Kids Electric Cars Reviews

Name: Kids Electric Cars
Address: 5 Tudor Hall, Norwich
Rating: 1.68

1.7 Rating 65 Reviews

17 %

of reviewers recommend Kids Electric Cars

Company Reviews

Questions

Metrics

1.7

Based on 65 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 45%
Customer Service
Communication Channels	Email, Live Chat

Location:

5 Tudor Hall
Norwich
NR1 1PL

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Kids Electric Cars 1 star review on 24th October 2023

Anonymous

Kids Electric Cars 1 star review on 17th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing amount of cars, couldn't do enough for me in terms of pre sales advice and my kids love that car we chose. Can certainly recommend if you are in the market for a special toy.”

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Posted 3 years ago

“I cannot understand the negative reviews on this page. Both before and after sales, they responded to my many questions speedily and were very helpful. The vehicle I ordered arrived on time, and though there was an issue with the chrome peeling off one of the hubcaps, when I let them know they had a new hubcap sent out. We've now had the car three weeks and couldn't be happier.”

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Posted 5 years ago

“The help that I got finding the right size number plate was brilliant especially considering this time of year when everyone is so bissy various emails were sent to me makeing sure that they sent the right size plates for the car and a note with the items when they arrived .my star rating is 5 out of 5 . Thanks again Tony”

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Posted 6 years ago

“from start to finish kids electric cars were amazing to deal with. i spoke to a very kind lady called harriet on their chat and she helped me pick out a car for my 4 year old. the one i'd been looking at was actually for a 2 year old but she found me a mercedes one that was nearly the same price but bigger. the car has come and been charged up and my little man is over the moon with it. delivery was really good too they said before i ordered it could be 1 or 2 days so i thought it would be 2 but it came the next day.”

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Posted 6 years ago

“Just spent the day driving round the garden with the new Lambo Urus which arrived yesterday. Couldn't be happiuer with either product or service. Great advice beforehand on the chat box, answered all my questions and had some helpful tips, especially to build and charge before giving as a gift. First charge is 12 hours, and I can't imagine how crazy my boy would have gone if he'd had to wait! Car's here now and he loves it. Was going to go for a Lambo Aventador but as I said I have a bumpy garden and the chat agent recommended the Urus because of the higher ground clearance. Must say this was a great tip. Highly recommended, will definitely be buiying off them once my little girl's old enough. Top marks.”

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Posted 6 years ago

“Confused by some of the negative reviews I've seen online as kids electric cars was incredibly helpful at every stage. I ordered a car for £300, it came 2 days later as promised, though when it arrived there was an issue with the built in music not working. I got in touch and they were amazing. They got in touch with the manufacturer and had a brand new control unit sent out to me within two days. I've just bought a replacement battery from them and after how helpful they were with fitting instructions I wanted to leave a review somewhere to say thank you. Lovely people, really good products, and excellent service.”

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Posted 6 years ago

“I brought a fully licensed Ferrari for my son and could not fault the service nor product. I can recommend this website to others for sure.”

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Posted 8 years ago

“Ordered the BMW i8 for my daughter for Xmas. The first one was damaged and I got another one in time for Christmas. The only down side is you can't speak to anyone, the on line chat is ok and they respond to e mails. Harriet handled my problem and got it all sorted in time for Christmas. The new car arrived on 23rd December in the evening and I built it Christmas Eve. Only took twenty minutes and I did it slowly. My daughter absolutely loved the car. Thank you Harriet.”

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Posted 6 years ago

“just taken delivery of a new peg perego gaucho ultimate from kids electric cars. can't fault product or service. very helpful when we firs inquired, helped us narrow down our choices and in the end settle ofn this car. it arrived today and even though we expected quality we were blown away. so glad we didn't go for one of the budget options as we had first planned. very pleasant experience dealing with this company. had difficulty working out how to fit a wheel but their chat lady sent us a helpful diagram and now we're all ready to go. great company, fantastic product really good service A+++”

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Posted 6 years ago

“We brought a Revvi dirt bike for our grandson. The delivery was quicker than they said came next day so was very happy with that. The dirt bike is a big hit and very easy to use and charge. they have live chat on the website which was helpful when it came to choosing as they took details of grandson and gave me a list of bikes to choose from. Would definitely recommend both kids electric cars and the Revvi bike.”

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Posted 6 years ago

“Confused by some of these scam warnings. Bit slow sending tracking number over, but otherwise they've been great. Spent £400 on a 24V Ford Ranger and it is the business. Customer service has been good after sales too. My personalised plates took a while to arrive, which was a bit annoying, but when they came, they were cut to size for the vehicle and looked really good.”

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Posted 6 years ago

“Quick delivery of car but car was not of high quality and was too small for my 4 year old. I spent £100 and expected a lot better and bigger than a car for a 1 year old. Have given it to my baby nephew who has really taken to it but seems like a lot of money for a kids toy.”

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Posted 6 years ago

“I purchased the S2188 model for my daughter when received instructions book was completely useless had to find the online instructions which toke 3 days then had a problem with the battery held its charge for 4 hours and then would no longer charge after finally arguing to get an exchange I was told I'd get a refund I was refunded 19.89 which I had to argue with for a further 5 days until I finally got a full refund which still was only at the price of £85 which left me at a loss of £10. My daughter really loved the product and I will be getting her another one just not from here. Complete time wasters”

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Posted 4 years ago

“Not sure about this company as the manual for the car was impossible to understand. They said you could construct in 10 minutes but with diagrams your couldn't read and English from Chinese via 'Google translation' in was a Christmas puzzle. The sales lady was pleasant on 'live chat' but she is a 'sales lady' and she makes getting a refund very difficult. I will be contacting my bank to get my refund, as per my customer rights: so if you don't want hassle, go to a proper good branded retailer where the process on refunds is simple.”

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Posted 6 years ago

“Order delayed without being told been 2 month no refund still even thought said would take few days AVOID”

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Posted 6 months ago

“Huge scam! After about three months of trying to get my brand new $900 buggy fixed for my son I gave up. Lucky my credit card company was able to refund all of my money for the fraud. All lies and zero customer service.”

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Posted 1 year ago

“Purchased a buggy from them in December 10th (website said December 15th was deadline to receive item before Christmas. I emailed them on December 19th asking if our item had been shipped yet because I hadn’t received any notifications. On the 20th our order status was “cancelled”. I have not received any communication from them at all. I imagine this is a fake company.”

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Posted 1 year ago

“Horrible shady company!!! Stay away. Description is inaccurate and they said it would cost over $200 to return. They should be ashamed of themselves. Also tried to leave a bad review on their website but it didn’t show. Scam!!”

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Posted 1 year ago

“this is fraud company plzz dont buy from here bcz after 2 months my baby car is broken and we returned their car and they said we give you reffund on the same day when we pickup but its now upto 1 month still didn’t get reffund and they always ignoring me”

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Posted 3 years ago

“don't buy for them I am still trying to get a car I bought 1st june ….. they keep saying I have it but not I have contacted the police today about this company don't buy ……..”

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Posted 3 years ago

Kids Electric Cars is rated 1.7 based on 65 reviews