“Good service but could be easier to navigate and ability to do GAP paymentd could help to alleviate stress caused by wait for reimbursement, especially for retirees on age pension.”
“We've been with Knose since the dog was a pup and have had no dramas. We've claimed about 10 times, for things like an anti-nausea shot when she eats something dodgy off the ground on a walk or more serious events like an injury. Knose keeps us updated on the claim process, even when the vet takes a while to respond. Very happy with Knose as our pet insurer.”
“Timely refund. Knose is not linked to our vet so vet cannot claim for us. We however sent in clinical notes with the invoice and did not have to follow up reimbursement. Would be great to be able to track my claims and see a history of my claims once I log into my account.”
“Knose insurance has great cover and we are so thankful to have taken cover out the day Pan arrived home. Insurance is something you hope you never have to use. When Pan was 10 months old we found out that he would need surgery. The surgery was going to cost around $15k including travel. The surgery couldn't be done in Tasmania so Pan had to fly to Victoria. We have 90% cover for Pan which covered surgery but not travel. By having the insurance cover with Knose meant Pan could have his surgery and have a normal life.”
“Fairly quick reimbursements, and I like it that my vet can send invoices directly to you after they are paid.
I don't like it that after less than 1 year with KNOSE, the premiums quoted for the following year rose DRAMATICALLY and I had to downgrade my pet cover in order to afford insurance. I joined KNOSE after reading reviews that you were one of the better insurances, however I believe there are others out there with better deals. THe problem of course is switching when our pet already has a pre diagnosed condition - which is near impossible and like all insurances, we are held ransom to your company for life!”
