Kids Electric Cars Reviews

Name: Kids Electric Cars
Address: 5 Tudor Hall, Norwich
Rating: 1.73

1.7 Rating 66 Reviews

18 %

of reviewers recommend Kids Electric Cars

Company Reviews

Questions

Metrics

1.7

Based on 66 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 45%
Customer Service
Communication Channels	Email, Live Chat

Location:

5 Tudor Hall
Norwich
NR1 1PL

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Kids Electric Cars 1 star review on 24th October 2023

Anonymous

Kids Electric Cars 1 star review on 17th June 2020

Anonymous

Anonymous // 01/01/2019

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“Kids Electric Cars offers an impressive range of safe, fun, and high-quality electric vehicles for children. The detailed designs and easy-to-use controls ensure an exciting experience for young drivers. Highly recommended for their durability and entertainment value!”

Helpful Report

Posted 3 months ago

“Order delayed without being told been 2 month no refund still even thought said would take few days AVOID”

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Posted 1 year ago

“Huge scam! After about three months of trying to get my brand new $900 buggy fixed for my son I gave up. Lucky my credit card company was able to refund all of my money for the fraud. All lies and zero customer service.”

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Posted 1 year ago

“Purchased a buggy from them in December 10th (website said December 15th was deadline to receive item before Christmas. I emailed them on December 19th asking if our item had been shipped yet because I hadn’t received any notifications. On the 20th our order status was “cancelled”. I have not received any communication from them at all. I imagine this is a fake company.”

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Posted 1 year ago

“Horrible shady company!!! Stay away. Description is inaccurate and they said it would cost over $200 to return. They should be ashamed of themselves. Also tried to leave a bad review on their website but it didn’t show. Scam!!”

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Posted 2 years ago

“this is fraud company plzz dont buy from here bcz after 2 months my baby car is broken and we returned their car and they said we give you reffund on the same day when we pickup but its now upto 1 month still didn’t get reffund and they always ignoring me”

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Posted 4 years ago

“don't buy for them I am still trying to get a car I bought 1st june ….. they keep saying I have it but not I have contacted the police today about this company don't buy ……..”

Helpful Report

Posted 4 years ago

“total conners....took £400+ for a car that broke after 2 weeks. lots of emails but no solutions..now ignoring me..reporting them to trading standards and contacting credit card company to process a refund. KEEP WELL AWAY. a take your money and run company”

Helpful Report

Posted 4 years ago

“amazing amount of cars, couldn't do enough for me in terms of pre sales advice and my kids love that car we chose. Can certainly recommend if you are in the market for a special toy.”

Helpful Report

Posted 4 years ago

“Don't even want to give them 1 star but you have to put something otherwise it doesn't let you continue. Their customer service is extremely rude and poor .vile morons who don't have any people skills. I ordered what was advertised as " not the rubbish stick on plates" for my nieces new car which luckily I bought from a reputable dealer not this shody place. The plates if you can call them that I ordered from here .disgraceful delivery lies about the delivery and they arrive and I was disgusted. I paid £7 for what was meant to be top quality plastic and i received 2 pieces of cheap cereal box cardboard with a bit of laminated plated on the front and a double sided cellotape on the back. Also not only were they something I could have printed at home they were not even " made to measure " they had the EXCACT CAR DETAILS. I even put where I bought the car from so they could reference it to that so no mistake would be made . I contacted them to show my disgust . They made out they were cut to a different kind of fiat 500. Yet I put the exact car down. Then they instead of acknowledgement of me wanting a full refund as it states on the website within 14 days which it was it was the day I recieved the rubbish Their reply was we wil send the right ones out. I replied and replied and replied .this was the 11th June I first messaged . Now nlt only have I had no reply ive no refund not even their message on sending more. Avoid this place hugely .they are shocking”

Helpful Report

Posted 4 years ago

“Clearly a terrible company do not purchase products from them thankfully I havent spent much but quality of what I have recieved is shocking. AVOID AT ALL COSTS!!!”

Helpful Report

Posted 4 years ago

“Do not buy from these people !!!!! I sent a broken part to them almost a year ago and paid for the repair so my son could use his ride on car. They took the payment and the parts then replied to a couple of emails but never returned the bit or money so now I have a useless car which we cant use as the parts are missing and no refund”

Helpful Report

Posted 4 years ago

“Please do not use this company to purchase your Kids electric cars as absolutely shocking customer care (lack off) Bought present for my Grandaughter on 08th December and this arrived broken and as of today still not replaced or refunded as promised several times and now they not responding to any emails ! They have lied to me on 6 different emails when promising different delivery dates ! Avoid !!!!!!!”

Helpful Report

Posted 4 years ago

“Like the last review if I could have done I would have given them NO stars...I only wish I had read the reviews before purchase but hopefully this will allow another potential customer to go elsewhere. I have purchased at a cost of £700+ and am still waiting on delivery almost a month later. They don’t answer the phone - landline or mobile and am unable to leave a message as ( surprisingly) full up - I wonder why?! Even emails get rejected as “quota full” They have told me item went out for delivery 5 days ago but are not able to give me a tracking number till this goes live....now they can’t give me it as “delivery firm are updating their system” I’ve reported all of this to trading standards who have advised me that this firm may well be in breach of contact but I have to give them 30 days before trading standards can investigate - that’s in 7 day’s time. In the meantime ( they have my cash) and I have to accept that they are treating me with no intelligence whatsoever. I bought and paid in good faith - I don’t think it’s unreasonable to expect a professional service back.....but my advice is DEFINITELY GIVE THIS FIRM A NODY SWERVE and take your hard earned cash and custom elsewhere.”

Helpful Report

Posted 5 years ago

“I don't want to give this company 1 star , I wished I had looked at the reviews on this company before I brought from them. Please Please do not buy from this company if you don't want to disappoint your children. I brought 1 battery car, 1 Jeep and 1 tractor. I received delivery of 1 car and tractor did not receive the jeep but they took my money. The tractor received does not work so I emailed them and they said they would get straight back to us and you can guess they did not get back so after numerous emails they emailed back and said they were very sorry but they would get someone ASAP to contact me, after a week still no joy. I have asked them to collect the faulty tractor but they will not answer my email and don't try and call them no one answers it just goes to voice mail and if you leave a message no one calls back. I have now had to contact my credit card company and raise this issue with them. The jeep I have managed to get my money back for that after again telling them I would contact the credit card company. So be warned DO NOT BUY FROM THESE.”

Helpful Report

Posted 5 years ago

“Absolutely shocking company. Bought a scooter for my daughter which was faulty. I have emailed numerous times with no response. They are fraudsters!!!!”

Helpful Report

Posted 5 years ago

“Don't use them. Avoid them at all costs. No customer service. Ordered and paid for 3 cars in August. Still waiting for either goods or refund, now November. No update or feedback given. They don't respond to voice mail, emails, nothing. Don't use them, you will waste time, money and nerves.”

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Posted 5 years ago

“Only sorry that you have to give 1 star and not the option for - stars!”

Helpful Report

Posted 5 years ago

“Terrible customer service.Have been trying to get a refund for 6 months.They don't even bother to respond to my various emails/calls etc now. I'm not sure Harriet(customer services) even exists, or from the amount of terrible reviews she must be rushed off her feet! The website is very 'smoke and mirrors' dont get sucked in!”

Helpful Report

Posted 5 years ago

“I purchased the S2188 model for my daughter when received instructions book was completely useless had to find the online instructions which toke 3 days then had a problem with the battery held its charge for 4 hours and then would no longer charge after finally arguing to get an exchange I was told I'd get a refund I was refunded 19.89 which I had to argue with for a further 5 days until I finally got a full refund which still was only at the price of £85 which left me at a loss of £10. My daughter really loved the product and I will be getting her another one just not from here. Complete time wasters”

Helpful Report

Posted 5 years ago

Kids Electric Cars is rated 1.7 based on 66 reviews