba twist and they did not have any. I was like ok? But when I went there like 30 minutes ago they STILL did not have any..please fix !!”

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Posted 4 months ago

“I went to kfc grove mall in Lynnewood. This is my 5th visit this year. Wow what an experience, katlego gave me exceptional service I was treated like royalty.”

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Posted 4 months ago

“I ordered 2 box meal buddies on the 17 Jan 2026. chicken patties were overcooked and very tough.”

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Posted 4 months ago

“They are soon welcoming and patience”

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Posted 4 months ago

“The service was quick”

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Posted 4 months ago

“Service was really slow. Waited almost 30 mins ! Finally got the food - chips were cold, meat was burnt, drink was hot with no ice. Unpleasant experience could barely finish my meal. KFC Rosebank the zone”

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Posted 4 months ago

“The food was delicious”

KFC South Africa 5 star review on 10th January 2026

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Posted 4 months ago

“The service was great,the store was very neat,my meal was delicious and fresh,my orderly packed”

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Posted 4 months ago

“The service was great,the store was very neat,my meal was delicious and fresh,my orderly packed”

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Posted 4 months ago

“Food was perfect and I received my order quickly and I'm happy about the stuff”

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Posted 4 months ago

“We ordered KFC from the App to collect crunch burgers and streetwise 5. The one crunch burger was wrapped with the fly already inside and we are unsure how it could have been missed We were unable to eat the rest of our meal as we were unsure what else had flies walking all over it in the kitchen where it was made. The fly was highly lethargic as can be seen from the video we sent to Customer Care, and must have been trapped in the wrapping for an extended period. We asked a refund for the food as well as an assertion that the kitchen cleanliness standards will be reviewed. We received a voucher for just the crunch burger at the same restaurant. Truly disappointing and disgusting. We wont order from the branch again as there was little care for the health and cleanliness of the customers, we will also be sure to send the message to the rest of our community here.”

KFC South Africa 1 star review on 3rd January 2026

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Posted 4 months ago

KFC South Africa is rated 3.8 based on 186 reviews