“Ordered and received a addi express mini.VERY dissatisfied with it as it is FAULTY. Lots of promises to contact my in regards to me returning it for a replacement machine. So far no reply from them what so ever. Looking into taking this matter further, as they do not answer emails and no customer service at all. Do not buy from these people”
“Ordered some knitting needles in December for a Christmas present. It is almost March and they still have no arrived. Never received a tracking number, so cant even contact a carrier. No word from customer service either. Do not order from this company.”
“My first yarn order took six weeks to be delivered to me. I stupidly recommended knittingco to someone else. The order was placed in December and still hasnt arrived. I wasn’t going to leave a review but on reflection this needs to serve as a warning. When placing an order with KnittingCo insist that the order is posted through Australia Post and not their courier service. Also, when KnittingCo was contacted they said that they no longer had stock of the yarn. They sent a substitute that was totally inadequate”
“Extremley bad communication. Questions repeatedly asked and never answered. Decided to avoid buying there. If you can't be bothered with a question then I don't trust that you will complete my order in any great hurry. Avoid.”
“Sad to say communication is terrible regarding a package returned due to my having covid and never sent back to me as promised or even refunded and terrible communication. Very disappointed. Will not be recommending this store sadly”
