Kids Electric Cars Reviews

Name: Kids Electric Cars
Address: 5 Tudor Hall, Norwich
Rating: 1.68

1.7 Rating 65 Reviews

17 %

of reviewers recommend Kids Electric Cars

Company Reviews

Questions

Metrics

1.7

Based on 65 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 45%
Customer Service
Communication Channels	Email, Live Chat

Location:

5 Tudor Hall
Norwich
NR1 1PL

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Kids Electric Cars 1 star review on 24th October 2023

Anonymous

Kids Electric Cars 1 star review on 17th June 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremly disapointed. Bought a present for my son, the car costed £330 and very shorlty fault came out, the car did not drive in slow mode, which was disaponting. Never the less the problem did not get solved. At the begining comunication was good, everything seemed going smoothly, however they said they sendind the replacement part to me, which I never received and communication just stopped from them, after numerious of emails, complaints continiously getting ignored. Neither there is a number where you could call that would be possible to speak to someone. I wouldn't advice to anyone to use their site.”

Helpful Report

Posted 6 years ago

“Bought car on October for my grandson for Christmas and it doesn't work not charging and nothing from this company to resolve now going to take legal action guttered and upset a company can do this with children's toys”

Helpful Report

Posted 6 years ago

“Kidselectriccars.co.uk are the worse company I have ever purchased goods from,I brought a brand new Mercedes jeep off of them for £449 for my daughters birthday and when she started driving it the battery went dead within 5 minutes,so I contacted kids electric cars and they tried saying to me that I didn’t charge it for long enough,but that wasn’t the case. So I kept on at them via email as you can’t speak to them on the phone and they said take the battery’s to a shop to get checked which I did but it wasn’t that,then I asked for a refund as the goods are faulty which they didn’t do, then they sent me a control unit for the car after 10’s of emails and around 4 weeks after purchasing the car. That still didn’t work and the car is just sat in my garage unusable for my daughter. Now kids electric cars won’t even answer any of my emails so I am now seeking legal advice about the situation. The company is a fraud and I will be taking them to court.”

Helpful Report

Posted 6 years ago

“Absolutely gutted. They’ve scammed me too. I wanted a special present for my son as we nearly lost him this year. They’ve taken my money and I have no Christmas gift for my boy. I’m heartbroken.”

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Posted 6 years ago

“Ordered a car was delivered damaged, contacted them straight away they emailed back saying they needed a picture. I sent them a picture and after 10 further emails they have failed to reply back. Thankfully I paid by credit card and they are dealing with the matter. Do not use!!!!”

Helpful Report

Posted 6 years ago

“A complete scam They delivered a faulty car and were quick to respond when purchasing the car but then ignored all requests for a replacement or refund. I am having to now take legal action. Despite ignoring all my emails, my sister messaged them under the guise of purchasing a new car and surprise surprise they responded straight away. Please please do not waste your money. I just wish I had seen this first. https://en-gb.facebook.com/KidsElectricCars.co.uk/”

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Posted 6 years ago

“No delivery. No contact. and £250 lighter. DO NOT USE”

Helpful Report

Posted 6 years ago

“This is a scam of a company. My delivery did not arrive and once i tried to get in contact they said delivery is held up due to fraud, and they need to see some id with my name and address. I sent my details to the lady called Harriet and after that i was told i would be given an update. Which i still have not been updated on and they are ignoring my emails, no number to call them on also have not still received my delivery still.”

Helpful Report

Posted 6 years ago

“This company is a complete scam, pretended they had attempted to deliver the car and said that the delivery company had left a card which they DID NOT. Somebody was home all day waiting for the delivery. There is no number to contact them and they ignore e-mails. I will be reporting to trading standards! PLEASE PLEASE do NOT buy from this company unless you have money to waste on a car that you will never see.”

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Posted 7 years ago

“My sons ride on tractor arrived broken and incomplete in December - its now February and it is still not resolved and they have stopped communicating with me. Very poor!!!”

Helpful Report

Posted 8 years ago

“poor quality imports, very shoddy materials and components, terrible customer service, no phone number, never answer emails and refuse to take returns. Do not buy from this company - have reported to trading standards.”

Helpful Report

Posted 8 years ago

Kids Electric Cars is rated 1.7 based on 65 reviews