“The customer service is awful. They are extremely rude and refuse to help. IF I ever get my order, I’ll never spend another dime with them no matter what the quality is like.”
“Super comfy, excellent fit—got the medium and at first thought maybe should have got a small but they all fit perfectly. Patterns are fun, fabric cozy, etc.”
“I ordered airamodal briefs and boxers. My daughter and I love love love these! I have never had such a soft and great fitting pair of undies. They don't lose their shape yet they move well with me all day. I placed 2 additional orders for for myself and all of my daughter's. Thank you for fantastic panties”
“Very nice and comfortable underwear, I really liked the patterns available. I was between sizes so I tried an extra small and a small and I think I preferred the coverage from the small. I really appreciate the different style options too.”
“Well considering I ordered my product 12 days ago and haven’t received a confirmation email or my product and you have taken the money out of my account. I can say your service kinda sucks. I’m hoping that I receive the product soon.”
“Stunning. I got 3 pairs of boxers, the fabric is breathable and not irritating, the fit is comfy, which is import for a bigger figure. The designs were exactly as pictured, and delivery was fast. I bough 6 more pairs, and can't wait for them to arrive.”
“They literally lost my order. Charged me $24 and then it sat in “ready to ship” status for 3 weeks in my Shop app and then when I reached out to customer service to ask where they were, nobody responded and it disappeared from the Shop tracker altogether. No contact, no refund, Knotty just literally stole my money.”
