Kidshivis.co.uk Reviews

Name: Kidshivis.co.uk
Address: Derbyshire Services, Unit 106, Bradley Hall Trading Estate, Bradley Lane, Standish, Wigan, Lancashire
Rating: 4.82

4.8 Rating 2,412 Reviews

96 %

of reviewers recommend Kidshivis.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 2,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01257421399

Email:

info@kidshivis.co.uk

Location:

Derbyshire Services, Unit 106, Bradley Hall Trading Estate,
Bradley Lane, Standish,
Wigan
Lancashire
WN6 0XQ

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Kidshivis.co.uk 3 star review on 21st August 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lee Derbyshire gives it the biggun over emails, uses insulting language to customers, Lee couldn't batter a fish LOL”

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Posted 11 months ago

“I ordered 2 M5 smart watches. One doesn't connect to the app and the second connects and tells the time and counts steps haphazardly. None of the other features work accuratedly and the app is a a let down. I would not recommend.”

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Posted 1 year ago

“I’ve received an email to say my order has been dispatched, I paid £4.99 first class delivery and despite your website stating it’s not next day delivery, I still haven’t received my order so far . There’s no tracking to see where it is, and it’s been a number of days for both first class and second class delivery time frame. Even I sent E-mail and call them but nobody answer.”

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Posted 1 year ago

“Very delay”

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Posted 1 year ago

“Not working as described”

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Posted 2 years ago

“I haven't received my order”

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Posted 2 years ago

Hi, your parcel was delivered on the 19th December according to the Royal Mail tracking. Apologies for any delay, Royal Mail have been suffering from delays due to the busy Christmas period. Many thanks for ordering with us.

Posted 2 years ago

“Not received items”

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Posted 3 years ago

“My order still has not arrived!!”

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Posted 5 years ago

“Not received item”

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Posted 5 years ago

“Still waiting for delivery no updates on why the delay just a request to review the service If it arrives will review”

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Posted 5 years ago

“I have not received my item today’s date is 23.11.20”

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Posted 5 years ago

“Havent received items ordered”

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Posted 5 years ago

“I havent even recieved my order 1 week after I paid next day delivery? Your asking me to review a product I havent even recieved. Requesting a refund!”

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Posted 5 years ago

“Order never received and no correspondence. Was due for Halloween and therefore huge disappointment when it never ever arrived. But money still taken.”

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Posted 5 years ago

“Unfortunately the first time my daughter wore her all in one puddle suit it ripped. I’ve tried to contact you twice about this but have had no response to my emails.”

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Posted 6 years ago

“Item not delivered.very poor service”

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Posted 6 years ago

“Still haven't received the product”

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Posted 6 years ago

“despite paying for first class delivery I still haven't received my order a week later .”

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Posted 6 years ago

“Very thin cheap looking”

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Posted 6 years ago

“I ordered the vest 7 days ago and paid the extra for Fist Class Post as I required it for a young person in the school workshops. But as yet it has not arrived. I emailed you and still nothing”

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Posted 6 years ago

Hi, we are very sorry for the delay in delivery to your order, although Royal Mail are still working under pandemic level conditions which as stated on their website includes "Coronavirus-related absences and necessary social distancing measures such as reducing the number of people together in shared spaces and vehicles". We also replied to your email 2 days before you left this review, you know that because you replied back to that email before you left the review so the timeline doesn't add up. Nevertheless we are very sorry for the delay in delivery of your order.

Posted 6 years ago

Kidshivis.co.uk is rated 4.8 based on 2,412 reviews