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Kings Road Merch Reviews

4.1 Rating 1,647 Reviews
75 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,647 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
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About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

How quickly does Kings Road Merch resolve customer queries?
(5 months ago)
Greater than 39% of reviewers feedback is Kings Road Merch resolves customer queries in 2 - 3 hours.
(5 months ago)
95.65%
Industry Average
My first vinyl was damaged in transit but the customer service was so quick and great they sent me a new one in 3 days. Live laugh love Kings Road Merch.
- Ava
Great service. Shipment took a few extra days, but that’s how the mail goes when you live in Alaska.
- Michael
Got mistaken item. Received prompt response and correct items shortly after. Great customer service experience. Not so great initial service but I don’t judge like that.
- Jeremiah