Name: KFC South Africa
Rating: 4.00

“Kfc tsakane mall has very poor service. Waited close to 45 minutes for an order while it was empty after that people who came after me received their orders whilst mine was still stuck on coming soon and the workers there? Not helpful at all.”

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Posted 1 week ago

“I was at KFC Pelikan last night. Poor service . If I ask a question they just ignore a person. Ask to swap my normal wings for dunk wing all I tasted was soy sauce. Wasn't even editable. It was almost like they wanted to chase a person away. I wanted to go inside ask something. A girl who was sitting in a car outside. I assume she was part of the staff told me " no you can't go inside " but she was sitting outside. I'm very disappointed in Pelikan Park KFC. It's my first time to be treated like that there.”

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Posted 1 week ago

“Poor service. Went into KFC Savannah Mall, did our order inside, waited 30 min for our food, screen shows order ready and then it disappeared of the screen, still nothing received. Workers looked at me if I'm crazy. No one deserves service like this. This is not the 1st time at this kfc. Please sort out the service in this branch.”

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Posted 1 week ago

“The worst service ever”

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Posted 1 week ago

“Their meat is wet not well cooked”

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Posted 3 weeks ago

“The Grove Pretoria KFC Never again, been waiting for over an hour for a delivery, I am literally 2km away. Not again!”

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Posted 4 weeks ago

“Kfc gordon road.. I ordered streetwise 1 mash& gravy and breaky wrap,but had to wait more than 20 minutes, though customers who came after me received their orders in time... I did not receive the same service as the other customers, mine was bad and unfair”

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Posted 1 month ago

“KFC Somerset West your chicken taste horrible. The chicken was not fresh it had a smell”

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Posted 1 month ago

“Horrendous service at KFC wartburg this morning (1 Sep) at 9:45. Upon arriving I enquired with the cashier lady whether they had ice-cream and I was told yes. I proceed to the self service where I then purchased a milkshake. When I returned to the cashier she informed me why had I changed my order since they do not have any milk. Now noting that this item was on the menu and I am not a KFC staff member I found this question out of place. I proceeded to tell the lady that I had every right to order any item on the menu. She then looked at me and asked me how do we handle this case since they dont have milk. When I did not respond she asked me again and this is when I proceeded to leave the store. As a customer am I supposd to know what possible solutions are offered at KFC. A fair play out would have been the staff offering solutions that they know are allowed within their store. This was highly unpleasant and unecessary.”

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Posted 1 month ago

“Horrendous service at KFC wartburg this morning (1 Sep) at 9:45. Upon arriving I enquired with the cashier lady whether they had ice-cream and I was told yes. I proceed to the self service where I then purchased a milkshake. When I returned to the cashier she informed me why had I changed my order since they do not have any milk. Now noting that this item was on the menu and I am not a KFC staff member I found this question out of place. I proceeded to tell the lady that I had every right to order any item on the menu. She then looked at me and asked me how do we handle this case since they dont have milk. When I did not respond she asked me again and this is when I proceeded to leave the store. As a customer am I supposd to know what possible solutions are offered at KFC. A fair play out would have been the staff offering solutions that they know are allowed within their store. This was highly unpleasant and unecessary.”

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Posted 1 month ago

“Today my wife and I went to V & A Waterfront KFC. Order streetwise 5, and my order arrived when I sat down to eat I found that I only had 4 pieces of chicken. So naturally I went back to KFC, to explain that I only received 4 pieces. When I explained to the lady at the counter that I only received 4 pieces she looked at me like I'm trying my luck, took the box from me walked off not saying a thing. The lady next to me complained that she had been standing in line for 30 mins waiting on her meal and wanted a refund. She asked me if she could get, I called the other lady on the counter around to assist and she couldn't believe that it was true. The first lady came back from the kitchen with the box pushed it towards me and turned her back, not and apology or acknowledgement nothing is this the way how customers are treated. 1 of 5 pieces were a decent piece the other 4 were 2 wings and 2 thighs. Worse service I have ever received from a KFC, I normally buy from KFC every weekend. And I normal don't receive this kind of treatment. You were with food and customers.”

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Posted 1 month ago

“Ordered the dunked all star box meal for R92.90 and received the smallest burger, EVEN THE CHICKEN THIGH WAS BIGGER THAN THE BURGER, wasn't a burger,it was a slider. I feel KFC should say that the burger is a slider...for R92.90 I would have spent my money elsewhere.”

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Posted 1 month ago

“Hey, I bought KFC bucket for one oh my Jesus I got chips and 4 chicken strips and I was late couldn’t check when that lady from KFC was giving me my parcel, at work when I was on my meal I opened my meal gqi nge chips and chicken strips hayibo kanti siphi apha”

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Posted 1 month ago

“Yesterday I went to KFC at ghandi Square in Johannesburg around 8pm looking for the Kentucky tuesday but the ladies said it was finished okay,I opted for big6 that lady that was helping me firstly didn't give us a slip after taking the cash she went at the back the meat wasn't fresh I was burnt the bread loaf wasn't fresh too we didn't even get salts whooo there's a lot”

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Posted 1 month ago

“2 weeks no response from KFC at all is this how KFC treats sick people in hospital Good day KFC I ordered a meal at KFC via Mr delivery The order arrived with coke zero instead of Coke regular which was paid for at and extra For the driver to to tell that that's what they Gave him I said it's cool I'll just send Mr delivery a Customer complaint he then said he would give me The R10 difference which sounded fishy to me I said no When I got the chicken back to my ward and sat down To eat I found the chicken was dry and half breaded I lost my temper my apatite and everything all At once I'm now going to make point to make This public because KFC Pietermaritzburg and me delivery think you can just Send anything and people will accept it and The delivery drivers use the "I'm just bringing the food" As sympathetic leverage regards Mark 0729936050”

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Posted 1 month ago

“I bought KFC today at Pinetown Josiah Gumede Street. It is too salty, has many chicken breasts than thighs/leg. The issue with it being salty as it is has made the whole family experience uncalled for diarrhoea .”

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Posted 2 months ago

“I am not happy with the kfc meat, i sent my young brother today to Wellington Market square to buy us 10pc special for R130 the meat was smelling burnt oil we fail to even finish it, very disappointed wasn't taste good at all”

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Posted 2 months ago

“Hout bay kfc have rude stuff gave me the wrong order”

KFC South Africa 1 star review on 28th July 2026

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Posted 2 months ago

“The service is slow, They don't have enough staff I had to wait for the cashier since she was busy in the kitchen while there was long q on the floor🙌🏽”

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Posted 2 months ago

“Good day KFC Team, I placed an order for a Family Feast with 2 sides of Pops today at Khaya shopping centre today .After waiting for 20 minutes+, I noticed that customers who ordered after me were receiving their food and leaving. I approached the consultant and gave her my slip. She checked with the kitchen and said my Pops were missing and would take 2 minutes. I went to sit and waited to be called, but no one did. When I went back to the counter, a different consultant was on duty and I had to repeat my entire story because the first consultant was now on tills. No one gave me updates. Out of frustration, I asked them to cancel the Pops. Still, no one responded or apologized. Eventually the order came through and it was just pushed to me without an apology. This was a very poor experience. I expect better communication and customer care, especially for the price paid. Thank you.”

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Posted 2 months ago

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat

KFC South Africa Reviews