Kiwi.com Reviews

1.1 Rating 1,142 Reviews
D
Happiness Grade
D

Returns - Average

50.00%
Industry Average
SCAMMERS! SITE RETURNING ERRONEOUS DATE AND HOUR OF THE FLIGHT ONLY AFTER THE PAYMENT IS DONE. THEY MAKE YOU PAY AGAIN IF YOU WANT TO ADJUST THE ERROR AND THEN AGAIN THE SITE RETURNS ERRONEOUS DATE AND HOUR OF THE FLIGHT! IN THR ATTEMPT TO BOOK 2 URGENT TICKETS I’VE PAID 3 TIMES, AND NO REFUND RECEIVED FROM THIS BOOKING AGENCY EVEN IF THE FLIGHT OPERATOR REFUNDED THEM ALL THE MONEY IN ORDER TO BE RETURNED TO THE CLIENT’S ACCOUNT!
posted 11 months ago - Kitty
And thanks to that I found out they messed up the luggage for one of the flights! They forgot to add the luggage for one of the returns! I had to pay extra for all that.
posted 1 year ago - Abraham Alvarez
com way better customer service and they handle all there returns on time.
posted 3 years ago - Shanti Gimenez