Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Kids Electric Cars Reviews

1.7 Rating 65 Reviews

17 %

of reviewers recommend Kids Electric Cars

Company Reviews

1.7

Based on 65 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 45%
Customer Service
Communication Channels	Email, Live Chat

Read Kids Electric Cars Reviews

Location:

5 Tudor Hall
Norwich
NR1 1PL

Write Your review

Tell us how Kids Electric Cars made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kids Electric Cars 1 star review on 24th October 2023

Kids Electric Cars 1 star review on 17th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The front of the car was cracked when it arrived, they wouldn't replace it, just said they would send me a repair kit, which never arrived. My daughter was only little when we bought it for her and was too scared too drive it begin with, so she just played the music and we charged it up as per the instructions when needed. After 6 months of owning the toy, my daughter plucked up the courage to drive it - it would only mover very slowly on a completely flat surface (the kitchen floor) for 1 min before being completely dead, and never even had enough power to reverse. I have owned the car for 7 months and my daughter has driven it three times, it now won't even switch on. So far, the company refuse to do anything about it and have told me they only expect the battery to last one month anyway, which is pathetic as the toy is useless without a working battery. In essence, they are charging over £100 for a product they expect to stop working in a month. Do not buy anything from them!”

Posted 5 years ago

“DO NOT BUY FROM THIS COMPANY. Total scam. I received a faulty car. Emailed them countless times to be fobbed off. And now to the point where they don't even respond to my emails.”

Posted 5 years ago

“Scooter motor totally failed within warranty period. KEC so pathetic in helping. Just scamming in info. Giving up. Now pursuing through county court action for refund. DO NOT TRUST this company or Harriet.”

Posted 5 years ago

“Total scammers, the electronic car I purchased was full of dents and scratches as well as the front bonnet being broken. They won’t respond to my emails. Have alerted the fraud squad.”

Posted 5 years ago

“If I could give no stars for this company I would. However, I have to give at least one to write a review. This company's customer service is appalling. I have ordered 4 vehicles from this company. Two of which were fine, the other two arrived damaged. Don't expect a full refund on any product you buy from Kids Electric Cars. You are fobbed off at every step. 1 vehicle I received a partial refund for and was also promised a free vehicle cover... I never recievd this cover, despite several enquiries regarding it's arrival. I no longer receive an acknowledgement for my quieries regarding the vehicle cover. The 2nd vehicle, was damaged and cracked. Bits of the plastic casing was missing as a result of the damage. This left the steering wheel loose as a result and unsafe to use. Photographic evidence was supplied on both occasions and we were initially promised a full refund. It can take weeks for the company to deem you with a response to your complaint and when they do acknowledge it, they quickly change their tune along the way. They begin by placating you and promising you a refund and then they change their agreement and do everything possible to NOT give you a refund. Having contacted Consumer Direct Wales regarding this issue, and having been told that I am well within my rights to demand a refund, this company still REFUSE to comply. This case has been ongoing for 5 months! I have evidence of all correspondence with this company. AVOID THIS COMPANY!!! There are other sites you can purchase electric cars from which are also cheaper. I DO NOT RECOMMEND KIDS ELECTRIC CARS.”

Posted 6 years ago

“Won’t even rate them a star my partner recently bought out son the Maserati for £250 didn’t it woke upon charging!! Can’t get through via phone and they do not respond to email, next step will be small Claims Court and ombudsman! STAY AWAY!!!”

Posted 6 years ago

“I’ve purchased a car for my son and it has never worked, the after sales is a complete joke and they will now not respond to my numerous regund requests. I will be seeking legal advice”

Posted 6 years ago

“This company is a joke . Ordered a product 21/02/2018 -still have not recieved anything ,i was told the weather was bad fair enough it still dont take 20 days to arrive . Any how i sent numerous emails every 4 emails you send you will get 1 reply . Bottom line is DO NOT BUY FROM THIS JOKE COMPANY”

Posted 6 years ago

“Sadly, I have to echo the negative comments here, very poor condition of brand new vehicle and after-sales service, I would support legal action being taken. The only ray of sunshine is Harriet who is desperately trying to resolve the issues, I do not even want to use the blue Ford Ranger for fear that it will break the warranty, if there is one, but I feel she is backed by poor leadership, poor manufacturers and the rest of owners who are earning ridiculous sums of profit and do not give a s@%t. Happy birthday son, it's companies like this that you need to avoid in your little lifetime. I will join the court action if needed.”

Posted 6 years ago

“terrible company do not buy! please listen to all the reviews as you will get scammed! they have completely spoilt christmas for my little girl - we bought a pink bmw car came damaged - after trying to be in contact number of time no joy - we then had to give this car to my daughter after my partner tred to fix it and managed to but then after 2 days of use it has stopped working - the good reviews post on here are by the company themselves - and it's not possible to contact them via phone which advised by trading standards is not right a company should have a contact number also there website is not secure it's only http not https so please stay away! i'm in the process with another buyer in taking them to court and getting them closed down but want to advise people to stay away in mean time as we have been advised could take about 3 months”

Posted 6 years ago

“Avoid avoid avoid. Nice enough car bought, delivery ok. But once you have a problem with the car the after sales service is simply appalling. My sons car stopped working 4 months ago. 4 months later I am no closer to a working car despite numerous emails - many unanswered (advised some gone to spam box) and replies left in their draft box apparently. Each live operater advising they will personally deal with my case, but nothing happening at all. And months on, am still going around in circles getting no further to a resolution. DO NOT BUY FROM THIS SITE. Go to a store where you can speak with a real person. Such an expensive mistake. Do heed warnings from other reviewers below.”

Posted 6 years ago

“I would not recommend this company to anyone. After reading the negative reviews I’ve experienced every bad point with this company. I would not recommend this company to anyone it seems like they only despatch only a few items then make excuses for the other items not being sent out. No phone number to speak to anyone on,shocking service by customer service. Would recommend not to use at all, not worth the risk of having your money taken to then not get the item.”

Posted 6 years ago

“Absolutely disgusted at how badly this company is find it very strange they don’t own a phone to ring got to get contact via email I order a car that my daughter has asked for Christmas nearly a month ago still waiting for it can’t see it coming I. Time to be honest and no one is answering my emails they are quick enough to take the money of you though”

Posted 6 years ago

“Worst experience I have ever had with ANY company! As many people say - quick to help at point of sale and once taken money they have no care in the matter. Long story short, Car didn't turn up for my 4 year old girls birthday, when I was assured by Harriet 100% it would arrive in time. Didn't even get it delivered - we had to go to depot and search for our item somewhere in the warehouse! In the end I Had to strap it to the top of my car!! It didn't arrive day before her birthday, I chased Harriet many times for tracking number, to be ignored all day! GUTTED Is an understatement of how I felt on my daughters birthday. Car came marked and damaged. I am now still waiting for a response to my complaint and nothing in 4 days.......”

Posted 6 years ago

“Extremly disapointed. Bought a present for my son, the car costed £330 and very shorlty fault came out, the car did not drive in slow mode, which was disaponting. Never the less the problem did not get solved. At the begining comunication was good, everything seemed going smoothly, however they said they sendind the replacement part to me, which I never received and communication just stopped from them, after numerious of emails, complaints continiously getting ignored. Neither there is a number where you could call that would be possible to speak to someone. I wouldn't advice to anyone to use their site.”

Posted 6 years ago

“Bought car on October for my grandson for Christmas and it doesn't work not charging and nothing from this company to resolve now going to take legal action guttered and upset a company can do this with children's toys”

Posted 6 years ago

“Kidselectriccars.co.uk are the worse company I have ever purchased goods from,I brought a brand new Mercedes jeep off of them for £449 for my daughters birthday and when she started driving it the battery went dead within 5 minutes,so I contacted kids electric cars and they tried saying to me that I didn’t charge it for long enough,but that wasn’t the case. So I kept on at them via email as you can’t speak to them on the phone and they said take the battery’s to a shop to get checked which I did but it wasn’t that,then I asked for a refund as the goods are faulty which they didn’t do, then they sent me a control unit for the car after 10’s of emails and around 4 weeks after purchasing the car. That still didn’t work and the car is just sat in my garage unusable for my daughter. Now kids electric cars won’t even answer any of my emails so I am now seeking legal advice about the situation. The company is a fraud and I will be taking them to court.”

Posted 6 years ago

“Absolutely gutted. They’ve scammed me too. I wanted a special present for my son as we nearly lost him this year. They’ve taken my money and I have no Christmas gift for my boy. I’m heartbroken.”

Posted 6 years ago

“Ordered a car was delivered damaged, contacted them straight away they emailed back saying they needed a picture. I sent them a picture and after 10 further emails they have failed to reply back. Thankfully I paid by credit card and they are dealing with the matter. Do not use!!!!”

Posted 6 years ago

“A complete scam They delivered a faulty car and were quick to respond when purchasing the car but then ignored all requests for a replacement or refund. I am having to now take legal action. Despite ignoring all my emails, my sister messaged them under the guise of purchasing a new car and surprise surprise they responded straight away. Please please do not waste your money. I just wish I had seen this first. https://en-gb.facebook.com/KidsElectricCars.co.uk/”

Posted 6 years ago

«
1
2
3
4
»

Kids Electric Cars is rated 1.7 based on 65 reviews