KFC South Africa Reviews

Name: KFC South Africa
Rating: 3.92

3.9 Rating 105 Reviews

72 %

of reviewers recommend KFC South Africa

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3.9

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys serving at the Sasol garage Verbaad KFC today between 8.30pm and 9 were absolutely horrible! Mxm”

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Posted 1 day ago

“My food was literally expired. I hated every one bit . My money gone to waste. I will be contacting the officials”

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Posted 1 week ago

“I'm very disappointed with the order twice in a row Mega strip box not as advertised will upload picture of what I have received Nasty C Burger meal order with fully loaded chips received normal chip”

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Posted 2 weeks ago

“The nasty c loaded fries were a size of a small chips”

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Posted 3 weeks ago

“Waterloo KFC charged me twice for 1 order. I had sent my daughter who I always send. She bought from the Kiosk and paid with my bank card, the cashier said it didn't show and called the manager to help and she paid again. So it was paid for twice. It was a bucket of 9 pieces which was charged at R171.80 and another one for R172.60. I went back the following day to get my money back and to this day I haven't been paid back. KFC Waterloo should just close because there are so many issues with the staff with attitude and wrong orders and chicken that is off. I want my money back.”

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Posted 4 weeks ago

“Terrible experience today. Please look at video eight cars were waiting for a orders my order was wrong twice, should have taken it was a bucket a wrap and much more than I ordered. The manger heard my grievance and just stayed eating three of us moaned. I asked for a higher level manager. See the video it's embarrassing to wait for my food outside, yet others are getting orders after the eight of us.”

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Posted 4 weeks ago

“I bought street wise 4 with chips and wings and the wings were not there and the driver was leaving with my order if I don’t scream”

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Posted 1 month ago

“Alex mall kfc the service was poor and the food is trash”

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Posted 1 month ago

“The meat was raw and off”

KFC South Africa 1 star review on 19th November 2025

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Posted 1 month ago

“KFC Dunkeld west honestly dissatisfied me today. Waited 30mins for my order and when I eventually get it, it's the wrong order, I ask for a refund and get R10 short...”

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Posted 1 month ago

“KFC Port Alfred’s service is absolutely terrible and they show no signs of improvement. Wrap received was burnt.”

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Posted 1 month ago

“We ordered via Uber eats. The food came late without our soda and not sealed. We called them at 3h30 at 16hoo at 16h45 They lied that they called us. Food arrived at 17h 10 stone cold. From Southgate KFC. No remorse.”

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Posted 1 month ago

“KFC Watergate Mitchell's plain suck!!my wife always want to buy food there,she think they have the best chicken,Last Saturday afternoon we went there to buy food,my wife stood in line to use the self service,i needed to pee,i asked to use the toilet and i was told i must buy first because they need to see my till slip,i asked to speak to the manager, she told me i need a slip,i point to the line where my wife stood, Watergate Mitchell's plain have an excellent public toilet,why would i want to scam KFC Watergate Mitchell's plain?? Pathetic”

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Posted 2 months ago

“I purchased a Family Fiesta on 25/10/2025, and was disappointed with the taste & smell of the chicken, like burnt smell, Tried calling them on 0635447776 & it goes on voice mail, but they never call you back. Will never purchase any KFC from the Malvern branch at 121 main Road.”

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Posted 2 months ago

“This size of the twister is not the same as I know it. This was bought at Elliotdale”

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Posted 2 months ago

“The DSR not working I even reset the password but still not”

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Posted 2 months ago

“I had to waite for 30 minutes for my order and my food was already cold”

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Posted 2 months ago

“Ordered 2 Street wise 3, with o wings and when I got home ..what a disappointment..2 tiny drumsticks and am even small thigh...did not even get salt or tomatoe sauce”

KFC South Africa 1 star review on 5th October 2025

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Posted 2 months ago

“The Malvern, Queensburgh branch recently underwent a total revamp to improve their service. Well what a waste money & time. In the last two weeks I have been there twice and left with no order. My first visit at the drive thru at 21h00 I ordered a street wise 3, and was told 8 minutes wait time for chicken. I said it fine and proceeded to the pay window. By the time I got to pay window, 8 minutes had lapsed, and I was told there is no more chicken & will have to wait another 15 minutes. Needless to say I did want to wait any longer & went to Mc Donalds. My second visit last night at 20h00, I went into the shop, where a young lady was keen to help. Again I placed an order for streetwise 3, to which she responded to go check availability first. She returned stating I am going to have to wait 30 minutes. Well I AGAIN left without a meal. As there was two rows of vehicles in the que for drive thru I am sure I am not the only unhappy customer. A double drive thru and inshop service, but you can’t get what you came for. Good luck MALVERN!!”

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Posted 3 months ago

“Service from employees is appalling in Motherwell NU4 the staff in the 23:00 shift had a bizarre attitude claiming I ordered something I had not ordered. Just so that they can run time. Zero communication from there end to mine leaving me unaware as to when to get my order”

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Posted 3 months ago

KFC South Africa is rated 3.9 based on 105 reviews