KFC South Africa Reviews

Name: KFC South Africa
Rating: 4.00

4.0 Rating 349 Reviews

75 %

of reviewers recommend KFC South Africa

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4.0

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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KFC South Africa 5 star review on 31st January 2026

Zanele Malevu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i was at your long street branch and must admit i was not happy cause i received the wrong order, however i called in and spoke to the manager CONRAD KAUPO, who was very polite and professional, he was brilliant and turned a bad day to a sun shiny one, thank you Conrad, you were amazing”

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Posted 11 months ago

“I went there earlier and I was very impressed about their service because I didn't wit long for my order..it was a in and out move.With the food number1,,it was hot and and delivered as per request on my order..”

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Posted 11 months ago

“KFC product always hot and fresh”

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Posted 11 months ago

“Fast service”

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Posted 11 months ago

“The DSR not working I even reset the password but still not”

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Posted 11 months ago

“My order was hot and fresh and the service was so great”

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Posted 11 months ago

“I had to waite for 30 minutes for my order and my food was already cold”

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Posted 1 year ago

“When I came in I was welcomed with a smile very nice host, the cashier was friendly I enjoyed my meal with nice music from the background. I will definitely came back”

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Posted 1 year ago

“Ordered 2 Street wise 3, with o wings and when I got home ..what a disappointment..2 tiny drumsticks and am even small thigh...did not even get salt or tomatoe sauce”

KFC South Africa 1 star review on 5th October 2025

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Posted 1 year ago

“The Malvern, Queensburgh branch recently underwent a total revamp to improve their service. Well what a waste money & time. In the last two weeks I have been there twice and left with no order. My first visit at the drive thru at 21h00 I ordered a street wise 3, and was told 8 minutes wait time for chicken. I said it fine and proceeded to the pay window. By the time I got to pay window, 8 minutes had lapsed, and I was told there is no more chicken & will have to wait another 15 minutes. Needless to say I did want to wait any longer & went to Mc Donalds. My second visit last night at 20h00, I went into the shop, where a young lady was keen to help. Again I placed an order for streetwise 3, to which she responded to go check availability first. She returned stating I am going to have to wait 30 minutes. Well I AGAIN left without a meal. As there was two rows of vehicles in the que for drive thru I am sure I am not the only unhappy customer. A double drive thru and inshop service, but you can’t get what you came for. Good luck MALVERN!!”

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Posted 1 year ago

“The service is improving a lot they trying their best at kfc jeffreysbay”

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Posted 1 year ago

“What a great service to KFC mandeni 1 you guys are the best thank you so much guys the speed of service was 100% you guys are the best”

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Posted 1 year ago

“Good customer service, I'm happy with how the staff treats there customers”

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Posted 1 year ago

“Toilet were clean and fresh”

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Posted 1 year ago

“Cashiers was friendly and polite”

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Posted 1 year ago

“Service from employees is appalling in Motherwell NU4 the staff in the 23:00 shift had a bizarre attitude claiming I ordered something I had not ordered. Just so that they can run time. Zero communication from there end to mine leaving me unaware as to when to get my order”

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Posted 1 year ago

“Team was good when it comes to there service”

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Posted 1 year ago

“I received a best service today from The team member named Nelisiwe”

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Posted 1 year ago

“The store was clean and neat I received a great service from the team members”

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Posted 1 year ago

“I love KFC because they provide us with great meals that are enough for families”

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Posted 1 year ago

KFC South Africa is rated 4.0 based on 349 reviews