KFC South Africa Reviews

Name: KFC South Africa
Rating: 4.01

4.0 Rating 303 Reviews

75 %

of reviewers recommend KFC South Africa

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4.0

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You never get what you want there is always something short”

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Posted 3 months ago

“I always go to KFC wilrogate as I love you km away but always when receiving my order there is missed items let's say at min 6 out of 10times.Tonight I go to KFC Shannon road and guess what same story had to drive back there again because of missing items worst part is they asked me for the slip when we ordered to double check that all is correct I was impressed til we got home and saw alot was not there. Very fed up with kfc and there standards. I don't want a happy meal as a sorry I want what I paid for the first time”

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Posted 3 months ago

“On 2 occasions ant the new Mtunzini KFC our order of a 10 piece bucket only had 9 pieces in. Both times we complained about it. The second time they were not helpful and at the time of me complaining, another lady who was at the counter said it had happened to her previously where the was one piece short. Will never go back again.”

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Posted 3 months ago

“KFC arbour crossing their service is very poor I waited a long time whereas it was empty their staff take our phones for surveys they do them and rate their service using our Google reviews nonsense service am not going there ever again”

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Posted 3 months ago

“As previously stated on my review from the Douglasdale branch. The chicken was raw. I was told from Head Office that even though I still had a til slip I should have kept the raw chicken to get a refund. I am extremely dissapointed with the outcome. An apology is not good enough. If I had the time I would have returned the chicken but I have a busy schedule and didn't want to waste another cent or my time to return the uncooked chicken strips. Its apparent that you are not in favour of the public. You can honestly keep your R80. Seriously. Reviews, emails and phone calls are a waste of time. So if anyone else has a review to leave you wasting your time. Quality and service are poor at Douglasdale. Fortunately my 83 year old mother and I dint get ill. Won't take that chance again.”

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Posted 3 months ago

“Kfc long beach mall in Fish hoek, They prioritize white people , whether they ordered first or not”

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Posted 3 months ago

“Kfc long beach mall in Fish hoek, They prioritize white people , whether they ordered first or not”

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Posted 3 months ago

“Worst crunch burgers, cold, nugget size. Dry. Waited very long over 30 min for a fast food Will not go back again!”

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Posted 3 months ago

“Rubbish service, they forgot my order and prepared someone’s order who came in 20 minutes after I did KFC Valhalla”

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Posted 3 months ago

“Rude and disrespectful 😤 Don't visit the people are crazy”

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Posted 4 months ago

“I just bought 10 hot wings that are dipped and they're stone cold”

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Posted 4 months ago

“Twice in 2 weeks. Your order a ice cream on your self service machines. You get to the counter, "sorry, no ice cream". Then get told to take a cold drink, or small chips. I don't want cold drink or chips. I ask for a cash refund, sorry can't do that, Head office will issue a refund in 48hrs. I'm not allowed to take a meal and pay in 48hrs but you can pay me back in 48hrs. It's really as simple as just putting a little note by the machines saying "No Ice Cream" surely a big organization like yours can figure this problem out.”

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Posted 5 months ago

“No coke no coleslaw no serviettes drive through very long.......”

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Posted 5 months ago

“I went to KFC Waverley which is in Pretoria to buy some meal ... the food was good by I didn't like the service I got a Whole supervisor by the Name of Makhosonke Phakathi was busy giving me attitude and so rude and when he gave me the food he thrown 😒 it on me I really tried my best to complain about this matter on the shop website but there is no response that I got the next day I call the shop number when I tried to explain the guy hanged out my call ... I think maybe it was him also whom was holding the shop telephone”

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Posted 6 months ago

“Service was good”

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Posted 6 months ago

“I had to wait a good 20 minutes for crushers because none of the people wanted to serve us what’s the use of having a simple wording machine and no people to prepare the food while there’s staff at the back gossiping. KFC at Magalies Hills in Brits is the worst”

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Posted 6 months ago

“I have not once ordered at kfc and got what I ordered im getting sick and tired of them not listening to a word the customer is saying”

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Posted 6 months ago

“The lady that helped us at Secunda village kept arguing with me that I didn't state that we are paying cash, while I.did when we got at the counter, we decided to leave due to this. It's really becoming a problem that you MUST order at the kiosks”

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Posted 6 months ago

“The coke taste like water”

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Posted 6 months ago

“KFC steelpoort, there is a lady called Glenda, yerr the attitude. My order was wrong, she called my order, when i went to collect, she quickly started packing more orders. I gave her space and then she called other orders to come collect, again when i went to collect mine, she started again with packing other orders. You must sort her out. Eventually i got my order without drinks.”

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Posted 6 months ago

KFC South Africa is rated 4.0 based on 303 reviews