KFC South Africa Reviews

Name: KFC South Africa
Rating: 4.00

4.0 Rating 349 Reviews

75 %

of reviewers recommend KFC South Africa

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4.0

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish service, they forgot my order and prepared someone’s order who came in 20 minutes after I did KFC Valhalla”

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Posted 5 months ago

“Rude and disrespectful 😤 Don't visit the people are crazy”

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Posted 5 months ago

“I just bought 10 hot wings that are dipped and they're stone cold”

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Posted 6 months ago

“Twice in 2 weeks. Your order a ice cream on your self service machines. You get to the counter, "sorry, no ice cream". Then get told to take a cold drink, or small chips. I don't want cold drink or chips. I ask for a cash refund, sorry can't do that, Head office will issue a refund in 48hrs. I'm not allowed to take a meal and pay in 48hrs but you can pay me back in 48hrs. It's really as simple as just putting a little note by the machines saying "No Ice Cream" surely a big organization like yours can figure this problem out.”

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Posted 6 months ago

“No coke no coleslaw no serviettes drive through very long.......”

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Posted 7 months ago

“I went to KFC Waverley which is in Pretoria to buy some meal ... the food was good by I didn't like the service I got a Whole supervisor by the Name of Makhosonke Phakathi was busy giving me attitude and so rude and when he gave me the food he thrown 😒 it on me I really tried my best to complain about this matter on the shop website but there is no response that I got the next day I call the shop number when I tried to explain the guy hanged out my call ... I think maybe it was him also whom was holding the shop telephone”

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Posted 7 months ago

“Service was good”

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Posted 7 months ago

“I had to wait a good 20 minutes for crushers because none of the people wanted to serve us what’s the use of having a simple wording machine and no people to prepare the food while there’s staff at the back gossiping. KFC at Magalies Hills in Brits is the worst”

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Posted 8 months ago

“I have not once ordered at kfc and got what I ordered im getting sick and tired of them not listening to a word the customer is saying”

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Posted 8 months ago

“The lady that helped us at Secunda village kept arguing with me that I didn't state that we are paying cash, while I.did when we got at the counter, we decided to leave due to this. It's really becoming a problem that you MUST order at the kiosks”

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Posted 8 months ago

“The coke taste like water”

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Posted 8 months ago

“KFC steelpoort, there is a lady called Glenda, yerr the attitude. My order was wrong, she called my order, when i went to collect, she quickly started packing more orders. I gave her space and then she called other orders to come collect, again when i went to collect mine, she started again with packing other orders. You must sort her out. Eventually i got my order without drinks.”

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Posted 8 months ago

“I went there like 3 months ago and I asked for the watermelon boba twist and they did not have any. I was like ok? But when I went there like 30 minutes ago they STILL did not have any..please fix !!”

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Posted 8 months ago

“I ordered 2 box meal buddies on the 17 Jan 2026. chicken patties were overcooked and very tough.”

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Posted 8 months ago

“We ordered KFC from the App to collect crunch burgers and streetwise 5. The one crunch burger was wrapped with the fly already inside and we are unsure how it could have been missed We were unable to eat the rest of our meal as we were unsure what else had flies walking all over it in the kitchen where it was made. The fly was highly lethargic as can be seen from the video we sent to Customer Care, and must have been trapped in the wrapping for an extended period. We asked a refund for the food as well as an assertion that the kitchen cleanliness standards will be reviewed. We received a voucher for just the crunch burger at the same restaurant. Truly disappointing and disgusting. We wont order from the branch again as there was little care for the health and cleanliness of the customers, we will also be sure to send the message to the rest of our community here.”

KFC South Africa 1 star review on 3rd January 2026

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Posted 9 months ago

“The guys serving at the Sasol garage Verbaad KFC today between 8.30pm and 9 were absolutely horrible! Mxm”

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Posted 9 months ago

“My food was literally expired. I hated every one bit . My money gone to waste. I will be contacting the officials”

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Posted 9 months ago

“I'm very disappointed with the order twice in a row Mega strip box not as advertised will upload picture of what I have received Nasty C Burger meal order with fully loaded chips received normal chip”

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Posted 9 months ago

“The nasty c loaded fries were a size of a small chips”

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Posted 9 months ago

“Waterloo KFC charged me twice for 1 order. I had sent my daughter who I always send. She bought from the Kiosk and paid with my bank card, the cashier said it didn't show and called the manager to help and she paid again. So it was paid for twice. It was a bucket of 9 pieces which was charged at R171.80 and another one for R172.60. I went back the following day to get my money back and to this day I haven't been paid back. KFC Waterloo should just close because there are so many issues with the staff with attitude and wrong orders and chicken that is off. I want my money back.”

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Posted 10 months ago

KFC South Africa is rated 4.0 based on 349 reviews