KFC South Africa Reviews

Name: KFC South Africa
Rating: 4.01

4.0 Rating 303 Reviews

75 %

of reviewers recommend KFC South Africa

Company Reviews

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Metrics

4.0

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hey, I bought KFC bucket for one oh my Jesus I got chips and 4 chicken strips and I was late couldn’t check when that lady from KFC was giving me my parcel, at work when I was on my meal I opened my meal gqi nge chips and chicken strips hayibo kanti siphi apha”

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Posted 1 day ago

“Yesterday I went to KFC at ghandi Square in Johannesburg around 8pm looking for the Kentucky tuesday but the ladies said it was finished okay,I opted for big6 that lady that was helping me firstly didn't give us a slip after taking the cash she went at the back the meat wasn't fresh I was burnt the bread loaf wasn't fresh too we didn't even get salts whooo there's a lot”

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Posted 3 days ago

“2 weeks no response from KFC at all is this how KFC treats sick people in hospital Good day KFC I ordered a meal at KFC via Mr delivery The order arrived with coke zero instead of Coke regular which was paid for at and extra For the driver to to tell that that's what they Gave him I said it's cool I'll just send Mr delivery a Customer complaint he then said he would give me The R10 difference which sounded fishy to me I said no When I got the chicken back to my ward and sat down To eat I found the chicken was dry and half breaded I lost my temper my apatite and everything all At once I'm now going to make point to make This public because KFC Pietermaritzburg and me delivery think you can just Send anything and people will accept it and The delivery drivers use the "I'm just bringing the food" As sympathetic leverage regards Mark 0729936050”

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Posted 1 week ago

“I bought KFC today at Pinetown Josiah Gumede Street. It is too salty, has many chicken breasts than thighs/leg. The issue with it being salty as it is has made the whole family experience uncalled for diarrhoea .”

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Posted 2 weeks ago

“I am not happy with the kfc meat, i sent my young brother today to Wellington Market square to buy us 10pc special for R130 the meat was smelling burnt oil we fail to even finish it, very disappointed wasn't taste good at all”

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Posted 3 weeks ago

“Hout bay kfc have rude stuff gave me the wrong order”

KFC South Africa 1 star review on 28th July 2026

Helpful Report

Posted 3 weeks ago

“The service is slow, They don't have enough staff I had to wait for the cashier since she was busy in the kitchen while there was long q on the floor🙌🏽”

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Posted 3 weeks ago

“Good day KFC Team, I placed an order for a Family Feast with 2 sides of Pops today at Khaya shopping centre today .After waiting for 20 minutes+, I noticed that customers who ordered after me were receiving their food and leaving. I approached the consultant and gave her my slip. She checked with the kitchen and said my Pops were missing and would take 2 minutes. I went to sit and waited to be called, but no one did. When I went back to the counter, a different consultant was on duty and I had to repeat my entire story because the first consultant was now on tills. No one gave me updates. Out of frustration, I asked them to cancel the Pops. Still, no one responded or apologized. Eventually the order came through and it was just pushed to me without an apology. This was a very poor experience. I expect better communication and customer care, especially for the price paid. Thank you.”

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Posted 4 weeks ago

“Ordered crunchy wrap for breakp Looked nothing like picture or ones I has had in the past Won’t be eating in KFC again”

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Posted 1 month ago

“KFC Carltonville Mall is probably the slowest in South Africa. Unbearable service.”

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Posted 1 month ago

“Very berry crusher and no ice cream again Brakpan branch.”

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Posted 1 month ago

“I ordered a burger and chips for takeaway but when I arrived home there were no chips.”

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Posted 2 months ago

“We are currently at the KFC on Grayston and we being asked to buy with cash only… 🤦🏾‍♂️ We ordered a 9peice and dunked strips all star box”

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Posted 2 months ago

“I ordered a dunked crunch burger and I’m not happy with what I got and I posted picture so that you can see the difference ,I can’t post the picture I don’t know why but email me and I will show the difference”

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Posted 2 months ago

“I want to express my deepest disappointment on the cloverdene that , I bought the family fiesta meal for 6 pieces and was served breasts only without a variety of pieces. Now I have to choke on these pieces that taste like chewing gum.”

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Posted 3 months ago

“Bought 2 crunch burgers, and it is absolutely heartbreaking how small they are. We are very disappointed. Will NEVER ever buy from KFC again!”

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Posted 3 months ago

“KFC Kagiso is real bad. The staff needs proper training and training. The quality of the food go try it. Management needs to step up. The franchise is Name is at jeopardy. Zinhle and Tebogo I’m very disappointed with your performance.”

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Posted 3 months ago

“I bought 9pieces from kfc ghandi square n when I get home d meat is nt well done n it ws too far 4me to tke it bck cs I live in Malvern n I ws cmng 4rm work dt why I used dt kfc im so disappointed on it”

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Posted 3 months ago

“the meat was kinda rotten and it didn't taste good at all.”

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Posted 3 months ago

“KFC NORTH beach Durban- Mangrove There are always short of something but guess what? They won't inform you while placing your order until you have to get your order.”

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Posted 3 months ago

KFC South Africa is rated 4.0 based on 303 reviews