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Kiddies Kingdom Reviews

3.1 Rating 461 Reviews
51 %
of reviewers recommend Kiddies Kingdom
3.1
Based on 461 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Kiddies Kingdom Reviews

About Kiddies Kingdom:

Kiddies Kingdom is one of the UK’s most genuine suppliers of baby products, being in the baby industry for over 17 years we can Guarantee our customers Quality products at Great prices. We offer an extensive range of high quality nursery goods delivered direct to the customers door within 1-2 working days, the majority of customers enjoying a speedy next day delivery. Our range includes prams and pushchairs, Cots & Cotbeds, Baby Walkers, Baby swings, highchairs, bouncers, travel cots and so much more…

Kiddies Kingdom members benefit from:

FREE Delivery to UK Mainland on all orders over £50
Huge Discounts and Bargain products (up to 70 % OFF)
Call-back requests available
Efficient follow up emails notifying the customer on the process of their order
Right to return the product within 7 days, NO Questions asked!
Several payment options: Credit/debit cards, Cash/Money order, and now even Paypal!

Visit Website

Phone:

01924 439049

Email:

cs@kiddies kingdom.com

Location:

4th Floor, Saville Mills, Mill Street East
Dewsbury
WF12 9BD

Write Your review

I thought this company would be great to save the hassle of going round all of the shops. However, they have failed to deliver an item I paid for 3 months ago and are claiming that they have delivered it. I am heavily pregnant now and in need of the final part of my order. It has been incredibly stressful for me dealing with this company's 'customer service' assistant. He has been rude and sarcastic towards me and is very evasive and dismissive of this case. This company cannot be trusted unfortunately and I have been told that they will not help me further in getting the item I have paid for. The whole experience has been appalling as the items that did turn up took a long time to arrive and the pram was scuffed badly. They ignored this completely. It took many, many emails for them to actually apologise for anything, and when they did they were apologising for me!!! Incredibly rude and sarcastic and having come from a customer service background, I would not stand for this sort of treatment from my company by any of my staff members. Please do not be tempted by the price - I will now be £130 out of pocket as I will have to pay for the item I have already paid for again as they will not give it to me. Despicable, honestly the way this man spoke to me was awful!
Helpful Report
Posted 11 years ago
Kiddies Kingdom is rated 3.1 based on 461 reviews