KFC South Africa Reviews

Name: KFC South Africa
Rating: 3.89

3.9 Rating 141 Reviews

72 %

of reviewers recommend KFC South Africa

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3.9

Based on 141 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KFC Bredasdorp have good service and Lulu the host very helpful thank you”

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Posted 3 months ago

“KFC Dunkeld west honestly dissatisfied me today. Waited 30mins for my order and when I eventually get it, it's the wrong order, I ask for a refund and get R10 short...”

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Posted 3 months ago

“KFC Port Alfred’s service is absolutely terrible and they show no signs of improvement. Wrap received was burnt.”

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Posted 3 months ago

“We ordered via Uber eats. The food came late without our soda and not sealed. We called them at 3h30 at 16hoo at 16h45 They lied that they called us. Food arrived at 17h 10 stone cold. From Southgate KFC. No remorse.”

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Posted 3 months ago

“KFC Watergate Mitchell's plain suck!!my wife always want to buy food there,she think they have the best chicken,Last Saturday afternoon we went there to buy food,my wife stood in line to use the self service,i needed to pee,i asked to use the toilet and i was told i must buy first because they need to see my till slip,i asked to speak to the manager, she told me i need a slip,i point to the line where my wife stood, Watergate Mitchell's plain have an excellent public toilet,why would i want to scam KFC Watergate Mitchell's plain?? Pathetic”

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Posted 3 months ago

“I want send my gratitude to the staff of this outlet for the professional handling of my order for my school outing. Your friendly attitude is really commendable and credit must be given where it's due. I couldn't catch the name of the lady that took my order last night, but this morning I was received by Ayanda who was equally friendly. My order was ready 30 minutes before the agreed time, thank you guys 👏👏”

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Posted 3 months ago

“I purchased a Family Fiesta on 25/10/2025, and was disappointed with the taste & smell of the chicken, like burnt smell, Tried calling them on 0635447776 & it goes on voice mail, but they never call you back. Will never purchase any KFC from the Malvern branch at 121 main Road.”

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Posted 3 months ago

“Customer service and good meal”

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Posted 3 months ago

“This size of the twister is not the same as I know it. This was bought at Elliotdale”

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Posted 3 months ago

“The taste of the chicken it was nice and crispy chips were nice also the burgers were very fresh and nice”

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Posted 3 months ago

“The taste of the chicken it was nice and crispy chips were nice also the burgers were very fresh and nice”

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Posted 3 months ago

“Kuilsriver KFC....I was beyond livid at this ignorant bunch off people that called themselves staff....the lady manager is also not much to write about.....but I wanna take my hat off to Johan...sir you are beyond and asset to this company...”

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Posted 4 months ago

“i was at your long street branch and must admit i was not happy cause i received the wrong order, however i called in and spoke to the manager CONRAD KAUPO, who was very polite and professional, he was brilliant and turned a bad day to a sun shiny one, thank you Conrad, you were amazing”

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Posted 4 months ago

“I went there earlier and I was very impressed about their service because I didn't wit long for my order..it was a in and out move.With the food number1,,it was hot and and delivered as per request on my order..”

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Posted 4 months ago

“KFC product always hot and fresh”

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Posted 4 months ago

“Fast service”

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Posted 4 months ago

“The DSR not working I even reset the password but still not”

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Posted 4 months ago

“My order was hot and fresh and the service was so great”

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Posted 4 months ago

“I had to waite for 30 minutes for my order and my food was already cold”

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Posted 4 months ago

“When I came in I was welcomed with a smile very nice host, the cashier was friendly I enjoyed my meal with nice music from the background. I will definitely came back”

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Posted 4 months ago

KFC South Africa is rated 3.9 based on 141 reviews