“They seem to have a strange mismatch of products in store. It is certainly not the beautiful products it one was, plus the quality has gone right down. The paper is awful and some of the pen barrels are really cheap and plasticky. Honestly not worth shopping there anymore. I would rather spend my money at milligram.”
“What a drastic turn this brand has taken, it is now a dreadful fake unauthentic brand selling mainstream, boring, poor quality goods. After being a customer of 11 years I can no longer support or shop with this brand after having my comments hidden and blocked on instagram. I queried this and was promptly ignored with radio silence, then blocked. 👏🏻👏🏻 Well done what a great way to treat a long term customer.”
“They shipped my item without the monogramming I paid for. I had to go back and forth with them, worst communication and they wouldn’t even ship my item until I went into the shop to return the item they sent out incorrectly. Wouldn’t you do the right thing by your customer and just wear the f***ing cost for your f***ing error. Don’t buy from this selfish, greedy company!”
“Kikki-k used to be amazing, but it is dreadful now. Ever since Kristina left, the brand has gone down hill, the quality is rubbish. Plus they don’t answer DM’s, I have so far been ignored after countless messages to them which I am quite unhappy about. They have been posting, so they would have seen my messages but I am guessing they have chosen to ignore me.”
