KFC South Africa Reviews

Name: KFC South Africa
Rating: 4.01

4.0 Rating 303 Reviews

75 %

of reviewers recommend KFC South Africa

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Metrics

4.0

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went there like 3 months ago and I asked for the watermelon boba twist and they did not have any. I was like ok? But when I went there like 30 minutes ago they STILL did not have any..please fix !!”

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Posted 7 months ago

“I ordered 2 box meal buddies on the 17 Jan 2026. chicken patties were overcooked and very tough.”

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Posted 7 months ago

“We ordered KFC from the App to collect crunch burgers and streetwise 5. The one crunch burger was wrapped with the fly already inside and we are unsure how it could have been missed We were unable to eat the rest of our meal as we were unsure what else had flies walking all over it in the kitchen where it was made. The fly was highly lethargic as can be seen from the video we sent to Customer Care, and must have been trapped in the wrapping for an extended period. We asked a refund for the food as well as an assertion that the kitchen cleanliness standards will be reviewed. We received a voucher for just the crunch burger at the same restaurant. Truly disappointing and disgusting. We wont order from the branch again as there was little care for the health and cleanliness of the customers, we will also be sure to send the message to the rest of our community here.”

KFC South Africa 1 star review on 3rd January 2026

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Posted 7 months ago

“The guys serving at the Sasol garage Verbaad KFC today between 8.30pm and 9 were absolutely horrible! Mxm”

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Posted 7 months ago

“My food was literally expired. I hated every one bit . My money gone to waste. I will be contacting the officials”

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Posted 8 months ago

“I'm very disappointed with the order twice in a row Mega strip box not as advertised will upload picture of what I have received Nasty C Burger meal order with fully loaded chips received normal chip”

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Posted 8 months ago

“The nasty c loaded fries were a size of a small chips”

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Posted 8 months ago

“Waterloo KFC charged me twice for 1 order. I had sent my daughter who I always send. She bought from the Kiosk and paid with my bank card, the cashier said it didn't show and called the manager to help and she paid again. So it was paid for twice. It was a bucket of 9 pieces which was charged at R171.80 and another one for R172.60. I went back the following day to get my money back and to this day I haven't been paid back. KFC Waterloo should just close because there are so many issues with the staff with attitude and wrong orders and chicken that is off. I want my money back.”

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Posted 8 months ago

“Terrible experience today. Please look at video eight cars were waiting for a orders my order was wrong twice, should have taken it was a bucket a wrap and much more than I ordered. The manger heard my grievance and just stayed eating three of us moaned. I asked for a higher level manager. See the video it's embarrassing to wait for my food outside, yet others are getting orders after the eight of us.”

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Posted 8 months ago

“I bought street wise 4 with chips and wings and the wings were not there and the driver was leaving with my order if I don’t scream”

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Posted 8 months ago

“Alex mall kfc the service was poor and the food is trash”

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Posted 8 months ago

“The meat was raw and off”

KFC South Africa 1 star review on 19th November 2025

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Posted 9 months ago

“KFC Dunkeld west honestly dissatisfied me today. Waited 30mins for my order and when I eventually get it, it's the wrong order, I ask for a refund and get R10 short...”

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Posted 9 months ago

“KFC Port Alfred’s service is absolutely terrible and they show no signs of improvement. Wrap received was burnt.”

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Posted 9 months ago

“We ordered via Uber eats. The food came late without our soda and not sealed. We called them at 3h30 at 16hoo at 16h45 They lied that they called us. Food arrived at 17h 10 stone cold. From Southgate KFC. No remorse.”

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Posted 9 months ago

“KFC Watergate Mitchell's plain suck!!my wife always want to buy food there,she think they have the best chicken,Last Saturday afternoon we went there to buy food,my wife stood in line to use the self service,i needed to pee,i asked to use the toilet and i was told i must buy first because they need to see my till slip,i asked to speak to the manager, she told me i need a slip,i point to the line where my wife stood, Watergate Mitchell's plain have an excellent public toilet,why would i want to scam KFC Watergate Mitchell's plain?? Pathetic”

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Posted 9 months ago

“I purchased a Family Fiesta on 25/10/2025, and was disappointed with the taste & smell of the chicken, like burnt smell, Tried calling them on 0635447776 & it goes on voice mail, but they never call you back. Will never purchase any KFC from the Malvern branch at 121 main Road.”

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Posted 9 months ago

“This size of the twister is not the same as I know it. This was bought at Elliotdale”

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Posted 9 months ago

“The DSR not working I even reset the password but still not”

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Posted 10 months ago

“I had to waite for 30 minutes for my order and my food was already cold”

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Posted 10 months ago

KFC South Africa is rated 4.0 based on 303 reviews